The Original MakeUp Eraser Reviews 

6,044
•
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

I'm not a fan of using Makeup Eraser's product with water only because it's rough on the skin if you have something like waterproof eyeliner on. However, these do prevent me from buying cotton rounds... See more

Rated 5 out of 5 stars

These work so well at removing all kinds of makeup, & the graphics & pretty colors are nice. Although they do work with just water, I think they work best with liquid or cream make up remover (especia... See more

Rated 4 out of 5 stars

If you are referring to the reusable cosmetic puffs, I am very happy with this item because it will help cut down on the use of cotton balls for applications of astringent. There is only one flaw. On... See more

Rated 5 out of 5 stars

When I started getting into makeup and skincare, I had a nagging thought of how can I enjoy prettying myself and taking care of my skin without adding to environmental concerns. Makeup Eraser has so m... See more

Company details

  1. Skin care clinic
  2. also in
  3. Cosmetics Industry
  4. Cosmetics shop

Written by the company

#1 sustainable makeup remover. Erase ALL Makeup With JUST Water! Including waterproof mascara, eyeliner, foundation, lipstick & more! Machine washable, reusable, eliminates waste. 1 MakeUp Eraser is equal to 3600 makeup wipes! 100% Money Back Guarantee. Worldwide Delivery.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6k reviews

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4.5

All reviews

(6,044)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They feel amazing and they save me so…

They feel amazing and they save me so much money not having to use harsh wipes and chemicals just to remove the makeup, these are so useful and the sizes they come in are perfect, all the sets are so cute it's hard to choose from, the Eco towels are also great, my skin has never felt so clear and just all around better, I've been using makeup eraser for 2 years now and I will definitely continue!!

3 June 2026
Rated 5 out of 5 stars

Saves money and effort

These work so well I bought an additional two sets to take on a long European vacation this year. I even sometimes use one twice before washing.

2 January 2024
Rated 4 out of 5 stars

Reusable Cosmetic Puffs

If you are referring to the reusable cosmetic puffs, I am very happy with this item because it will help cut down on the use of cotton balls for applications of astringent. There is only one flaw. On some of the puffs, the edges are hard and scratch delicate areas of facial skin. Otherwise, I love being able to wash them in a washer and dry them in a dryer.

3 November 2023
Rated 5 out of 5 stars

One of my friends at the hospital…

One of my friends at the hospital recommended this and I ordered it thinking that it was just a regular microfiber washcloth, to my surprise it is not I have loved it. I washed it in the washing machine and it does a great job. I recommend it highly.

15 January 2024
Unprompted review
Rated 1 out of 5 stars

TERRIBLE CUSTOMER SERVICE - BORDERLINE SCAM COMPANY

This company has no customer service team and fakes that their orders are delivered when they are not. Two times in a row I placed an order with Makeup Eraser. On both occasions, my order said that it was delivered, but I never received it. These incidents happened about a year apart from each other and at different addresses. In both cases, I was home at the time of the "delivery". The packages never arrived. I immediately tried contacting customer service for help. To my surprise, this company has no customer service phone number. Right away, I knew this would be an issue because I needed this problem resolved quickly. Both of these missing packages contained gifts for upcoming events, so time was of the essence. In the first case, I did receive a replacement product, but it arrived nearly 3 weeks after I placed the original order, and I had to buy a different gift for that event.
A year later, my bitterness had faded and I thought I'd give Makeup Eraser another try as I needed another gift for an event. This time, the same exact thing happened to me again. Package marked as delivered but it never shows up. Again, I email customer service. They take more than a week to get back to me and claim that 2 out of my 3 emails "went to their junk folder". From there, it has consistently taken more than 2 days for them to write back to my emails. Now, it has been nearly 2 weeks of back and forth with these emails and I still haven't gotten a replacement product or a refund. Again, this item was a gift for an event, and again, I will be forced to buy something else, spending double the money.
Long story short, I'm NEVER buying from them again. I strongly encourage anyone reading this to do the same.

17 June 2023
Unprompted review
Rated 1 out of 5 stars

Not the Original

The original make up eraser was great when I purchased it years ago. Replacing them this time however the new material they are using is totally different and they simply do not work anywhere near as well as the original.

16 May 2023
Unprompted review

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