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LightInTheBox Reviews 

522,934
•
TrustScore 4.5 out of 5

4.3

Clothing Store
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Review summary

Created with AI, based on recent reviews

Considering 57,577 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that purchasing items is a simple and pleasant process, supported by a remarkably user friendly platform. Consumers also love the extensive selection of unique goods and colorful apparel available with clear sizing descriptions. However, some people mentioned that the website can feel rather clunky, with pages occasionally failing to respond properly during the shopping process. A few other people also felt that unexpected shipping fees or extra financial charges appeared unexpectedly at checkout. Some reviewers noted frustrating delivery delays where packages failed to arrive as expected.

What people talk about most

Product

Users describe positive interactions with product, expressing satisfaction with the diverse selections,... See more

Order

People report ambiguous experiences with order, as many reviewers highlight that ordering was easy,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting a simple ordering process,... See more

Website

Clients share ambiguous opinions on website, with many reviewers praising the nice product descriptions, easy... See more

Price

Reviewers highlight ambiguous aspects of price, often praising great sale rates, reasonable costs, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Could not find anywhere to send messages to ask any questions about further product details. I liked what I saw and would have ordered more, but because I couldn't get more detailed info, I signed o... See more

Rated 4 out of 5 stars

I likes the selection, however the dress I chose had a blouse shown with it that you didn't have in your catalog. It was really the reason I chose that particular dress. Difficult to find fiber conte... See more

Rated 5 out of 5 stars

So far you are easy to use. Your sizing is straightforward and easy to access. Checkout is not complicated. I appreciate this factor very much. I now await the PKG. and to see how these items arrive... See more

Rated 5 out of 5 stars

First time searching for Halloween Costume online. After looking at the inventory found what I was looking for. Having sizing information made my decision to buy much easier.

Company details

  1. Clothing Store
  2. also in
  3. Wedding Store
  4. Women's Clothing Store

Written by the company

LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, which are available in multiple major languages.

Contact info

welcome to shop with us

www.lightinthebox.com

4.3

Excellent

TrustScore 4.5 out of 5

523K reviews

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4.3

All reviews

(522,934)

61,482 reviews in the last 12 months

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