Extremely poor customer service
I highlighted this company previously. I've been trying to get a refund for 2 pairs of jeans, since the beginning of September. I had to pay to return one pair before they'd issue a refund, despite emailing me to say that postage would be paid. They told me to keep the other pair and regift then, but I'd still get a refund. Finally this week they have refunded me for one pair! The other pair, I'm still awaiting a refund. That's six weeks!! And the emails they send are conflicting . So Halara, where is my refund?








