Total scam company
Total scam company. I realized I needed a new passport in less than 30 days. I found the GovAssist website, did everything. I paid extra to get it in 2 weeks, just to be safe. They sent a payment receipt the next day. Their next contact was 8 days later saying they "would be working on my application". On Day 13 they said they almost had my application ready. (Note: the DS82 form is a simple 2 page application.) On day 26 (the day before my departure) I asked when I would be receiving my passport -no response. So I drove 2.5 hours to the San Francisco Passport office and did the rush process myself, came back that afternoon and received my passport. Took my trip. Today (Day 39) I received from GovAssist my APPLICATION to sign and return to them! Too bad for them - I had already stopped payment through my credit card company.
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