Buket torun
Italy
Reviews
Review of Lensbest
Review of Debtist.de
Unfair EU Fine Collection – No Notification Received
I recently received a payment demand from Debtist Inkasso regarding a traffic fine allegedly issued by the Comune di Bologna (Italy) in December 2024. The issue? I was never notified of the original fine not by post, email, or any official channel until Debtist contacted me in June 2025.
At the time the fine was supposedly issued, I had already moved out of my previous address and was living in another country. Yet, Debtist claims that it's my responsibility to inform foreign municipal authorities (like the city of Bologna) of my address change, which is neither realistic nor legally required under EU law for non-residents.
Instead of investigating the validity or fairness of the case, they demand immediate payment and refer to administrative presumptions that ignore real-world circumstances like people moving across borders. I was never given a chance to respond to the original fine, because I never received it.
This kind of cross-border debt collection practice is not only aggressive but legally questionable. It causes undue stress for people who were never properly notified and who had no chance to defend themselves
Note: I have already sent all documents proving I moved out. Here is their answer. Don’t believe their behavior in the reply to this comment.
“However, under administrative law, service to the last address known to the authority is legally sufficient and effective.”
Note: Every single document and piece of proof was submitted. It doesn’t matter how obviously you’re right—they count on you not lawyering up. Get a lawyer. This company is manipulative, predatory, and rotten to the core.
Reply from Debtist.de
Review of UGG
Poor Customer Service and Unmatched Boots
I recently purchased a pair of UGG boots, but unfortunately, they arrived mismatched — the two boots were different in size and model. I understand that this may not have been intentional, but when I reached out to the UGG US and UGG Germany customer service team for a solution, I was met with an unwilling attitude and no assistance.
Despite multiple attempts to resolve the issue, they have failed to provide any meaningful support or solution. I’m disappointed not only by the product quality but also by the lack of customer care.
I expected better service, especially from a well-known brand like UGG. I would strongly advise others to be cautious when buying from UGG, as their customer service appears unwilling to address product issues in a satisfactory way.
I hope UGG takes this feedback seriously and improves their response to customers facing similar issues.
Reply from UGG
Review of Bagexpress
The service was quick but not door-to-door delivery
The service was very quick and professional. But it is not door-to-door delivery. We had to carry all luggage to the ups car. And at the delivery point, the same thing happened. The courier even didn't help us. Besides it, I am happy to choose bag express. I will use it the next time and recommend it to my friends.
Reply from Bagexpress