DWV Smart Repair Solutions (official) Reviews 

31,258
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 2,941 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the friendly technicians always arrive right on time, communicate clearly throughout the visit, and carry out alloy wheel and paint repairs to a truly exceptional standard. Reviewers often mention the smooth process, stating that their vehicles look completely brand new once the scheduled work is successfully finished. Some reviewers were not happy with specific repairs, mentioning that certain stone chips or paint finishes remained visible, uneven, and poorly executed. A few consumers also noted frustrating delays in scheduling, very long lead times, or general communication issues regarding their service appointments.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting that technicians arrive promptly and complete... See more

Quality

Customers consistently note positive experiences with quality, highlighting superb craftsmanship on alloy... See more

Customer service

Consumers find customer service to be positive, highlighting excellent communication, timely appointment... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience with DWV who were booked to do a couple dents and some alloy repairs through our car care plan. Craig done a fantastic job on the repairs. 2 of the alloys needed to be re-booked... See more

Rated 5 out of 5 stars

I was having some paintwork chips fixed on my car by an engineer when I asked him about a small dent on the frame above the rear passenger door, that I was told could not be fixed. He had a look an... See more

Rated 5 out of 5 stars

Dave was a delight. Communicated really well a week before his arrival, was able to organise a second repair for me to happen on the same day as I was struggling to make contact with the original insu... See more

Rated 5 out of 5 stars

Jimmy arrived and introduced himself. Identified the issue and made the paintwork look like it had just come off the production line. Very polite and courteous.from the outset I had every confidence... See more


Company details

  1. Vehicle Repair
  2. also in
  3. Car service
  4. Vehicle Dent Removal Service
  5. Vehicle repair shop

Written by the company

The official Trustpilot account for DWV Smart Repair Solutions. DWV is one of the leading Mobile Vehicle SMART Repair providers in the UK, offering specialist paintless dent removals, paint damage repairs and alloy wheel refurbishments.


Contact info

4.8

Excellent

TrustScore 5 out of 5

31k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(31,258)

2,765 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing results, so convenient

James and Rob were on time, great communication and took care in what they did. James worked on a few different scratches and took great care and attention to what he did and it’s been an amazing transformation. He showed great skills at what he was doing and was thorough in his approach to the repairs needed. All very clean and tidy and would recommend their services.

13 October 2026
Rated 5 out of 5 stars

Arrived on time on the date they said

Arrived on time on the date they said. The chap was friendly and courteous. I left him to get on with the repair and he was finished within an hour. Very tidy and a great result that you couldn’t see. As good as new. Thank you for the great service.

7 October 2026
Rated 3 out of 5 stars

Poor service ,appointment cancelled…

Poor service ,appointment cancelled twice with short notice repair service. Then asked to take vehicle to garage for repair which is 70 mile round trip to Barnstaple for us Vospers Barnstaple twice . This took 2 appointments to get this resolved at considerable cost to myself .

9 October 2026
Rated 5 out of 5 stars

I can’t thank you enough

I can’t thank you enough, such attention to detail. Professional and talented, you went above and beyond to provide a first class service. The repair is seamless, absolutely perfect

13 October 2026
Rated 5 out of 5 stars

great service

great service, kept me infomred of apointment, called 45 mins before arriving and did the job in less than a hour.
dent completely gone
highly recomended

13 October 2026
Rated 5 out of 5 stars

Great technician

Aaron came and repaired 2 of my alloys today. He phoned the day before and told me what time he would be coming to my address. When he arrived he was friendly, chatty and said how long he would be. Great customer service and job.

13 October 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look