Having previously bought another model of earphones, I decided based on a Facebook ad to purchase newer ones for their alleged water resistance. Turns out they aren't as water resistant as the ad desc... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The ordering process was easy and streamlined. But I was immediately overcharged on the item. I contact support and they did refund the overcharge amount. Excellent work. But here is the kicker -... See more
I still have not figured out how to use the product as I would like. I guess I need more instructions to be able to switch from night light to the tablets. Please advise. Thank you
Company replied
I'm pleased with the process as a whole. I don't really have anything to complain about. I felt everything went smooth from start to finish. If I could request anything it would be more update once th... See more
3.1
Average
117 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unit arrived and worked flawlessly as…
Unit arrived and worked flawlessly as advertised.
6 October 2026
Unprompted review
Issue was resolved in a timely manner
Issue was resolved in a timely manner. I wasn't kept in the loop, or do I know if it was my banks involvement that fixed the problem. I got refunded what I was due.
Thank you
1 October 2026
Unprompted review
DO NOT WASTE YOUR MONEY
DO NOT WASTE YOUR MONEY! Ordered the Plug and Play projector 5 months ago. It never came. Per delivery report, they "attempted" to deliver the product to me and I "refused" to take it. That's funny considering I was home all day working in the front yard pulling weeds, planting and mulching. No customer service, same generic A.I. response for email replies. Im only glad I lost 40$ and not more. Scam, scam, scam, dont fall for it.
10 October 2026
Unprompted review
No Contact available for problems
I did not get what I ordered. I needed 1 ocean and 1 Galaxy. I received 2 Galaxy. The visual is so bad you can’t see anything. No response to my emails.
6 October 2026
Unprompted review
Well Worth the Wait!
Thought the wait and dhipping time was long but keeping me informed every step of the way mitigated the wait!
15 September 2026
Unprompted review
Customer service refuses to respond to…
Customer service refuses to respond to my emails regarding return/refund address and I am stuck unsatisfactory items that are poor quality and defective and cannot be used
12 September 2026
Unprompted review
Monster ACS30 ear buds. Awesome!
Ordering was easy and quick, delivery was good, tracking was updated in a timely manner.
I ordered 2 sets, 1 of each color. Both were pretty.
The sound quality is awesome and they are very comfortable. Great value.
28 September 2026
Unprompted review
Unsatisfied
I explained before the product did not do the way it was advertise. It does not feel up the ceiling
And the projection is a still picture only It does not move at all
12 September 2026
Reply from Growbyways
Dear Bell,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@growbyways.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Was not what I thought it would be was…
Was not what I thought it would be was under impression would rotate around ceiling if you have send email
29 September 2026
Unprompted review
Reply from Growbyways
Dear Tom,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@growbyways.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
3 out of 5 stars for this company on this review forum gives this forum 1 out of 5 stars.
How could anyone that has reviewed this product and the company put it at 3 or more stars ! Let's look at what they are doing, advertising a product that doesn't do what it promotes it can do, so they sell a product that would predominantly be for a child or young person and when received is a complete let down to you and the child, which is think is a disgrace. Secondly I paid the extra $17 AUS for 3 day delivery and its been 5 weeks till I receive it today to discover its not anything that they advertise it to be able to do. HOW COULD ANYONE WHO HAS REVIEWED THIS COMPANY CONSIONSIOUSLY GIVE THEM MORE THAN ONE STAR ? I give this review forum 1 out of 5 stars!!!!
29 September 2026
Unprompted review
Reply from Growbyways
Dear shaun thompson,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@growbyways.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Reply from Growbyways
Dear customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@growbyways.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
TOTAL SCAM
TOTAL SCAM! I'm writing another review to warn people. This company stole money. They said I refused the delivery therefore I don't get the product or my money back. I ordered it ,paid for it and then I physically refused it upon delivery to my house......
What a joke!!!
1 July 2026
Unprompted review
Reply from Growbyways
Dear John Bonnell,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@growbyways.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
I never got the item
I never got the item. Went somewhere in New Jersey and said delivered. I never got shit. Will be reporting to bank. Order 55670M126459 12501449297561597580 tracking
22 September 2026
Unprompted review
Reply from Growbyways
Dear Jo,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@growbyways.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
This company is a total rip-off
This company is a total rip-off. Charged me for 3-7 days delivery is been a month already and no product. Do not buy from these people. I am doing everything I can to track your location.. you can't run or hide.thieves
21 August 2026
Unprompted review
Reply from Growbyways
Dear Eddie Campos,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@growbyways.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Great service
Great service, I had a little glitch in my order and they took care of it immediately
14 September 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.