GermanAutoParts.com Reviews 

1,712
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 287 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast shipping, fair pricing, and helpful customer support team that assists with vehicle compatibility. Buyers also point out that the ordering process is simple, and the catalog provides detailed information to find exact replacements. However, some customers also noted occasional issues with received components not fitting correctly or matching the required specifications. Shoppers mentioned receiving items such as wiper blades with incorrect lengths or parts requiring additional adjustments during installation. Despite these specific setbacks, people still find great value and reliable service when shopping for their vehicle needs.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting fast shipping, competitive pricing, and... See more

Delivery service

Clients share satisfaction regarding the delivery service, frequently highlighting that orders arrive quickly... See more

Price

Users describe positive interactions with price, frequently highlighting fair rates and affordable costs... See more

Order

Reviewers highlight positive aspects of order experience, noting that the online process is easy,... See more

Service

Consumers find service to be positive, highlighting quick, efficient support and helpful staff who verify... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They combined my orders together even though I ordered my parts separately, so I would not be charge two shipment charges. And the Parts they sold me are actually from Germany which makes them more le... See more

Rated 5 out of 5 stars

Great customer services! Before sending the parts, they called and verified the ordered parts according to my car’s Vin number and suggested the sensors I should’ve included with the parts. They worke... See more

Rated 5 out of 5 stars

No, you were very helpful with the emails that we went through. I just put the part in today for some reason it’s not working properly but as far as I’m concerned about your service throughout the pur... See more

Rated 5 out of 5 stars

after initial communication hiccup due to travel, Mark has been nothing but gold - worked with me diligently to deal with defective unit with quick turnaround time. Not their fault - apparently Bosch... See more


Company details

  1. Auto Parts Store
  2. also in
  3. Car Accessories Store

Information provided by various external sources

GermanAutoParts.com has been a leading source of OEM and Genuine parts for European cars since 1994. We stock quality parts at great prices, ship fast and have knowledgeable sales staff.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,712)

280 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy navigation of site

Easy navigation of site, user friendly, available inventory, rapid response with item being shipped quickly. Not my first time using the site (and had referred my local mechanic who works on Porsches and was unable to find parts from a dealer). Always responsive.

3 October 2026
Rated 5 out of 5 stars

Customer service is out the roof thank you

Customer service is out the roof with this company. I am so impressed. I had ordered the wrong type of strut for my Audi, and there was some other issue I was phoned, and we discussed what was going on, and I got the right parts quickly packaged well. I’m so impressed. Only the best for my cars, and I consider this company one of the best, the type that I like to work with. Thank you, customer service .

3 October 2026
Rated 5 out of 5 stars

Excellent Transaction

Ordering was easy and I felt confident that I was ordering the correct part. Shipping was fast and timely. I would definitely reorder and give my 100% recommendation to all.

28 September 2026
Rated 5 out of 5 stars

2006 Golf TDI

Easily navigated website with multiple manufactures products for you to chose from, Just about all the items I needed for my project, Definitely will check them for next project.

26 September 2026
Rated 1 out of 5 stars

I stumbled upon this site while…

I stumbled upon this site while searching for a spare part for my old car, and I’m glad I did. The selection is impressive, with everything from rare vintage pieces to modern auto parts. The prices are fair, and the ordering process was smooth-no hidden fees, just straightforward transactions. Shipping was fast, and the part arrived in perfect condition. If you need reliable auto parts without the hassle, this is the place to go. Highly recommended!

1 January 2026
Unprompted review
GermanAutoParts.com logo

Reply from GermanAutoParts.com

Hi Leo, it sounds like you had a great experience and are happy with our products and service, so we're thinking the 1 star rating may be an accident. If you have any concerns or need further assistance please let us know.

Rated 5 out of 5 stars

Hazet toolbox

Thank you for Mark help me out to order the Hazet toolbox with tools.He have a lot patient even after calling each days for 1 week. :D he is a good exemplary owner and give a respect to the costumers!

13 September 2026
Unprompted review

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