SGT Auto Transport Reviews 

1,619
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 252 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and assigned drivers are extremely professional, helpful, and polite throughout every single step of the transport journey. Consumers deeply appreciate the smooth scheduling, reasonable fees, and consistent communication provided by the team from initial pickup to final delivery. People feel confident trusting their vehicles to this business because operations run dependably. Some reviewers were not happy with unexpected price increases and frustrating scheduling delays that significantly affected their overall shipping timeline. A few customers also noted severe difficulties reaching support representatives and getting prompt assistance when trying to resolve these problems.

What people talk about most

Service

Consumers find service to be positive, highlighting smooth transport processes, punctual pickups, and... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, as reviewers frequently praise... See more

Price

Reviewers highlight ambiguous aspects of price, as many consumers praise the competitive rates, great deals,... See more

Staff

Clients share positive opinions on staff, frequently highlighting that drivers and agents are professional,... See more

Customer service

Reviewers mention mixed feelings about customer service, with many customers praising the excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Two negative points. The first one, no telephone number to contact someone, just chat and this depends the case is not good way to solve some issue. The second one was the first carrier who accepted t... See more

Company replied

Rated 5 out of 5 stars

This was my very first time ever using any car transport services. I had many others called to give quotes etc, however I chose SGT. The professionalism of the driver Oleksandr Shulak was 'excellent T... See more

Company replied

Rated 5 out of 5 stars

I had approached many companies. Every 1 had given competitive quote.. n it was difficult to choose but got special recommendations from Claude AI . And let me tell u that was the best decision ever... See more

Company replied

Rated 5 out of 5 stars

SGT Auto Transport did a great job transporting my car. Their fee was very reasonable compared with other companies, especially considering the rising gas prices. A little hiccup at the beginning but... See more

Company replied


Company details

  1. Shipping Service

Written by the company

SGT Auto Transport is a 5-star rated auto transport management company headquartered in Bohemia, New York. Established in 2014, we are fully licensed by the Federal Motor Carrier Safety Administration (FMCSA) under MC 873392 and the U.S. Department of Transportation (USDOT) 2521690. As a BBB-accredited, A-rated company and proud recipient of the Best Mover of 2024 award, we've built our reputation on reliability, transparency, and customer satisfaction. To date, we've successfully delivered over 100,000 vehicles, served more than 75,000 happy customers, and work with a network of over 45,000 vetted carriers across the country.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

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4.3

All reviews

(1,619)

260 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome experience!

Awesome experience and great job keeping me up to date on the transport. Thanks for taking care of our vehicle and getting it to our new home. Thank you.

10 October 2026
Unprompted review
Rated 5 out of 5 stars

Arrived in about 1 week

Arrived in about 1 week! I put an AirTag in my car so I was able to see where it was when shipping. Everyone was nice and helpful. You pay SGT a small deposit on your cc then pay the driver the rest on Venmo

13 October 2026
Unprompted review
Rated 5 out of 5 stars

Just a smooth transaction

Just a smooth transaction. Great communication. Delivering driver was great.

12 October 2026
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

Thank you for your feedback! We’re glad the process went smoothly, communication was clear, and the delivery driver provided great service. We appreciate your support!

Rated 5 out of 5 stars

They did their best to satisfy my need

They did their best to satisfy my need. I'm satisfied with the outcome.

13 October 2026
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

Thank you for sharing your experience! We’re pleased our team could work with your needs and that you’re satisfied with the outcome. Your trust means a lot to us!

Rated 5 out of 5 stars

The ease of booking the shipment of my…

The ease of booking the shipment of my two vehicles from Texas to Colorado was seamless. After booking, I had to make a change for the pick-up date, SGT Auto handled the date change. Moving can be stressful enough but SGT made sure to keep me posted about my car shipment and everything was done timely. I’m very satisfied and would recommend SGT Auto Transport to anyone looking for reliable auto shipment.

11 October 2026
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

Thank you for your wonderful feedback and recommendation! We’re glad booking transportation for both vehicles was seamless and that our team accommodated your pickup date change while keeping you informed throughout the process. We truly appreciate your trust in SGT Auto Transport!

