Dear Premier Wines, I very much appreciated your not shipping my wine order during the recent heat wave. So, I opened my first bottle last evening with anticipation. Unfortunately, the wi... See more
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See what reviewers are saying
If you're short on time, online ordering is a terrific option. One item has one fewer bottle in stock than the others. They emailed me to let me know (which I accepted) and then promptly delivered the... See more
Online ordering works great if you're busy. One item had one fewer bottles in stock. They emailed me to let me know (I said no problem) and then delivered entire order not long after (local delivery).... See more
I read a Holiday review that included a Prosecco recommendation. You had it in stock, 2-3 day shipping within NY and I received free shipping by adding a few bottles of wine from my favorite Sonoma... See more
Company details
- Wine Store
- also in
- Liquor Store
Written by the company
WineDeals.com is run by Premier Wine & Spirits, one of the largest and most critically-acclaimed wine and spirit stores in the United States. The store has been named National Retailer of the Year twice by Beverage Dynamics and again by Wine Spectator, and prides itself on its incredible selection and excellent customer service. Find all of the wines you're looking for at WineDeals.com!
Contact info
3900 Maple Road, 14226, Amherst, United States
- 716-873-6688
- sales@winedeals.com
- winedeals.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Easy to place my order and quick…
Easy to place my order and quick delivery in a beautifully packaged box. Thank you!
The wines arrived very promptly
The wines arrived very promptly. Great price! Highly recommend!
Dear Premier Wines,
Dear Premier Wines,
I very much appreciated your not shipping my wine order during the recent heat wave. So, I opened my first bottle last evening with anticipation.
Unfortunately, the wine tastes much older than it is. It tastes flat and a tad tannic.
I am hoping you can remedy my situation.
Thanks,
D Besharov
Only shipped when weather allowed
Only shipped when weather allowed. Was well packed and exactly what I ordered. Arrived promptly.
Case of Winkl Sauvignon Blanc
Order arrived on time and in perfect condition.
Delivered quickly
I appreciate how quickly it arrived, but didn't like the fact of having to sign for it. If you indicate you're 21 and older upon placing the order you shouldn't have to be home to accept the delivery.
grateful that Niagara on the Lake…
grateful that Niagara on the Lake wineries are available
I picked up my order and I'm very happy…
I picked up my order and I'm very happy because the price was amazing and the order was ready waiting for me! Thank you
The delivery was swift and seamless
The delivery was swift and seamless! If the shipping fee wasn't so expensive, I'd order more often. In any event, thank you.
Shipped Wrong Box & Needed a LOT of Help to Fix Their Error
My WineDeals/Premier Wines & Spirits shopping experience was disastrous. I thought I would give them a try because they carry a wine I like at a good price, but switching from my usual online wine merchant was a mistake.
The fun started when they shipped me the wrong order. They put two FedEx labels on one box, I guess so FedEx could have fun playing address roulette. Things got worse when I called to report their error. The first guy on the phone tried to tell me that my order number wasn't valid. (The connection between WineDeals and Premier Wines & Spirits is loosey goosey.)
When they finally figured out what was going on, they fumbled again in trying to arrange the return of the wrong box of wine. While they were busy trying to retrieve the wrong shipment, they were making no effort to get my original order to me. Because of this disregard for sensible customer service (which would include sending the customer what he paid for), I decided to cancel my order after waiting over two weeks for my wine. I don't want to reward this sloppy business with revenue.
Over three weeks after ordering, they finally picked up the [wrong] box from my house and issued a refund. Never again.
The order went smoothly
The order went smoothly. The delivery went smoothly and the wine is SMOOTH 🩷
I went and picked my order up and it…
I went and picked my order up and it was ready for me.
Excellent!
Good help in selecting wine choices. Prompt a accurate delivery.
Order and delivery information…
Order and delivery information provided. Goodresponse
I definitely recommend
I definitely recommend! Had a great experience ordering from them for my wife's party.
I love being able to pre order and pick…
I love being able to pre order and pick up when ready.
The staff are awesome!!
I order 5 bottles of Costello del…
I order 5 bottles of Costello del poggio peach moscato , and paid $26 delivery fee , but never got it . Spent $65
A great experience
A great experience. My favorite wine was shipped to my door in a timely manner, packaged very well, reasonably priced, and I am a happy customer. Thank you.
Great deal and prompt order fulfillment…
Great deal and prompt order fulfillment by winedeals.com. However it sat on the local FedExtruck for two full days without delivery and was delivered on the third day.
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