A family of four went for our bi-annual check at Specsavers in Knowle. We've been seen by the same optician for quite a few years now. The shop has been updated throughout including a training room... See more
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Review summary
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Reviews shaping this summary
First class service at all levels. My examination was the best most detailed experience I have ever had, full clinical evaluation with the chance to see detailed reports from my last visit. I have b... See more
Company replied
The staff at Cranleigh are efficient and pleasant. My eye test was with Jill, boy she knows her business. The notes made on my prescription could not be easily accommodated on standard forms. No probl... See more
Company replied
Sandip Patel the Dispensing Optician at your Oxford Street branch helped me in every way possible, he’s advice was always correct. I hope everyone gets to have Sandip as their Optician. I am due to re... See more
Company details
Written by the company
Vision Express Opticians. Book an eye test online for prescription glasses, contact lenses and sunglasses. Choose from an extensive range of designer frames from your local Vision Express store.
Contact info
Ruddington Fields Business Park, Mere Way, Ruddington, NG11 6NZ, Nottingham, United Kingdom
- 08000 382 177
- customer.care@visionexpress.com
- www.visionexpress.com
4.6
Excellent
356K reviews
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Brilliant
Adam was brilliant (I believe from Kings Road but was working in Oxford Street that day). So helpful in helping me choose my frames.
October 14, 2026
Excellant visit,everything explained…
Excellant visit,everything explained easily,as there are problems with my vision very satisfied with solutions offered.felt much happier when all explained to me Tank you
October 14, 2026
Friendly Efficient Staff Team
Very efficient staff. Outcome of eye test explained. Required follow up undertaken.
October 14, 2026
Excellent service from receptionist to…
Excellent service from receptionist to optician to sales and order.
The option was particularly helpful and patient.
October 12, 2026
Went for a routine contact lens check
Went for a routine contact lens check. Found something in my eye. Printed off a referral letter for the hospital. All sorted that day. Just need to book a follow up appointment as recommended by the optician.
October 14, 2026
Sidiqqa who tested my eyes was…
Sidiqqa who tested my eyes was absolutely brilliant . She was so patient and very knowledgable . I felt very looked after and she has such a high level of customer service . Nishma who tested both my parents eyes was also fantastic . Would highly recommend both of them !
October 14, 2026
My wife and I have been using V E for…
My wife and I have been using V E for over 20 years and found the staff always efficient, friendly and extremely helpful. I would not go anywhere else.
October 10, 2026
The staff were helpful and friendly
The staff were helpful and friendly. Easy to book appointment that suited me.
Help with choosing new classes.
October 14, 2026
Seen straight away
Seen straight away, staff very helpful. Unfortunately I am disabled & walking is difficult home visits would be helpful after 30 years of attending your opticians.
October 14, 2026
Great service never fill pressured with…
Great service never fill pressured with up selling. Quick process great customer services.
October 14, 2026
Excellent vare
On time- friendly and thorough- no upselling and detailed results/advice🙏🏼
October 14, 2026
Polite friendly and professional…
Polite friendly and professional service went above and beyond to make me feel comfortable
October 14, 2026
Very helpful and good service
Very helpful and good service - I brought my own glasses - not all opticians will put lenses in your own - they charge £70 but it’s worth it as I like quirky glasses 🤩
October 14, 2026
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