THIS FIRM HAS HIT THE SKIDS
TWO YEARS AGO, I LEFT A GOOD REVIEW. NOW, THIS FIRM HAS GONE DOWN HILL. THEY HAVE FAILED ME, ON A NUMBER OF OCCASIONS. YESTERDAY, 5TH OCT 26, TOOK THE BISCUIT.
I HAD AN APPOINTMENT AT THE HOSPITAL AND BOOKED A CAR FOR 9.00 A.M. AFTER CALLING THIS FIRM BACK ON AT LEAST 3 OCCASION FROM 9.05 A.M. I WAS TOLD THE CAR WAS ON THE WAY....BY 9.30 A.M. I WAS STILL WAITING.
MY APPOINTMENT WAS AT 9.40 A.M. I AM ALSO DISABLED AND HAVE SIGHT PROBLEMS. I HAVE USED THIS COMPANY FOR DECADES.
A NEIGHBOUR CAME TO MY RESCUE AND TOOK ME TO THE HOSPITAL APPOINTMENT, I WAS LATE, BUT THEY DID NOT CANCEL ON ME. HAD THEY DONE SO, I WOULD HAVE BEEN LIVID. I HAD BEEN WAITING FOR THIS APPOINTMENT FOR ABOUT 18 MONTHS. LEAVING ME TO THE MERCY OF A DILITORY TAXI FIRM..
I AM ALSO AWARE THE OWNER HAD DIED AND THE CURRENT OPERATION MANAGER APPEARS TO LIVE IN THE NETHERLANDS. HOW THAT WORKS, I DO NOT KNOW.
FOSSE ARE NOT CARING FOR THEIR CUSTOMERS. SCHOOL RUNS ARE PRIORITISED OVER ORDINARY PAYING CUSTOMERS. THEY ARE LEFT STRANDED FOR 30 - 40 MINUTES.
I AM SADDENED THAT THIS ONCE GREAT FIRM, HAS NOW HIT THE SKIDS.




