Veo Technologies Reviews 

1,298
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 209 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptionally high video quality, the clear audio capture, and the intuitive digital platform that makes recording youth sports games completely effortless. Many people also point out that the supportive staff members are always ready to assist and handle any questions very quickly. Some reviewers were not happy with unexpected hardware failures, charging issues, and technical problems encountered during use. However, some customers also noted that troubleshooting specific issues through automated customer service responses can sometimes feel very difficult. Others mentioned that getting a proper resolution for damaged equipment required extra effort and caused frustration.

What people talk about most

Product

People report high satisfaction with the product, frequently praising the clear video quality, helpful... See more

Quality

Reviewers mention positive feedback about quality, noting that the videos are crystal clear and the film... See more

Customer service

Users describe ambiguous interactions with customer service, as many reviewers report helpful support agents... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting helpful representatives... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The Veo cam is a remarkable support asset when it comes to analysis and demonstration. It’s easy to set up and easy to use. The only two small areas for improvement are: 1) sometimes the cam does... See more

Rated 4 out of 5 stars

What I really like is the possibility to see my son's games he plays in Spain while I'm based in Malaysia. As soon as his club has updated the link I can watch it. What could be better is the resolut... See more

Rated 4 out of 5 stars

Veo has been great from a customer service perspective (e.g. training and reprocessing videos in a timely manner) and the product they provide. Set up was easy and the platform is very intuitive. Whil... See more

Rated 4 out of 5 stars

I like being able to see the entire field and hear the sound. Sometimes, the camera floats back and forth trying to find the ball or something and it doesn’t let me see what’s happening. For exampl... See more


Company details

Written by the company

Veo is the simple and portable sports camera. Veo helps every team and player take their game and sport a level up. We do it with a camera that automatically records and live-streams sports and a state-of-the-art analysis platform, all powered by AI. Recording and streaming sports used to be an inconvenient task. It required a platform, an expensive camera, and a skilled operator who could stay focused the entire game. Afterwards, a qualified person would need to edit videos, and clubs needed storage space for seasons of game recordings. With a combination of advanced AI technology and ease of use, we have made this whole process available for everybody, and Veo has become an integrated part of sports worldwide. With the Veo Cam 3, you can live-stream your games. Let friends, fans, and family who can’t be there in person go through all the emotions of exciting victories and cruel defeats, right when they happen. There truly isn’t anything like watching sports live!


Contact info

4.1

Great

TrustScore 4 out of 5

1k reviews

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Replied to 38% of negative reviews

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4.1

All reviews

(1,298)

246 reviews in the last 12 months

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Rated 3 out of 5 stars

Great camera, but software needs additional features.

The camera and live streaming are great. They really did a good job with the design.
However this camera is marketed for multiple sports. Unfortunately all of the software is for soccer only. At the premium pricing they are charging, it does not make sense that they do not add a few very simple features for other sports. For example: field sizes for football, or court sizes for basketball and volleyball. When using the live streaming a clock that counts down for each quarter, rather than only counting up. The scoreboard being more friendly for putting up points. The current soccer set up gives issues when trying to put in multiple points all at once.

13 October 2026
Unprompted review
Rated 5 out of 5 stars

We've had a great experience with VEO…

We've had a great experience with VEO at Oxford City FC. The process was smooth from start to finish, and Mona in particular has been brilliant to work with. Whenever equipment issues came up, she arranged replacements quickly, and any software queries we had were sorted without fuss. Reliable product, excellent support.

2 October 2026
Unprompted review
Rated 5 out of 5 stars

As a new user

As a new user, there is a long way to learn it. Until now everything looks fub. a bit difficult to understand the features at the beginning.
I believe an online tutorial at the beginning would be a good idea.

30 September 2026
Rated 1 out of 5 stars

Monthly processing limits

I am a multi-year customer of Veo, having purchased their hardware camera to record my son’s high school soccer games. Because high school sports seasons are tightly compressed into just a couple of months, I depend heavily on the camera during this short window. I pay for a full prepaid annual subscription rather than a monthly plan.
Veo has retroactively forced long-term users onto a "Starter" tier that enforces a strict 10-hour monthly processing cap. This is new for this year. Last night, during the peak of our short season, Veo completely locked our match footage, rendering my expensive, consumer-owned camera completely useless.
It is completely deceptive to charge a lump-sum yearly fee upfront, only to restrict usage using arbitrary monthly limits—especially when they do not offer a monthly billing alternative to accommodate seasonal sports. Deleting older games does nothing, because Veo tracks processing hours rather than cloud storage. Furthermore, because the hardware is digitally locked, I am completely blocked from extracting the raw video files locally to look at them myself.
Veo’s standard customer support is entirely non-existent, hidden behind automated chatbots and rigid scripts that completely ignore legacy customers. They currently hold an F rating on the Better Business Bureau for a reason. Potential buyers beware: you are not purchasing a camera; you are leasing a paperweight that Veo can choose to brick mid-contract whenever they want to force you into a more expensive tier.
What I want from Veo: Manually unlock my locked footage immediately and temporarily lift this restriction for the remainder of my son's high school season.

29 September 2026
Unprompted review
Rated 2 out of 5 stars

Ridiculous Upsell

Technology is quality. I coach a Varsity soccer team - I ran out of recording time for the month - I only use for games. Crazy to pay $2,000+ camera and run out of hours when playing 2-3 games a week.

26 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service and excellent support

Very good experience. The team was professional, responsive and helpful throughout the entire process. Everything was handled efficiently and communication was excellent. Highly recommended.

10 September 2026
Rated 5 out of 5 stars

Its a great experience to work with the…

Its a great experience to work with the veo.
Only thing how can i put all my players in analytisch

7 September 2026
Veo Technologies logo

Reply from Veo Technologies

Hi John

Thank you for your review. You can book a call with our Onboarding team here: https://www.veo.com/onboarding-call

They can answer any questions you have about Veo Analytics 2.

Best
Veo

Rated 1 out of 5 stars

I do not recommend this company their…

I do not recommend this company their product is overrsted and their customer service has not improved. I got charge for 2 years of suscription after u left in 2024 and they did not refund me back for one of them

29 August 2025
Unprompted review
Veo Technologies logo

Reply from Veo Technologies

Hi Diego

This is not the experience we aim to provide. The best way forward would be to book a direct call with our customer support team so we can get this sorted.

You can catch them here: https://www.veo.co/support-call

Best
Veo

Rated 5 out of 5 stars

Veo Has Made Football Even More Enjoyable for Me

Using Veo has actually helped me understand football better. Being able to watch matches again and look at the analysis has made the game much more interesting and enjoyable for me.

I’m still impressed by what the camera can do, and I’m very happy with how AI is being used to make recording and analyzing matches easier. It’s one of the reasons I’d like to continue using Veo in the future.

I’m also very grateful to the support team. I sometimes ask the same question more than once, and some of my questions may seem very small, but they always take the time to answer carefully and kindly.

Thank you for always being patient and helpful. I look forward to continuing to use Veo!

24 August 2026
Rated 5 out of 5 stars

Great camera for recording football matches”**

I use the Veo Cam 3 to record our amateur football matches, and I'm very satisfied with it. The automatic tracking works well, the video quality is excellent, and it's very convenient to record an entire match without needing someone to operate the camera.

Being able to review our matches afterward is especially useful for analyzing our team's performance and creating YouTube content.

Overall, Veo Cam 3 has made recording our football matches much easier and more enjoyable. Highly recommended for football teams!

16 August 2026

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