Hisense UK logo
Visit website

Hisense UK Reviews 

24,087
•
TrustScore 4 out of 5

3.8

Electronics manufacturer
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 6,309 reviews, reviewers had a great experience with this company. Customers frequently mention that setting up their new appliances and televisions is a straightforward, hassle-free process that works right away. Many consumers are particularly impressed by the sharp picture quality, vivid colors, and efficient performance of their new electronic devices. Some reviewers were not happy with customer service interactions, mentioning that support representatives abruptly hung up during calls about warranties. Others noted that getting through to telephone support lines or receiving timely assistance when hardware components failed was extremely frustrating. A few buyers also experienced issues with minor missing parts or initial functional flaws upon delivery.

What people talk about most

Product

Consumers find product performance to be a mixed experience, with many reviewers praising the brilliant... See more

Quality

Users describe ambiguous interactions with quality, as many reviewers praise the brilliant picture, crystal... See more

User experience

Clients share positive opinions on user experience, frequently highlighting that setup is remarkably... See more

Service

Customers had ambiguous experiences with service, as some reviewers praised the fantastic delivery, helpful... See more

Customer service

Customers consistently note negative experiences with customer service, reporting issues such as being hung... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great product, good value (brought though Amazon) , 2yr warranty. Only problem I've found is with freely something hasn't synced properly so comes up with an error on channel 4 geoblock. Annoying

Rated 4 out of 5 stars

I fell into a trap by buying a cheaper TV but it kept hanging when changing channels or using the Freely or catch up features. The picture and sound quality were not so good also. Returned it to Amaz... See more

Rated 4 out of 5 stars

Looks smart, oven and grill easy to use. Hob took a bit of getting used to because the controls are quite different from my previous induction job. Good product but the size of the print in the inst... See more

Rated 4 out of 5 stars

Ordered a new Hisense Fridge Freezer, which was reasonably priced and of good quality. Delvered on time, well packaged and protected. Since activating the unit, the internal temperature of the fridge... See more

Company details

  1. Electronics manufacturer

Written by the company

For 5 decades we have been committed to developing innovations in consumer electronics. Today, we are the No.1 TV brand in China, Australia & South Africa, and the No.2 refrigeration brand in China, employing over 80,000 people across 54 companies as well as boasting 12 research & development centres worldwide. All of which have the sole aim of delivering high quality, cutting-edge and affordable products that improve the life of our consumers.

Contact info

3.8

Great

TrustScore 4 out of 5

24k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(24,087)

6,213 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Hisense 40ins TV

I love the Hisense 40ins TV This is the second one I have bought for the home Great picture and sound quality i would recommend

7 October 2026
Rated 5 out of 5 stars

Firstly it looks amazing

Firstly it looks amazing, love the fast programme. How it dries my clothes speedy and hardly creased! The drum is massive. It's so quiet too even on a spin ! It's definitely the best machine I've ever had & will recommend to family & friends

1 October 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look