Instacart shoppers who don't read delivery instructions.
We've used Instacart for Costco grocery deliveries since the days of the Covid crisis. We have delivery instructions in our profile. Every so often... like today... we have a shopper who doesn't read the instructions and screws up the delivery. When we called Instacart to suggest that they ask their shoppers to be sure to read delivery instructions, Instacart told US to notify the shopper every time we place an order! Why are WE supposed to do THEIR job? If shoppers don't bother to read the notes in the profiles, then why does Instacart still use them as shoppers? If their shoppers can read the list of items ordered, then they can also read the delivery instructions!
October 11, 2026
Unprompted review