Taking out compulsory insurance
Centauro, please don't just keep posting generic replies to my messages; I want you to actually contact me after the way you severely scammed me (see my post from yesterday). You forced me to take the Smart Cover, or else I wouldn't get the rental car! I had already taken out insurance through Ryanair. I was faced with a choice: either walk away without a rental car or accept the Smart Cover under protest. The very next day, I reported your aggressive, coercive sales tactics regarding extra services. You are doing absolutely nothing about it; you consider this behavior normal, which is unacceptable! I am asking you not to post a standard reply—"sorry, please contact..."—but to actually review my file (JA33-KPCC-INS) and resolve this matter properly!
Reply from Centauro Rent a Car
