Vipdelivered Reviews 

613
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 542 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional delivery drivers for being extremely polite, exceptionally helpful, and carefully bringing heavy packages directly inside the preferred room of the house. People are also consistently very impressed with the detailed live tracking information and helpful regular updates provided prior to arrival. However, some customers also noted experiencing unexpected delivery delays, damaged packaging, or frustrating issues with missing items. A few other people also felt that certain delivery attempts were poorly handled, citing unhelpful drivers and communication problems that left them quite disappointed. Reviewers occasionally reported that orders arrived late or required extra effort to resolve successfully.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, noting that tracking is very detailed and drivers... See more

Staff

Customers consistently note positive experiences with staff, frequently describing the delivery drivers as... See more

Service

Consumers find service to be positive, highlighting super friendly and efficient experiences with polite... See more

Product

Clients share ambiguous opinions on product, as some consumers highlight great items arriving in perfect... See more

Order

Users describe positive interactions with order processes, noting that delivery was on time and communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kept well informed at all stages of our delivery. Driver contacted me by both phone and text when he couldn’t get me by phone. All packages (13 boxes of laminated flooring and 3 rolls of underlay were... See more

Rated 5 out of 5 stars

Brilliant delivery service. Given estimated time of arrive the day before, and updated tracking service. The driver also rang when he was 10 mins away. Items delivered and brought into house all befo... See more

Rated 5 out of 5 stars

Spot on, I was a little dubious to begin with, not seen this courier before, delivery was due today, supplier shipped to me yesterday. Tracking is very detailed; drivers name, vehicle, time is due... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ 5 STAR Plus. Arrived on the correct date, not only on time but with a courtesy call 30 mins before delivery. Darren, my delivery driver was friendly, cheerful and offered to help me take... See more


4.7

Excellent

TrustScore 4.5 out of 5

613 reviews

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No history of asking for reviews

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4.7

All reviews

(613)

545 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great delivery

Great delivery ! Driver kept us updated at all times and texted me when 20 minutes away , which was great it gave my husband time to get home and accept the delivery , lovely driver 👍

14 October 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, we were kept informed of everything from the moment we put our order in, right through to delivery. The delivery team kept me informed of the progress the driver was making through the journey. The driver was very pleasant and put my delivery exactly where I wanted it.

14 October 2026
Unprompted review
Rated 5 out of 5 stars

Very good service

Friendly crew, and they gave us call 15 mins before delivery, and handled our new doors with care.
Lots of electronic communiction beforehand as well, keeping us informed.

14 October 2026
Unprompted review
Rated 5 out of 5 stars

Excellent communication with updates…

Excellent communication with updates throughout the delivery process from a few days before until finally a phone call when the driver was 15 minutes away. Items handled carefully & placed where we wanted them in the house. Pleasant & friendly driver. Why can’t all deliveriy firms be like this….

12 October 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely the best experience I’ve had…

Absolutely the best experience I’ve had with getting something delivered. They messaged me keeping me updated to when it was going to be delivered. The driver called me telling me he was on his way and would be with me within the hour and the tracking service was top draw showing where the driver was on route. The driver was very professional and a really nice guy to top it all off.

12 October 2026
Unprompted review
Rated 5 out of 5 stars

Best delivery service..

G was the most polite and considerate delivery guy we have met - super helpful snd provided regular updates.
Keep up the great work!!

12 October 2026
Unprompted review
Rated 5 out of 5 stars

Excellent driver

Excellent driver! Very friendly, polite and professional. Arrived on time and made the journey comfortable. Highly recommend! ⭐⭐⭐⭐⭐

12 October 2026
Unprompted review
Rated 5 out of 5 stars

Nick was fantastic

Nick was fantastic, rang ahead to make sure we could accept the goods, very professional and well mannered chap. An ambassador for the company… great to see… many thanks

12 October 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service throughout.

Driver arrived early. We had very heavy doors delivered. He took them to the garage for us as they were too heavy for me to carry.
Excellent service. Highly recommended.

9 October 2026
Unprompted review

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