Canada
Review of Instacart
This has to be the worst delivery company to exist. you pick a time slot for when you would like your delivery then the app keeps extending the delivery time and when you try to cancel, they want to charge you 15 dollars, saying that it's still within the time window when in fact it's only in the time window because they keep extending it. i'm canceling my account.
Review of Manulife
Review of Thefleeceblanket
Wish I read reviews before I bought it. Terrible customer service. Package never came and they basically said too bad. Whatever you do, don't buy from them.
Review of Perfectpawstore
Just awful no one is responding and I am out almost $100
Review of Aquasana
I wish I read these reviews before I bought a unit. Nowhere on their website does it say US Dollars? And I had to pay almost double between the exchange rate and duties and taxes, and they didn't seem to care. I'm worried now reading about all the problems, people have with their product. And if I didn't see a warning on your website, then it wasn't obvious
Reply from Aquasana
Hi Lu! Our website provides a warning before purchasing; that Taxes and duties may be charged when it arrives to the border. We have no control of the fees and they are not from Aquasana. Unfortunately, anomalies can occur when working with products connected directly to a water source. Rest assured, all of our products are quality checked by our team to ensure that the items are in appropriate conditions before shipping. Please keep in mind that for any of our filters, should an issue occur and a replacement is needed, we do offer a One-Year Warranty on our products. It is always our goal to provide quality products.
-Aquasana Customer Support
Review of Eyeology
Doesn't work. Plus if you want to return it then it's on your dime.
Review of Manmade
Poor customer service. You're screwed if you don't like them. Will never buy from them again. I wasn't told that if I accepted a different pair that I wouldn't be able to get a refund if I wasn't satisfied still. Look how dismissive their response is.
Reply from Manmade
Hey Lu,
Thank you for your feedback. We're truly sorry to hear about your unsatisfactory experience and appreciate the opportunity to address your concerns.
At Manmade, our Comfort and Fit Guarantee is designed to ensure customer satisfaction by offering an exchange or refund for the first pair of boxer briefs. In line with this policy, we offered you both options without any pressure.
We understand your frustration regarding our response to your refund request after you initially agreed to an exchange and you received an extra pair of underwear at no cost. While we always aim to be flexible, we must also maintain consistency with our policies to ensure fairness for all customers.
As a startup committed to quality and customer service, we value your feedback immensely. We strive to balance doing right by our customers with upholding our business integrity.
We regret that we couldn't fully meet your expectations in this instance. If you have any further questions or would like to discuss this matter further, please don't hesitate to contact us directly to support@manmadebrand.com.
Thank you again for bringing this to our attention. If you ever change your heart about Manmade, we will be here!
