Farera Reviews 

DO NOT BOOK WITH FARERA

I discovered an affordable flight from Amsterdam to Venice, but the price skyrocketed as soon as I clicked on it. Despite attempting to cancel my reservation twice within 24 hours of booking, well before the flight, they remained unresponsive and refused to refund the $854 I had paid. There’s no recourse or customer service available, and they don’t even have a profile on the Better Business Bureau to warn other consumers about their practices. My only option was to dispute the charge with my credit card, but they waited two months to respond, and my card sided with them. I won’t be paying a penny.

Just a Scam!
I purchased a FLEXIBLE ticket service that was supposed to help in case of rescheduling. With clear instructions about making a request. But what happened - after submitting an accurate detailed request form - I just got a message from their worker (not even to the email) that I must search and book a new flight myself and after the whole process they might return the costs partially!!! And I only saw it after 24 hours when it was not possible anymore! That is a whole joke. Paid service of no service. Don’t pay for it. Absolutely no sense. Just use the airlines directly.

I bought my flight tickets here at 1 am for my flight that would leave at 8pm the next day. When I woke up the day after I still hadn't gotten any confirmation. I tried to contact support but the website would not let me send a message at all, just kept showing popups asking if I really needed to send a message.

At 2pm, 6 hours before departure, I get the confirmation that the order is pending. Keep in mind that until this point I could not buy another ticket from somewhere else as the website explicitly says that you should not buy a new ticket to avoid having doubles.

10 minutes later I get notified that the flight could not be reserved. This meant that I now had 6 hours to get another ticket. Absolutely terrible service as I could not even reach them during the 13(!!) hours it took for them to process order. In the end I had to pay much more for the tickets as prices had gone up. DO NOT buy from this website if you are short on time, buy directly from the airline even if it is slightly more expensive.

Very fix price

I appreciated the included check-in luggage. The price was great in comparison to other competitors and I have nothing to complain about.
Anyway, I chose to keep the option for one-time-rebooking but didn't need it.
Will look out next time for Farera!

I booked 2 different flights through Farera via Skyscanner, mainly because of their excellent ratings.

Unfortunately, Farera cancelled both of my bookings several hours after I completed them. The flights themselves were NOT cancelled and are still available, but now at significantly higher prices.

Other agencies offered almost the same prices when I booked. Had Farera cancelled immediately, I could have booked elsewhere without paying more.

Instead, I lost valuable time and now face higher costs through no fault of my own. Simply issuing a refund does not compensate for this inconvenience and financial disadvantage.

I contacted Farera and requested that they honour just one of my original bookings at the agreed price.

Very disappointing and unreliable service. I would strongly advise others to be cautious when booking through Farera, regardless of their high ratings.

Good experience, about booking.
The only thing that happened twice with 2 bookings is that I paid for a specific front seat that I chose during the booking with Farera. At the moment of check in, the flight company assigned me a random seat.

It was the first time in my life that I booked a flight and was not allowed to do the check in online. Instead, I was forced to check in in person and was suggested to arrive at the airport 3 hours in advance to avoid extra fees and possibly denial of boarding. Also, their email asking for feedback conveniently redirected to the reviews page only when clicking the happy smily face. The unhappy face would not redirect here. So my 2 starts just became 1.

They forgot to add our suitcase. When we arrive in the airport. We didnt had any suitcases.

What an absolutely DISGRACEFUL and UNPROFESSIONAL company!

Farera transmitted my surname incorrectly to TWO different airlines and now REFUSES to take responsibility!

Their customer service is a COMPLETE JOKE! Incompetent staff, pathetic excuses, and absolutely ZERO respect for customers!

They make mistakes and expect customers to pay for them!

SHAME ON YOU, FARERA! WHAT A SHITTY COMPANY!

NEVER AGAIN! I WILL NEVER SPEND A SINGLE CENT WITH THESE INCOMPETENT PEOPLE!

STAY AWAY FROM FARERA!

Expect the raise of fare right before you click pay button. Black patterns, cheap business

They give you a deal at the last moment, but right before you pay, they change the price. Watch carefully what you click!
I tried three times, and the same thing happened every time. This is not how you do business. You automatically get a one-star review from me.
SCAMMERS!

They just change the price at the last step.

I found an excellent deal for flight tickets and booked them. Payment was effortless. Within minutes I received an email with the booking references and I could arrange everything with the airlines. Farera also sent reminders when it was time to check in.
Farera offers extra support, but at a cost, if you need more assistence from them. This we declined and didn't need it.

I bought a flight ticket and chose the cheaper price option and not the more costly flexible ticket option. Whilst checking out and making payment it stated my email address was not valid. I retyped the same email address which was then accepted but the price changed to more expensive ticket which I realised as I pressed the pay/submit button. I could not go back and change back to cheaper ticket. It cost me extra £22 for a flexible tickets which I did not need as it was a single one way ticket. I will never ever use this company again and ask customers to be aware of their unethical tactics to change price to more expensive ticket at the last moment. Farera may have gained an extra £22 that I did not need to pay but I will never ever buy another ticket from this company ever again.

If you send confirmation email that completes your great service

It was easy to book and to follow up my trip.

I booked a flight through Farera and was surprised to find out that they can hold the payment authorization for up to 48 hours while waiting for the airline to confirm the booking.

The biggest issue is the lack of customer support during this period. When you are waiting to know whether your ticket has actually been issued, having no clear way to contact someone is extremely frustrating — especially when the same flight may still be available directly through the airline.

The booking process itself was straightforward, but the uncertainty after payment and the lack of accessible customer service are a serious concern.

I would strongly recommend being aware of this before booking, particularly if your travel plans are time-sensitive.
Like I need it to the 7th, now it is the 5th, and they can hold it 48 hours.

🇹🇯🇮🇷🇹🇷🇺🇿
Tanks good job 👏 👍