Well am a new client who had trouble shooting with my new router, however I did speak to 2 or few people on the phone but there was this guy at the technical support centre, He is called DOM. He was so down to earth good manners and other support which was baffling. Keep it DOM
October 7, 2026
Unprompted review
Reply from Onestream
Hi Maxwell,
Starting out with a new router can test anyone’s patience, especially when you've already spoken to a few different people. It sounds like the support that stood out was not just the technical help, but the way it was delivered. Thanks for taking the time to recognise that.
Well just as he pick up the phone his tone was spot on with smile in the voice , explaining the terms , advantages, streaming services and other features that are good for my device, schubhankar is his name, he is so polite and knows how to handle a client, keep it up.
September 18, 2026
Unprompted review
Reply from Onestream
Hi Maxwell,
Thank you for your lovely review! We're so pleased to hear that our team member’s friendly approach and clear explanations made such a positive difference. We'll be sure to pass on your kind words, and we're delighted he helped you feel confident in your choice.
I have really given up until Mr Paul missed call me regarding my 18/10/25 transaction which the beneficiary has not received yet the money, he has been able to rectify the issue and God willing tomorrow the money will be sent. I have stopped sending money via this apps as the previous transaction didn’t work. Mr Paul has been able to help sort that out and am convinced that I ll be sending money again on this apps. Your rate is one of the best if not the best. I honestly believe that your apps and customer services is spot on, Best regards
November 12, 2025
Unprompted review
Reply from Remit Home
Thank you so much, Maxwell Sakyiamah, for sharing this wonderful update. We sincerely apologize for the initial delay and frustration with your 18/10/25 transaction that nearly led you to give up on us. We are incredibly proud of Mr. Paul for following up, diagnosing the problem, and restoring your confidence. Please remember that Remit Home never loses customer funds, every transfer is guaranteed, and in the rare event a payment does not complete, a full refund is always processed. We can confirm the issue has been fully rectified, and we anticipate the funds will be delivered to your beneficiary tomorrow, as promised. Thank you for recognizing our competitive rates and for affirming that our app and customer service are "spot on." We are committed to ensuring your future transfers are consistently smooth and reliable. Remit Home
Really good service and very helpful especially fishing out a good price to suit my budget.it was awesome experience with Mr. Honey , very patient, professional and attentive to detail at all time . Keep it up Mr Honey
We're happy to hear that you had a good experience with ourselves, Maxwell but we're disappointed to see that you rated us so poorly. Is there anything we can improve on? You can let us know by editing your review.
We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk.