Micki A

Amazon's delivery in the St Paul area is truly AWFUL. There is no reason to have Prime--my stuff is days, weeks, late. I've even had things simply become unavailable--after I bought them, of course. I can no longer count on Amazon, except to undercut pricing of other stores. No guarantee I'll have what I need when I need it.

The booking.com app does not allow me to type/edit/send a message to the host on my iPhone. It's clearly a tech dept glitch. The keyboard box covers the typing box. There's no way to query or reply to a host, and, of course, no way to communicate with booking.com about this.

Flight cancelled...ok, it happens. But the communications around it were terrible (ie, no notice until we were through security), even with their app, personnel are robotic and useless, and the next flight (Bristol to Edinburgh) was 10 hours later (maybe, no guarantee). It was faster to rent a car and drive the M6. And cheaper.

I've had USAA for decades. The coverage is great, but the customer service has become atrocious as the robots have been given the front desk, and the representatives are all independent contractors working out of their kitchens. Reaching a human is pretty much the same miserable frustrating ordeal as with Comcast, your cell provider, your health insurer...

Online, I ordered two of the same item, at the same time, and my card was charged for both. I received an email that my order was shipped, but only one item was delivered. The USPS tracking indicates Kohl's has not even shipped the second item. I really needed both items together at the same time. I'm trying to use other places than Amazon, but...Kohl's at least, doesn't seem to measure up.

1 bar and I live in downtown Denver! My new 5G service was supposed to fix the years of crappy reception that turns my calls into static. Oh, and that travel special deal of $10/day? Get an esim, and you'll have a month of unlimited data, international calls, and great service for less than $10/month.

I have had mixed experience with the actual clothing from Land's End. The materials are generally good quality, and the company is clearly trying to address a diversity of body sizes and coverage preferences. The real problem has been with the third party they are using for returns--Happy Returns. They charge a return fee, provide no follow-up communication or tracking (you drop at UPS and it evaporates), and have a non-existent customer service contact. I returned two items Feb 1, 2024, and have yet to see it on my credit card. I would not purchase again from Land's End unless I were COMPLETELY sure I wouldn't need to return--which pretty much means never.

Would give this no stars if I could. First, you're paying a middleman for something the company (Land's End, in my case) should shoulder the cost of. Second, there's no tracking, no communication if the package was received, and, as it turns out, no actual refund (since February 2024) has ever shown up for my return. Will NEVER order from a company that uses Happy Returns.

Cancelled my reservation the morning of my flight because my "payment"--a credit card of 15 years!--didn't go through. TERRIBLE. TERRIBLE. THE WORST.

There IS NO customer service. Two choices, all of which forces you through robot choices--NO humans, no real help. All I want to do is cancel my account so I can switch bank accounts...but there is no way to do that online, with the app, with a representative. What a nightmare. I guess I'll be using Venmo...