Instacart SUCKS. My boyfriend and I have the monthly plan. Tell me why we were charged for the annual?!?!? We double checked our membership and sure enough, monthly plan, monthly payments. So, why did a $100+ charge from instacart for an annual plan come out of his bank account? Ridiculous. We are stressing out. When I tried to get help, an AI "assistant" was the only way to "talk" and proceeded to only recommend I double check the plan and payment method, as if I wouldn't have done that in the first place. Why does this business think they can do something like this? Some people live paycheck to paycheck and having a huge charge like $100 come out of nowhere when it was never supposed to can make or break an individual's life. DO BETTER.