National Parts Depot Reviews 

12,938
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 750 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that browsing the extensive catalog and placing orders online is remarkably simple, and that physical shipments usually arrive much faster than anticipated. People consistently praise the exceptional product quality, reliable packaging, and helpful customer service team when asking various technical questions. However, some customers also noted that certain items did not fit properly, lacked necessary sizing descriptions, or required manual adjustments to successfully work. A small group of reviewers also experienced occasional shipping delays or received incorrect products that required contacting support for a prompt replacement.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items generally fit well, feature fair... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising extremely fast shipping... See more

Order

Reviewers highlight positive aspects of order processing, noting that the website makes searching and buying... See more

Quality

People report positive experiences with quality, highlighting that items are well-made, fit perfectly, and... See more

Service

Consumers find service to be positive, highlighting quick, efficient, and reliable assistance with fast order... See more

Reviews shaping this summary

Rated 5 out of 5 stars

everything wen't fine. The order came in multiple deliveries probably because they didn't have everything in one place. I will certainly be using NPD again. M... See more

Rated 5 out of 5 stars

I've been a customer of NPD for 25 years, first at the Livonia warehouse and now in Canton. Very rarely is a part not in-stock and their prices are reasonable. Even if I'm shopping for parts for a GM... See more

Rated 5 out of 5 stars

Ordered a sequential turn signal relay for my Cougar. Was somewhat apprehensive about ordering an electrical part, typically they cannot be returned. The part I needed worked perfectly, as advertise... See more

Rated 5 out of 5 stars

It is easy to shop at NPD, whether it be online or on the phone. I have a catalog which I use along with the website. In many places in the catalog, there are schematics which break down a group of pa... See more


Company details

  1. Auto Parts Store
  2. also in
  3. Car Accessories Store

Written by the company

NPD is a premier supplier of restoration parts and accessories for 1965-1973 Ford Mustang, 1979-2004 Ford Mustang, 1967-1981 Chevrolet Camaro, 1964-1987 Chevrolet Chevelle/Malibu/El Camino, 1967-1981 Pontiac Firebird and Trans Am, 1964-1972 Pontiac GTO/Tempest/Lemans, 1967-1973 Mercury Cougar, 1955-1957 Ford Thunderbird, 1948-1996 Ford F-series Truck and Bronco, and 1947-1998 Chevrolet C/K Series 1/2-Ton Truck

National Parts Depot "Restoring American History since 1976"

Written by the company

1-3 day delivery to most of the USA. 4 fully-stocked warehouse locations, 24/7 Order & Customer service support, Low shipping rates
At NPD we strive to maintain the highest level of professional service and appearance. We have a longstanding commitment to treating all customers the way we want to be treated- with respect, support, and kindness. Having our roots in the restoration business, NPD is well aware of what it takes to build a show-winner. Replacement parts must be of the highest caliber, in materials as well as workmanship. We work very hard to bring the best product to our customers at the best price. If a part meets our standards, rest assure it's the best reproduction available for your classic.

1-3 day delivery to most of the USA. 97% initial order fill rate

Free ground shipping in the lower 48 states over $300 with no oversize charges.

45 day return policy. First-rate customer service.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 58% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(12,938)

722 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

everything wen't fine

everything wen't fine. The order came in multiple deliveries probably because they didn't have everything in one place. I will certainly be using NPD again.
Mark
Weymouth Ma

3 October 2026
Rated 5 out of 5 stars

The parts a good quality

The parts a good quality. Price is very reasonable but shipping is expensive. Sometimes more than the parts. But it’s easier for me to order parts than to try and find them at a parts store. The closest one to me is 35 minutes drive. The shipping here is very quick compared to some other businesses.

30 September 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look