AVOID
absolutely atrocious company to deal with - avoid like the plague, TV, 7 months old, will only repair and then fail to collect. Will not replace or refund, expect you to wait upto 48hrs for an engineer to be arranged, then for them to get it back to the repairers then upto 5 days for the repair.
I asked for a morning slot, was advised they would put this throughand the driver would call an hour prior - never happened. spent approx 2hrs on phone and one hour+ on live chat - there joke of an excuse for customer service
Refernce collections they expect you to wait 10hrs in your home - collection times between 9am and 7pm, and then wait again when the first collection doesnt happen. absolute joke of a company - no recourse except small claims court
February 19, 2015
Unprompted review