Tori Belle Cosmetics Reviews 

1,775
•
TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

These lip stains are a game changer. 1st time using them. I'll definitely order more shades. They don't make my lips peel as almost every other product does. I absolutely love how it feels and the col... See more

Company replied

Rated 5 out of 5 stars

It was the first time trying the ElixR in an alcoholic beverage, and I added the Unflavored ElixR into my wine. It didn’t affect the flavor of the wine at all. It had to be stirred a few times to diss... See more

Company replied

Rated 5 out of 5 stars

I just ordered more Ascend facial products it’s clearing up the discoloration in my face and helping with acne too. Can’t wait when TB brings back the packages of the facial products I can get a bett... See more

Company replied

Rated 5 out of 5 stars

I asked one question and within seconds I had my answer!! Kristen’s professionalism and knowledge went above and beyond my expectations!! Thanks again Kristen and Tori Belle for an Easy Great purchase... See more

Company replied

Company details

  1. Cosmetics shop
  2. also in
  3. Affiliate marketing service
  4. Beauty product supplier
  5. Cosmetics Industry

Written by the company

As the original creator of the magnetic lash system, Tori Belle stands above the competition! We have a rock-solid financial standing, first to market and innovative products, and a rapidly growing international team. As a female led company, we want to empower everyone to find their path to success by allowing multi-channel distribution and providing a clear compensation plan with one of the highest payouts. We can't wait to welcome you into our family!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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No recent history of asking for reviews

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4.5

All reviews

(1,775)

3 reviews in the last 12 months

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Rated 4 out of 5 stars

I recently spent time exploring…

I recently spent time exploring Toribelle Cosmetics’ website and overall, my experience was a mix of positives and areas that need improvement. The first impression is strong—the homepage is visually appealing, with bold product imagery and a modern design that immediately draws attention. Their focus on eye products, especially magnetic lashes, is clear and well‑presented. However, as I navigated deeper, I noticed that the menus felt slightly cluttered. Finding specific items sometimes took longer than expected, which can be frustrating for a shopper who wants a quick and smooth browsing experience.

The product range itself is impressive, and the pricing is competitive compared to similar niche cosmetic brands. Still, I felt the descriptions were too brief. Ingredient lists, usage instructions, and skin compatibility notes are either missing or not detailed enough. For customers with sensitive skin or specific preferences, this lack of transparency can be a deal‑breaker. Adding more comprehensive product information would build trust and help buyers feel confident in their choices.

The checkout process is straightforward, but it could benefit from more payment options. International customers may find the limited gateways inconvenient. Shipping details also need to be clearer—delivery timelines and costs should be highlighted earlier in the process to avoid surprises at checkout.

Customer support is another area where Toribelle could improve. While contact options exist, there is no live chat or instant help. A chatbot or quick FAQ section would make problem‑solving easier. Additionally, showcasing verified customer reviews directly on product pages would add credibility and reassure new buyers.

On mobile, the site works but isn’t fully optimized. Buttons sometimes overlap, and the checkout feels cramped. Since many shoppers use their phones, fixing these issues should be a priority.

Final Verdict: Toribelle Cosmetics is a promising brand with stylish products and a decent online presence. My overall experience was good, but the site feels like it’s still evolving. With better navigation, detailed product info, stronger customer support, and improved mobile optimization, Toribelle could easily stand alongside established cosmetic retailers. Right now, it’s solid—but with a few tweaks, it has the potential to be excellent.

3 September 2026
Unprompted review
Rated 1 out of 5 stars

Tori Belle is a pure BS! Stay Away!

Tori Belle is a pure, glorified knock off of some of the best make out there. Nothing about their product feels original. I bought their magnetic lashes for my girlfriend as a gift only for her to end up in emergency eye surgery, cant really explain why or what even happened. We reached out to the brand but only for us to get ignored and all of our comments on social media getting deleted just to keep up with the fake image the brand and its founder is known for. I will not recommend anything from this brand. There are lots of young independent brands to support out there. This brand, absolutely not.

13 March 2024
Unprompted review
Rated 1 out of 5 stars

I have ordered November 3

I have ordered November 3, 2023 and still haven't received my product today is November 27, 2023. the bad thing about this is Tori Belle has taken the money out of my account!!!!!!! I'm mad and frustrated

27 June 2023
Rated 4 out of 5 stars

Need my lashes

Usually my order does not take long. I ordered on November 5 and have still not received an email nor any product or any other info. I love these lashes so I would love some kind of feedback.

4 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and follow…

Excellent customer service and follow up. I have never had a company be so helpful and kind through an email. I was give information and the representative was so helpful.

27 September 2023
Tori Belle Cosmetics logo

Reply from Tori Belle Cosmetics

Dear Veronica,

Thank you so much for your kind review! We're thrilled to hear that you had an excellent experience with our customer service team and that they were able to provide you with helpful information. We strive to provide the best service possible, and it's always great to hear positive feedback from our customers.

Thank you for taking the time to share your feedback with us. We appreciate your business and hope to continue to be of service to you in the future. Enjoy your beautiful Selfie Lashes!

Best regards

Rated 5 out of 5 stars

Customer service was quick to taken…

Customer service was quick to taken care of my needs and lthe lashes are great!

