Furdeco Reviews

206,063

•

4.5

Courier service

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Review summary

Created with AI, based on recent reviews

Evaluating 60,878 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the delivery team is extremely polite, professional, and respectful during every interaction. Consumers also appreciate the thorough communication regarding arrival times, noting that updates are consistently provided before the scheduled visit. Furthermore, many people are impressed by how carefully heavy items are transported and placed inside the home without causing any trouble. Some reviewers were not happy with unhelpful drivers who refused to remove packaging materials or assemble furniture as promised. Conversely, a small portion of people felt disappointed when goods arrived damaged or when delivery schedules experienced unexpected delays due to communication errors.

What people talk about most

Delivery service

Consumers find delivery service to be positive, highlighting professional drivers and great communication... See more

Staff

Reviewers mention positive feedback about staff, consistently describing delivery drivers as friendly,... See more

Product

Reviewers highlight ambiguous aspects of product, with many expressing satisfaction over affordable, high... See more

Customer service

People report ambiguous experiences with customer service, as many reviewers highlight amazing communication,... See more

Reviews shaping this summary

Amazing communication throughout, on time and very efficient. The two deliver drivers (LD117 & LM130) were absolutely adorable. Very helpful and sweet. Delivered my heavy goods with ease and really... See more

Company replied

The delivery guys were both extremely polite and professional. I genuinely felt like they cared about their work, and at no point did the delivery or setup feel rushed, even though they were able... See more

Company replied

Great service. Delivery arrived well within the delivery time quoted. The delivery guys were very pleasant and professional. They asked if we wanted the furniture assembled which I Did. This was assem... See more

Company replied

Had my cube storage units delivered from The Range and I cannot fault this delivery service. They keep you updated throughout and live tracking is a bonus especially when other couriers let you down.... See more

Company replied

Company details

Written by the company

We are a 2Person, white glove, room of choice courier based in Walsall, West Midlands, we offer a cost effective universal solution for your large ticket delivery and fulfilment requirements. To compliment our core nationwide delivery we also offer storage in our 100,000 sq ft centrally located Midlands based warehouse, a range of installation and assembly services and we also provide and disposal and recycling services for old furniture and appliances. Our expert delivery teams understand the value of the products they deliver and they are the face of our online retailers. Your reputation, delivered. Visit our website for more details around our offering:https://furdeco.co.uk/our-story

Your reputation, delivered.

Written by the company

It is our mission to provide an excellent customer experience each and every time.

Contact info

Furdeco Unit 1, Impact Park, Willenhall Lane, WS3 2XN, Walsall, United Kingdom
01212855255
info@furdeco.co.uk
furdeco.co.uk

4.5

Excellent

206k reviews

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All reviews

(206,063)

58,632 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

15 minutes ago

Delivered with care and earlier than…

Delivered with care and earlier than expected

14 October 2026

Excellent service

Kept in contact with the time of delivery.
Polite and helpful.

10 October 2026

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