I am not one to complain, I probably misread when purchasing, but was a bit disappointed with the size, when stated 40-60 cm, thought the size of the actual plant, but was told on the phone it’s measured from the ground, as my fig tree was only 30cm,
Bought hedging which was exceptionally good , needed more which when delivered were not as good , I phoned explained to the lady who sent a replacement and put things right.
31 July 2026
Reply from Hedges Direct
Hi Peter,
Thank you for your lovely feedback!
We’re really pleased we were able to put things right for you and that you were happy with the replacement hedging.
We really appreciate your understanding and are delighted we could resolve this for you.
Buying online from Blinds to go is a great way to furnish windows in a house with there easy to visualise each window with an enormous selection of shades and easy measuring.The blinds arrive well packed with all fittings and fast delivery.
David Wilson Home’s are dream homes, with luxury kitchens , bathrooms and traditional brickwork.Buying one is a great experience with the sale,s staff being very professional and thorough. our sale representative was Kelly who was in no rush to explain every item in the house also every thing we needed to know, she done a great job.
1 September 2023
Reply from David Wilson Homes
Good morning, Thank you for taking the time to leave us a review. We are pleased to hear you are happy with your new home and of the service you've received. Wishing you many happy years in your new home. Kind regards, Ros
Bought 2 trellis, one arrived broken.I hate having to return goods, what with postage and packing, but I did not have to worry .After phoning Kayleigh she said don’t worry returning I will send a new one. Two days later it arrived.thanks.
8 July 2021
Unprompted review
Reply from Marco Paul
Hi Peter, Thank-you so much for this lovely feedback. Glad we were able to rectify the problem for you. Kind regards
Do not buy beds, as delivery men refuse to carry the bed to the bedroom.When I ask what are the delivery rules, he replied he makes his own rules.So we had to employ two men to carry the bed to the bedroom.25th July Billericay.
On purchasing and fitting the same day dual flush king, I found the intake was not working properly.no water was coming up the tube even though there was water entering the tube. On phoning customer service and than being sent an email by miss Rumble asking for photos and explanation which I sent on two occasions. My first was returned unposted even though it was send to the reply address.I am still waiting for a reply to my second . In the meanwhile I still have a toilet which does not flush.If I went to a shop with my receipt and faulty goods I would get an exchange. Straight away .Victoria plumbing have now resolved this problem, and I have received a new kit . Thank you
purchased 3 stools 3 years ago , one broke at the base outside my 1 year guarantee . I purchased a new one than after 14 months a second one broke at the base, there is obviously a weekness .1 sent a video to customer service and was told its out side my guarantee so nothing can be done. I was not looking for a replacement but some advice how to repair or obtain spare parts, I was sorry to say that could not help so there is no after sales service out side your guarantee. On purchasing my replacement I find the base has been made more strong by a smaller piece of stem at the base so there must have been a weakness issue here.Its a shame because the company offers good delivery service and the stools look great.
6 January 2016
Unprompted review
Reply from Atlantic Shopping - Bar Stools & Dining Chairs
Hi Peter,
I am sorry to hear that you have experienced issues with the stools that you ordered from us. I can see that you emailed us regarding this issue, and we did advise you that sites such as eBay or other online retailers may be able to have provided replacement components for your bar stools as unfortunately we do not stock spare parts from our suppliers.
I apologise for that fact that we were not able to assist you further with this matter, but our customer services team is available 7 days a week should you have any queries or problems with your orders and we will endeavour to help wherever we can.
If you have any further problems or queries feel free to contact us via email or telephone on 0121 230 1644.