We spoke with Mike on the phone a couple of times. He took the time to understand what we were looking for, searched the in-store stock and also researched available options online. He even called se... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is the second time I ordered parts from Michigan Truck Spring. I contacted them again, based on my initial experience. Both occasions have proven outstanding, as the parts I ordered were well bui... See more
I was able to call and check specs with a knowledgeable representative who quickly answered my questions and helped me double check my online order of multiple parts with ease. Fast shipping and well... See more
Spoke to a customer support tech on the phone to identify a part number for a 1970 international wheel stud that I needed longer to put Alcoa aluminum wheels on to replace split rims. He took the tim... See more
Company details
- Auto Parts Store
- also in
- Auto Spring Shop
- Car Accessories Store
- Truck Accessories Store
- Truck Parts Supplier
About Michigan Truck Spring
Written by the company
Recently named to Newsweeks' Best Online Shops, TruckSpring.com specializes in truck parts and trailer parts from light-duty pickup trucks and SUVs, to heavy-duty semi-trucks and trailers. With 17 service bays for truck and trailer repair, we install the parts we sell and can answer any questions you may have. We're open until 11 pm eastern time and ready to take your call - whether you need assistance navigating the website or help to determine the parts you need, we're here for you. Visit us online or call today!
Located in Saginaw, Michigan, and founded in 1926. We've been selling online since 2001, and ship world-wide.
Contact info
3649 Wolf Road, 48601, Saginaw, United States
- 989-755-0561
- truckspring@truckspring.com
- truckspring.com
4.7
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shipping time was excellent and great…
Shipping time was excellent and great product!
25 September 2026
Costly
Part and timing of delivery good, the shipping was so expensive. Not the company’s fault.
4 October 2026
Reply from Michigan Truck Spring
Thank you for reaching out, and I’m sorry to hear the shipping cost was a concern.
We don’t mark up shipping. The rate you were charged is the actual carrier rate, calculated at checkout based on your package’s weight and destination postal code. The $18.74 for UPS Ground reflects what UPS charges to ship your trailer spring. Carrier rates have risen significantly over the past year, largely due to higher fuel costs.
We do everything we can to keep shipping costs as low as possible, and we appreciate your feedback.
Best regards
Don't trust Michigan Truck Spring
When I received the boxes there were 3 boxes. Two boxes had one spring in it for the rear springs and the other box also had one spring in it too. But it was supposed to have two front springs. The box had no damage to it and I received it directly from the delivery driver. After calling Michigan Truck Spring about this they told me they did nothing wrong and they would open a carrier case but never went anywhere. I needed that other spring so I bought another one from them. At the end of the day someone has my spring and I think it was Michigan Truck Spring that has it. Don't Trust them.
16 September 2026
Reply from Michigan Truck Spring
Hi Lee,
I’m sorry to hear you didn’t receive everything in your order. Your order shipped in four packages, and UPS shows all four as delivered:
1Z4228280395659202: Attaching hardware, 10 lbs
1Z4228280399509018: 2 front leaf springs, 104 lbs
1Z4228280395032021: 1 rear leaf spring, 89 lbs
1Z4228280395132235: 1 rear leaf spring, 89 lbs
The package in question, 1Z4228280399509018 (the 2 front leaf springs), was scanned by UPS at 104 lbs, which matches the weight we shipped.
As we mentioned, we’re happy to contact UPS to have them inspect the packages and start an insurance claim. However, you’ve told us the boxes were discarded after delivery, which makes that process difficult. Our website notes: “Open and inspect your shipment promptly. If an item is missing or damaged during shipping, please contact us within five days of delivery. Keep the product, carton, packaging, wrapping, and all packing materials for the carrier-claim process.”
If you’d like us to reach out to UPS anyway, just let us know. You can also call our shipping department at 800-358-4751 with any questions.
Best regards,
Phone communication was excellent
Phone communication was excellent. Very helpful. Parts were delivered ahead of time.
2 October 2026
Service was great
Service was great. Shipping was fast. Would definitely buy from them again.
30 September 2026
Fast delivery and accurate product
30 September 2026
order twice product arrived on time…
order twice product arrived on time both times and was what was expedited will use again in future
28 September 2026
Thank you they fit perfectly
30 September 2026
a little slow to receive but the…
a little slow to receive but the bushing fit correctly in the the front of the rear leaf spring that seemed almost impossable to find.
25 September 2026
It was easy to place the order and it…
It was easy to place the order and it arrived in a timely manner.
25 September 2026
I got the wrong parts and I emailed and…
I got the wrong parts and I emailed and have yet to receive an answer
16 September 2026
Reply from Michigan Truck Spring
We're sorry to hear we missed your email about your order. Customer service is a priority for us, and we make every effort to respond to customers quickly.
After seeing your review, we reached out to you directly and learned that your message had been sent to info@michiangantruck.com. That address does not belong to our company. It appears to be a similarly named business in Michigan, which may explain the mix-up.
Josh from our parts department will continue to help you with any concerns. For future reference, you can reach us at truckspring@truckspring.com or by phone at 800-358-4751 anytime.
great service and communication
25 September 2026
Product non stock canceled order didn't…
Product non stock canceled order didn't get my money back boo
21 September 2026
Reply from Michigan Truck Spring
Our records show one order from you, placed on September 18, 2026, and shipped the same day via FedEx (tracking #544168663014). FedEx shows it was delivered on September 21, 2026.
Please note that we don't bill credit cards until an order actually ships. If we have to cancel an order because it is backordered or out of stock, you are never charged. We do place an authorization on your card when an order is placed, but that authorization is released if the order is cancelled.
If you have any questions or concerns about a refund or anything else, please call us at 800-358-4751.
Best regards,
They had my springs available and…
They had my springs available and shipped to me within a timely manner.
21 September 2026
Smooth transaction and delivery!
23 September 2026
10/10 GREAT
ordered because i ordered direct from dorman and yet again was screwed over by them and found this company and tghey were polite on the phone super helpful and were priced great fast shipping will def buy from here again
21 September 2026
product was delivered in a timely manner
18 September 2026
They allowed me to physically see the…
They allowed me to physically see the air bags and we were able to determine that the airbags were not the correct ones for my vehicle.
17 September 2026
The girl that call me to review my…
The girl that call me to review my order did get job
15 September 2026
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