Direct2florist Reviews 

38,137
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,448 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable delivery service, noting that vibrant bouquets consistently arrive fresh, beautifully arranged, and right on time. Consumers also find the online ordering process straightforward and convenient, appreciating the wide selection of stunning floral arrangements available for various special occasions. Some reviewers were not happy with occasional delivery delays, mentioning that shipments occasionally arrived later than scheduled or on the wrong day. A few people also noted receiving damaged items or specific display presentations that did not fully match their initial expectations or website descriptions.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that arrangements arrive... See more

Service

Customers had positive experiences with service, frequently praising the efficient arrangements and wonderful... See more

Order

Clients share positive opinions on order, highlighting that the online ordering process is straightforward,... See more

Quality

Reviewers highlight positive aspects of quality, expressing delight with the stunning, fresh bouquets that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent, very efficient service and a beautiful bouquet. The flowers arrived on time and the florist who prepared my order did an amazing job. Her communication with me was fantastic, too. She even... See more

Rated 5 out of 5 stars

Due to circumstances out of their control it looked like we were not going to get our flowers on the day we had hoped. Amazingly well past the last minute we got them sometime early evening from ano... See more

Rated 5 out of 5 stars

This is the second time I've used Direct2Florist. The choice of local florists to each area is very good and the site is so easy to use. On both occasions the recipients were delighted with the flower... See more

Rated 5 out of 5 stars

The ordering was straight forward and very efficient. It was all done online and emails for confirmation of purchase and delivery were regularly sent. I chose a basket of flowers for my dad, so he w... See more


Company details

  1. Flower market
  2. also in
  3. Florist
  4. Flower Delivery

Written by the company

Direct2Florist helps you find and order flowers from independent local florists across the UK. Browse trusted florists, place your order online, and your chosen florist will create and deliver your flowers. Same-day and future delivery options available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

38k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(38,137)

1,340 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service. Beautiful bouquet

Excellent, very efficient service and a beautiful bouquet. The flowers arrived on time and the florist who prepared my order did an amazing job. Her communication with me was fantastic, too. She even sent me a photo of the flowers once they’d been delivered.

28 September 2026
Rated 1 out of 5 stars

Ordered flowers to be hand delivered on…

Ordered flowers to be hand delivered on a next day service which I paid a premium for, they arrived via royal mail very damaged and brown. Tried to contact the company several times and have been completely ignored. I do not recommend using this company at all.

22 August 2026
Unprompted review
Rated 5 out of 5 stars

Highly exceptional Florist!

I just cannot rate Fletchers Flowers highly enough! Although my order was a last-minute one, Kyle really went above and beyond to ensure my order of a basket of flowers would be the perfect gift for my friend: and it certainly was! The flowers were both stunning and very fresh and were delivered as per my instructions. My friend was extremely delighted. Thank you so much, Kyle, for your truly exceptional and outstanding customer service which was very much appreciated.

28 September 2026
Rated 5 out of 5 stars

Recipient was delighted with the…

Recipient was delighted with the flowers Super quick delivery and also after I had written the wrong address on order it was addressed swiftly and delivered to the correct address. Fantastic service

26 September 2026

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