27 September 2023
Tori Belle Cosmetics logo

Reply from Tori Belle Cosmetics

Hi Cynthia,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our customer service team was able to meet your needs quickly and that you love our Date Night lashes. We truly appreciate your business and hope to serve you again soon.

Rated 5 out of 5 stars

Costumer service great

Costumer service great , but is only too much they are able to do., my liner still not work like supposed to, i purchased this liner before and worked great, this last one has been replace twice and still came dry, i’m sad to say.. i’m done trying

26 September 2023
Tori Belle Cosmetics logo

Reply from Tori Belle Cosmetics

Hi Diana,

We are sorry to hear that you are disappointed with your recent purchase from our company. We understand how frustrating and inconvenience it can be when a product does not meet your expectations.

We apologize for any inconvenience caused, and we would like to assure you that we take all feedback from our customers seriously. We have been working with you to resolve any issues you may have encountered with your liner and ensure that your next purchase meets your satisfaction.

Please do not hesitate to contact us directly so that we can further investigate the matter and provide you with options to resolve your issue. We appreciate your feedback and hope to have the opportunity to serve you better in the future.

Thank you for taking the time to share your concerns with us.

Rated 5 out of 5 stars

These lashes are great

These lashes are great. I bought them for my dance shows and they looks amazing. The liner works great

25 September 2023
Tori Belle Cosmetics logo

Reply from Tori Belle Cosmetics

Hi Jenn,
Thank you for your review! We're so glad to hear that you loved our Wonderlash lashes and that they gave you an amazing look for your dance shows. We take pride in our Magnetude Liner as well and are so pleased that it worked great for you. Thanks for choosing our product and we hope to see you again soon!

Rated 2 out of 5 stars

Product showing available when it is not

I first ordered the liner on amazon and after waiting about two weeks, my order was cancelled as they couldn't get the magnetic liner. I then ordered directly from Tori Belle since my consultant no longer sells. It was shipped within a day or two but then sat with no tracking info for 1.5 weeks. No number to call and by the time the email agent responded, the product was finally delivered almost two weeks later.

26 September 2023
Tori Belle Cosmetics logo

Reply from Tori Belle Cosmetics

Hi Shelly,
Thank you for taking the time to write a review. While we cant speak for the service you received on Amazon as they are not affiliated with us, I did pull up the order your mentioned a see it was placed on 9/25 and shipped out the very next day on 9/26. From there, it was in the hands of USPS and was delivered to you on 10/5 I'm sorry to hear they took 9 days to deliver. Please know that once we have shipped your order, the shipping and delivery timeline is out of our hands as the seller. While we strive to get your orders processed and shipped as quickly as possible, there may be unforeseen circumstances and delays beyond our control that may cause your package to arrive later than anticipated. We hope to serve you again in the future.

Rated 5 out of 5 stars

Appreciate the customer service

I found the customer service response very reassuring given all the circumstances involved in doing a refund and an exchange multiple times. I very much appreciate everyone being helpful & kind ;)

26 August 2023
Tori Belle Cosmetics logo

Reply from Tori Belle Cosmetics

Hi Regina,
Thank you very much for taking the time to leave such a positive review about our customer service team. We are proud to hear that our team was able to provide you the assistance you needed to resolve your issue. Our customer service team truly cares about our customers, and we are glad that was reflected in their interaction with you.

Thank you again for your kind words, and we hope to continue to exceed your expectations in the future.

Rated 5 out of 5 stars

Ignite…

First time trying the Ignite lip gloss and I love it!

28 August 2023
Tori Belle Cosmetics logo

Reply from Tori Belle Cosmetics

Hi Rebecca,
Thank you for taking the time to leave us a positive review! We are thrilled to hear that the Ignite lip gloss has exceeded your expectations and that you love it!

Rated 4 out of 5 stars

The representatives made it easy for me…

The representatives made it easy for me to rejoin the company.

26 July 2023
Tori Belle Cosmetics logo

Reply from Tori Belle Cosmetics

Hi Sadra,
Thank you for taking the time to leave this review! We're delighted to hear that that you are back and that your representative made it easy for you to rejoin our company. Our team works hard to provide excellent customer service and to make sure that our customers are satisfied with their experience. Welcome back to the Tori Belle Family!

Rated 5 out of 5 stars

Great Experience

I ordered some velvet lippies. They are really nice and do stay put. It is abit difficult to determine their color on their webpage. They have each color highlighted in the photos, but no names to go with those photos so you can't tell what color is in the photo. I just went ahead and ordered 4 I though would work, and they do. Quick shipping and good communication on my order, getting it shipped with tracking and an email saying it was delivered to. 5 Star Service.

26 July 2023
Tori Belle Cosmetics logo

Reply from Tori Belle Cosmetics

Hi Debra,
Thank you for sharing your experience! It's great to hear that the velvet lippies you ordered are of good quality and that they stay put. I understand that it can be challenging to determine the exact color from photos on a webpage, but I'm glad that you were able to find colors that worked for you. It's also fantastic to hear that the shipping was quick and that there was good communication regarding your order. Thank you for giving this service a five-star review.

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