Rated 5 out of 5 stars

SGT kept me updated progress of…

SGT kept me updated progress of shipment

9 October 2026
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

Thank you for your feedback! Keeping customers informed throughout the shipment is important to us, and we’re glad our updates were helpful. We appreciate your trust in SGT Auto Transport!

Rated 5 out of 5 stars

I can only relate the drivers pick up…

I can only relate to the driver’s pick up experience. He called me an hour before he arrived at the house. He was able to park directly in front of my home, picked up the car, put it on the truck after taking photos and asking questions and I check to make sure that the order confirmation was the same as what was on his phone so I was very pleased with all of the interactions that I had with him. I have not talked with my son upon delivery, but apparently it went well, even though he was not able to drive up into the area in front of the house because of the way the street is designed and the curves are quite tight so I did not think his truck was going to be able to go up into that street so Bryan had to walk down a block to pick the car up and that wasn’t too bad of a walk. He did not tell me that he drove the car up there so I’m not sure how the car was actually delivered. My son only informed me that the car had arrived.

11 October 2026
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

Thank you for sharing your detailed feedback! We’re pleased to hear the pickup went smoothly and that the driver communicated clearly, handled the vehicle carefully, and verified the order details with you. We appreciate your trust in SGT Auto Transport and are glad to hear the delivery was completed as well!

Rated 5 out of 5 stars

Good rate and always on time without…

Good rate and always on time without paying late fee

12 October 2026
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

Thank you for your feedback! We’re glad you’ve been satisfied with our rates and punctual service. We truly appreciate your continued trust in SGT Auto Transport!

Rated 5 out of 5 stars

Great service

Great service! I needed my car transported so I could have a car to drive. SGT acted quickly and made the whole experience easy. The drivers were great! I would definitely recommend SGT Transport.

11 October 2026
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

Thank you for sharing your experience! We’re glad our team made the process easy and arranged transportation quickly. We truly appreciate your recommendation!

Rated 5 out of 5 stars

My driver was a great communicator

My driver was a great communicator. That was important to me! SGT chooses drivers with good qualities. SGT gives me a price and stays with that price.

12 October 2026
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

Thank you for sharing your experience! We’re glad the driver kept you informed and that the pricing remained consistent. We truly appreciate your trust!

Rated 5 out of 5 stars

Mark was very nice and efficient

Mark was very nice and efficient. I felt my car was in good hands.

5 October 2026
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

Thank you for your feedback! We’re glad you felt confident entrusting your vehicle to the driver and that the service was efficient and professional.

Rated 5 out of 5 stars

Excellent experience!

Company was fantastic all of the way from start to finish, driver was an absolute professional and excellent to deal with.

9 October 2026
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

We're delighted to hear you had an excellent experience with our service! Thank you for your kind words!

Rated 4 out of 5 stars

A very experienced and punctual driver

The initial contact was difficult, with only a few words exchanged. However, the driver was respectful and provided an exact and surprising arrival date, which I didn't understand.

8 October 2026
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing our services!

Rated 5 out of 5 stars

Don’t be scared they are excellent

I was super scared in the beginning shopping my car from Jersey to Austin with a bunch of my important valuables inside but they were professional and timely and did the trip in 2 days. I trust this service a lot and will be returning

6 October 2026
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

It's wonderful to hear that you had a positive experience with our team. Thank you for choosing to do business with us!

Rated 5 out of 5 stars

The car was picked up as promised …

The car was picked up as promised and delivered to my house 12 hours later. Price was very reasonable , Will use this shipper again

8 October 2026
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

We're glad to hear you had a good experience! Thank you for choosing our service. If you have any future needs or questions, feel free to reach out.

Rated 5 out of 5 stars

Good service

8 October 2026
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

Thank you for your feedback! We're pleased to hear that you were satisfied with our service. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

Second time use… great.

Always able to touch base with the company. I prefer a person and that went well. Once established with an order was more AI but it was still good to be updated.

7 October 2026
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

Thank you, Candace! Your feedback is highly valued.

Rated 5 out of 5 stars

They got my car down to Florida in 2…

They got my car down to Florida in 2 days. Excellent service and great price

8 October 2026
Unprompted review
SGT Auto Transport logo

Reply from SGT Auto Transport

We're glad to hear that! Thank you for choosing us for your transportation needs. If you ever need assistance in the future, feel free to reach out.

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