Order arrived on time, but wrong item shipped...help please
Updated review, 5 Stars: I want to thank Catherine for her quick attention in resolving my order issue, going beyond my expectations, and being exceedingly patient with a customer who was all too lacking in patience. I also appreciate Jennifer's outreach to me and can only respond with delight to the amazing support I have received.
Anthem is obviously a very professional, customer-first business that I will absolutely do business with again and gladly recommend to my friends/family. Thanks again!
Original review on 6/11/19, 1 Star: I was happy to run across Anthem Sports to order a set of PUGG soccer goals for my son to use during our recent vacation. Unfortunately, I was sent the wrong size goals and was unable to use them. I've been trying to get assistance to correct this matter and so far the experience is lackluster. Responses to my emails are slow and lacking in content, and it seems I have to send reminder emails to get any attention. I hope things improve soon and I will be happy to revamp my review at that time, but given that I was sent the wrong item and am currently having a poor corrective action experience, I cannot rate any higher than 1 star. Thank you for this feedback request and I appreciate your help in correcting my order very soon.
June 12, 2019
Unprompted review