Michael

No bad words to drop.

I have mixed feelings about my recent purchase. While I am pleased with the prompt delivery of my X2D Combo, which arrived a few days after my direct order on release day, I am disappointed with the condition of the printer and its accessories.
The printer has minor scratches, and the AMS Pro has a small broken plastic component on the cover. 
Unfortunately, the AMS Pro failed to change color before and while printing. Loading the AMS is not an issue, but color changes during printing result in a stuck state with an error message.
I have contacted support, but as of May 7th, no resolution has been provided. While the printer functions properly, the AMS Pro appears to be faulty.

update 15th of May:
I have never seen so slow responses from the support like Bambulab support. Every response I got took over one week. Started 28th of April -> Bambu answer 6th of May -> directly replied ->answer from Bambu 13th of May.
In this way there is no normal conversation possible.
On 13th May they offered an exchange of the device….I answered with yes and I am still waiting for further instructions (15th May)
I am really worried about how the exchange will be executed, and I get lost in this action and lose even my printer and money.
I will update this review.
21th of May the exchange device arrived and all is fine so far. I repacked the old one and send it back to Bambulab - now waiting for the refund. Raised experience by 1 Star.
28th of May. refund done and all went fluid
Raised experience again because they listened to me and all is fine now

Netter support und sehr schnelle Lieferung - Preise auch Top.

Immer superschnelle Lieferung und lang haltbare Ware. Preis ist meist auch ungeschlagen