drop2shop.ie Reviews 

They send a message parcel has arrived. Shop doesn’t have it. I emailed support team, no response. Parcel sent back as it is mark like wasn’t able to deliver. Are you serious????

Avoid sending parcels with this company. I haven't received one parcel due to me.telling me a parcel is in one shop and that shop doesn't take parcels. Then having to wait weeks for refunds. No customer care. Don't use and save yourself the hassel

An item I sent to someone on Vinted was never collected and several weeks later I still don’t have it and I can’t get any sense out of anyone. A customer service person told me it’d be picked up from the drop off point last week and delivered to the local shop but I haven’t heard anything. A previous customer service person said it mustn’t have been scanned at the warehouse because he couldn’t see any progress on the tracking . They aren’t answering the phone today and nobody has returned my calls . Awful service .

Support chat may aswell be non existent … they have my dress that I tried to return a whole month ago still and will not answer my emails . 120 euro down the drain . Stay away ….. very very very frustrated

I would give this company zero stars if it was an option. I have never received any packages that have been sent using drop to shop. Get alerts to say they've been delivered but they haven't. The same if I use to send items (only because its the only option sometimes in Vinted) 5 weeks later says its been delivered but hasn't. Stay away from them. Vinted really should remove them as a delivery option

I'm giving 1 because I can't give 0. Not only did they loose a package, but customer service is appalling, non existent even. Do not use this company.

So they told me my parcel was at the shop, I went to it and was told that they stopped accepting parcels and had told them 2 weeks previous. So my parcel is in now in limbo and the customer service is terrible no response. Don’t use this service.

Completely useless, totally unhelpful customer service. Parcel still missing, like other reviews absolutely pointless chat, goes around in circles. My drop2shop point apparently no longer exists.

Chronically bad. Waiting on 5 Vinted packages. 4 have arrived but the shop won't give them to me because I haven't gotten a QR code. Ridiculous! The 5th is nowhere to be seen. Tracking is pointless. All items were ordered 10 days+ ago.
No response from "customer service". Shocking option which I've disabled on the app and will not purchase from sellers who use it going forward. An Post, while not perfect, is a far superior and safer option.

What awful customer service this company has. I asked for tracking to be updated and they just give a QR code whereas I am the Seller not the Buyer. The buyer Never got the QR code from this company. The agent couldn't even be bothered looking into a tracking update but gave the Seller the QR code?????. Customer service person I am dealing with is called: Nairton.
Nairton is only interested in giving QR codes but not interested in answering all other questions I asked him.
How is this company even surviving with such bad rating and badly trained customer service people!
I did not even get another response they litterly ignored my emails after a while.

AVOID AVOID AVOID folks. They have no phone number it only is by email.. so it goes round and round and round without any proper answers or resolution.

Terrible service, company and terrible to deal with in customer care! Returned item 3 weeks ago hasn’t been received by sports direct! I’ll be waiting for my refund until next Christmas! WOULD NOT RECOMMEND THIS COMPANY!

Awful. 3 days just waiting for someone to get back to me on their customer service site. No tracking on my package and it was sent a week ago.

VIN0110002706603

Vinted order

My order is now weeks overdue because the location originally selected as the pickup point stopped being a Drop2Shop location. Despite this, I have now received an email saying that my order was supposedly delivered there and is ready for collection.

I went to the location in person, only to be told that they have not been a Drop2Shop pickup point for the past two weeks. So my order has clearly been sent to the wrong place, and I have no idea where it actually is or who I’m supposed to contact to resolve this.

This is extremely frustrating, especially after already waiting weeks for my order. I’m concerned that I may end up losing my order because of an issue that is completely outside of my control. Customer support needs to resolve this urgently and provide a clear explanation of where my order is and how I can receive it.

Got a message the item was ready for collection. Went to pick it up, it was never there. Customer service is useless and doesn't respond. Avoid.

Avoid using drop2shop
Overall experience was a very disappointing, really disappointing.
Use An Post for Vinted

Time waisters. It's not the first time that I went to collect a parcel and I was refused because I didn't have a QR code. I received an email the item is ready for collection but no QR code included. I contacted their customer service at 2:40pm on Monday, nobody there, closed. Their opening hours are Mon-Fri 9am-5pm. Joke! No point buying anything that is handled by drop2shop. It was meant to be convenient.

Went back to Spar, Montrose to pick up a parcel. It was missing. No surprise. It’s the 2 parcel to go missing in 2 weeks. The staff just shrug. I still haven’t got my money back for the missing parcel from 2 weeks ago. Avoid!!!!

Truly awful service. I posted something through Vinted a month ago and it's since been lost but D2S claim it's at the collection point. So the buyer can't get it and I can't get paid.

Sent 2 parcels that were bought on Vinted and both got lost. One of the buyers said they refused to give her the parcel, and the other said the package wasn’t there even though the tracking says delivered. They are both now supposedly getting returned to me. Everyone’s time and money is being wasted.

Avoid! Used drop2shop to collect a Vinted parcel, shop keeper had nothing delivered and the their support chat is the worst I’ve ever used! Took a whole day for someone to reply to 1 message and now it’s been 3 days since their “investigation” with the delivery driver. I’m out of money because it was technically “delivered” and i can’t prove otherwise on Vinted