Worst company we have ever dealt with
absolute disgrace of a service from this company, everything is mis-sold from the sales Rep who promises everything to then the managers who were in touch over the botched job I had trying to get the Eddi device fitted , promising everything but then nothing once the installation is done, they work with SSE who again provides disgraceful service, the only good thing with Activ 8 were the installation team their work was over and above, just beware, do not go near this company 3 k more expensive than their rivals but the rivals say it as it is and no mis-selling. MY Neighbour got a rival company, and her experience had been second to none. Also, Activ8 do not supply a changeover switch; they put plugs outside for you to plug in extension cables for electricity when you have a power outage.
Reply from Activ8 Solar Energies
Hi Tina, thank you for sharing your feedback. We’re sorry to hear that your experience has been frustrating.
The system installed is a specialist niche solution based on your requirements. We appreciate that a system of this nature can be complex, and it is important that the options, functionality and installation arrangements are clearly explained from the outset.
We’re pleased to hear that you were happy with the work carried out by our installation team.
Please contact our team directly so we can look into the matters you’ve raised and work towards addressing your concerns.
