LJ

LJ

United Kingdom

Reviews

Review of Booking.com


Rated 1 out of 5 stars

After using this website for a long…

After using this website for a long time now another bad property. The owners did not answer when I arrived.I contacted booking.com about requesting a clothes dryer, two more small towels and that 2 out of 3 chairs had loose legs. At one point the booking.com operative started laughing. I received a report with no details. I then sent the requests to the owners. I received a reply that a clothes dryer would be left outside my door, it never arrived. Broken chairs left. No more towels. The advertisement said there was a carbon monoxide detector but there was no gas. An iron plus plug on the bathroom window sill, the window open exposed to rain. A toaster on the table touching the kitchen window, window open exposed to rain. Bad area. Aggressive residents in building. Laminate stairs which could get slippery if wet.

September 29, 2026
Unprompted review

Review of easyJet


Rated 2 out of 5 stars

Have you ever been on a flight that did…

Have you ever been on a flight that did not start with the safety procedure demonstration? Late September 2022.


And being told on another flight I could not take an extra piece of luggage on, I explained I had hardly any money, which I gave over or lose the bag, then other people had to pay the rest. This was not clear when I booked it. Cannot remember date, around 2 years ago.

The calendar will not work so I have put 23 September to submit the review.
I do not understand why there is a 12 month limit.
Who wants to be on a flight where the staff do not conduct the Safety procedure?

September 23, 2026
Unprompted review

Reply from easyJet

We are sorry to hear about your experience regarding essential cabin safety demonstrations and unexpected luggage charges. We understand your frustration regarding these matters, as well as the difficulties you faced while trying to submit your feedback through our system. Safety and clear communication are top priorities for us, and we appreciate you bringing these serious concerns to our attention so we can continuously work on improving our services.

Review of Booking.com


Rated 1 out of 5 stars

I was shocked to see booking.com has…

I was shocked to see booking.com has such a low score. I regularly use it and have now had a series of bad properties. I reported a potentially dangerous property to receive no reply. I am presently pursuing a property with a boiler next to the bed with no monoxide detector, no clothes rack and told to dry clothes on the towel rail. Then the owner changed her mind about the clothes dryer. I felt unwell in the property and had to walk to find a detector but the alarm did not go off. However I still felt not right and turned the boiler off. If you contact booking.com they tell you what you want to hear. Another property did not have the advertised washing machine, just a dirty laundry room, an impossible to operate washing machine.Again I contacted booking.com. Again they have been unable to reach an agreement with the owner. I have made another complaint to hear the customer service representative almost laughing and sending a report with no details of the inquiry.

October 2, 2026
Unprompted review