Quad Warehouse Reviews 

921
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 588 reviews, reviewers overwhelmingly had a great experience with this company. People consistently highlight the exceptional service, noting that staff members are extremely polite, professional, and always ready to answer any questions for first time buyers. Consumers are also thrilled with the purchased items, describing the bikes and quads as fantastic, reliable, and well worth the money spent. Some reviewers were not happy with delivery times, mentioning occasional shipping delays and a frustrating lack of communication or tracking updates. Others also noted minor issues with parts, scratches, or damage upon arrival, requiring extra effort to sort things out properly.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast shipping times and polite... See more

Product

Customers consistently note positive experiences with product, sharing that the bikes and quads are awesome,... See more

Service

Users describe positive interactions with service, highlighting quick delivery times, easy financing options,... See more

Staff

Customers had positive experiences with staff, frequently highlighting the helpful, polite, and professional... See more

Order

Reviewers highlight positive aspects of order processes, frequently praising quick delivery and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just placed my first order with the quad warehouse and made the mistake of not ticking the box where they store it to Christmas. I sent a message and straight away Shannon replied and happly agreed to... See more

Rated 5 out of 5 stars

My experience has been interesting....we had a couple of hiccups, however Shannon is fantastic and tried her absolute best to keep us updated. The bike is awesome and my son absolutely loves it. It i... See more

Rated 5 out of 5 stars

I purchased a 110cc junior quad for my daughters and they absolutely love it! Quick easy fun delivered fully assembled. There was some small delay on delivery dates but this was quickly sorted out b... See more

Rated 5 out of 5 stars

Was a little trouble with the order due to low stock of requested product. But they were amazing and went beyond expectations to ensure my son recieved his birthday gift. Absolutely 5star for communic... See more


Company details

  1. Motorcycle shop
  2. also in
  3. ATV Dealer
  4. Bicycle Shop
  5. Childrens Shop
  6. Childrens Toy Store
  7. Toy shop

Written by the company

Quad-Warehouse is the leading retailer of Quad and Dirt Bikes. Our mission is to provide quality, brand new, quad bikes to the UK and Europe. Based in the heart of beautiful Derbyshire, Quad-Warehouse stock over 1000 quad & dirt bikes at any one time. We also have many dealers over the UK & Ireland. You’ll find our unbeatable knowledge and experience invaluable to help you choose the correct quad or dirt bike for you, making purchasing a breeze. We are on hand to provide you with any information you may require. Not only do we stock quad bikes here at our Derbyshire warehouse we are also a large stockist of quad spares and parts. Quad-Warehouse first appeared in the UK in the early 2000s. From us talking directly to the factory, and working exclusively with our tried and tested suppliers. You won't find better two or four wheeled vehicles any where else. We guarantee you a great service. Where will your adventure start?!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

921 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 21% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(921)

596 reviews in the last 12 months

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Rated 5 out of 5 stars

Send wrong colour impossible to get…

Send wrong colour impossible to get frew to customer support was a bday present so had no choice but to build it bolts was lose in. The box reflectors mission front break disc pads all crushed and crumbled re edit ( customer service contacted me regarding the Quad offerd to send and brand new bike Whitch I found amazing to be fair But as I built it and used it I said there’s no need they also offered to reimburse me a collect the the quad if I would like to , there dealply apologetic and trust worthy company must of happened in transit and that is acceptable regarding the cost coulour mix up it’s a honest mistake least it wasn’t pink thou amazing customer service will purchase more from here as I now know there trustworthy and will rectify any problems thanks

9 October 2026
Rated 5 out of 5 stars

Spot on

Very impressed delivery was on time well assembled and all round decent bike for the price hopefully get years of fun for my little girl can't wait to see her ride it Xmas day happy customer happy dad thank you

8 October 2026
Rated 5 out of 5 stars

Bought an MRF MEGA ELITE......Amazing!!

Bought an MRF MEGA ELITE in pink for my 6 year old daughter. We live on a working sheep farm so wanted something that could be used around the farm.

It's a fantastic little machine. Battery is really good and great feature to be able to turn it down to low, medium or high for when her confidence grows.

It has plenty of power too (I've had a go and I'm 95kg 6ft 2)

It's built well and spare parts are available meaning it will go for years.

Also have to say the service from Quad warehouse has been second to none that fills us with confidence for future drimgs with them.

10 October 2026
Unprompted review
Rated 5 out of 5 stars

Happy Child

Great value for money, speedy delivery and a happy child, what more can I say, will deffo use again and deffo recommend.

8 October 2026
Rated 5 out of 5 stars

Great service. Great quad bike.

Great service. Very friendly and helpful. Understood that I needed the quad within 3 days for my son's birthday and it was delivered the very next day including a bit of voucher code discount. Delivery driver also very friendly and helpful.
The quad bike is fantastic with great battery life.

1 October 2026
Rated 5 out of 5 stars

Great little bike for my son fast…

Great little bike for my son fast delivery and came well protected. Had abit of trouble setting it up but they replied instantly to help me sort it and now it runs great. Definitely recommend getting your bikes and quads from here. I got the 70cc rbz zuumav and its brilliant

25 September 2026
Rated 4 out of 5 stars

The bike is great,I am really happy…

The bike is great,I am really happy about it. The delivery and online updates needs working on, otherwise it would have been 5 star. Customer service on the phone is great though and very helpful. Looking forward to my next upgrade already

5 October 2026
Unprompted review
Rated 5 out of 5 stars

Just placed my first order with the…

Just placed my first order with the quad warehouse and made the mistake of not ticking the box where they store it to Christmas. I sent a message and straight away Shannon replied and happly agreed to store it for me till then she also noticed that the helmet didnt match the colour to the quad and changed that aswel. Great service for being a first time customer. Thanks again Shannon.

11 October 2026
Unprompted review
Rated 1 out of 5 stars

Not too happy with the quad I ordered

Not too happy with the quad I ordered. Have a lot of damage/scratches on the quad itself. Fuel hose has a kink so the fuel doesn’t go into the engine properly unless I squeeze the hose for it to pass through. Poorly made

5 October 2026

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