VINEVIDA Reviews 

I have been ordering from VineVida since 2024 and love their products. I've ordered a total of 33 items and there are very few that I wouldn't reorder.

Of all the diffuser oil suppliers, they have the most affordable pricing and a huge selection. I have no reason to order from anywhere else.

I purchased the 32 oz bottle of No. 1000 specifically for my cold-air diffuser. The scent output was so weak that I genuinely thought my diffuser had failed. I cleaned the diffuser, replaced the nozzle/bottle assembly, adjusted the settings, and even contacted the diffuser manufacturer about a warranty claim.
I finally tested a different brand of fragrance oil in the exact same diffuser, and the difference was immediate. The other oil was extremely noticeable throughout the room, confirming the diffuser wasn't the problem.
I contacted VINEVIDA and explained all of the troubleshooting I had done. They said they checked the batch and found no issue, but would not offer a refund or adjustment because the Amazon 30-day return period had passed.
I spent around $100 on a 32 oz bottle specifically marketed for diffuser use and am now stuck with a huge amount of oil that performs poorly in my diffuser. Very disappointing, especially considering how much troubleshooting and additional money I spent before realizing the oil was the issue.

The item was nothing like it described

Customer service has me jumping through hoops for a $40 unit that is defective stopped working after one week I have sent in videos of the product being defective and after three days of review, they asked me to send back the unit for further review. This is absurd and I expect better customer service. Do not buy from this brand.

Great experience with VINEVIDA. The quality of the products has been excellent, pricing is very reasonable, and everything arrived quickly and well packaged. Their selection is impressive, and the entire ordering process was easy and straightforward. It’s clear they take both product quality and customer service seriously. I’ll definitely be ordering from them again and would highly recommend VINEVIDA to anyone looking for high-quality fragrance oils and related products.

Quality products, shipping and delivery in a reasonable time. Pricing is not as reasonable as other supply companies.

Great fragrance selection. More shipping choices would make it even better

I’ve been using VineVida for my soap and candle company, and my overall experience has been great. I truly love the variety of fragrances available and appreciate having them as a supplier.

My four-star rating mainly reflects the shipping timeframe. As customers and business owners, dependable delivery helps us plan production and meet our own commitments. I would welcome the option to choose UPS, FedEx, or USPS at checkout, even at an additional charge, for more predictable delivery.

The OnTrac shipping and tracking experience has felt unnecessarily cumbersome. Being directed toward an additional app adds extra steps when simply entering a tracking number on a carrier’s website is much more convenient.

I’m grateful for the products and selection VineVida provides. Offering a choice of shipping carriers would make an already positive experience even better, especially for those of us ordering supplies for our businesses.

product was delivered at a wrong address despite follow up in email

Awesome products that actually work! The scents are absolutely beautiful!

UPDATED AS OF SEPTEMBER 25, 2026: AFTER LODGING A COMPLAINT WITH THE BBB, I WAS CONTACTED BY THE ADMINISTRATIVE DIRECTOR. MS GONZALEZ OFFERED TO SEND A REPLACEMENT OF A DIFFERENT OIL, WHICH I ACCEPTED. AS PROMISED I AMENDED MY REVIEW TO REFLECT THEIR RESPONSE. With my latest order I wanted to try some of their scented oils, which are supposed to mimic certain fragrances. I ordered the smallest vial size. Once I opened them it was clear thta these did not mimic the scents...one was supposed to mimic Chanel No. 5 (which I have worn for decades exclusively)...not even close. The other scent gave me a headache. I decided to return them within the hour they were delivered and sent an email. I was told they could not accept returns because of some 'perfume industry policy'. There is NOTHING on their website that reaffirms the conditions the customer service rep (Jeff) gave me. In fact, their return policy explicitly explains the return policy between a vendor and customer. I purchased directly from the Vinevida site. This is not my first but is definitely my last purchase from this company.

I absolutely love their cold-air defuser oils. Not only a great selection of different scents, they are very strong and make my house smell great!

This company is so unorganized they sent my order to an old address instead of my correct address. And we are now 10 emails deep because their response was that I never placed an order in the first place. I have provided them with the same information my order number and my address at least three times and they are still just running me in circles asking for the same information not solving anything. ChatGPT could do a better job.

I love my senses! Using your products bring me so much joy, along side w a kick of aromatherapy.. I love the way the oils pair with my soy wax. So many choices, makes my flame radiate.🔥💙

My apologies of. my review of a day or two ago. I believe I jumped the gun on my review. I received my order very quickly, also, I love the packaging. I haven’t made any candles with the new fragrance oils that I just received from them, but they smell really good. Hopefully that will translate to the candles. Again, I apologize for the review that I never should’ve written. . I have deleted my previous review.

I've been corresponding back and forth for days with customer support. I purchased two 8 pound fragrances at over $600. One container (Scent No 1000 My Way) was missing at least 8-16 ounces despite having the foil seal. I didnt want to make a big deal and have to send it back for a full size. I waited to open it up because I already had existing oil in my diffuser and once you break the foil the oil will start to degrade. I finally ran out of my existing oil and opened the bottle. Literally no fragrance unless I put my nose to the bottle. I put it in my diffusers thinking maybe that would make a difference. It didn't. I reached out to customer service and explained the situation. They stated their 30 day policy, but I didnt open it till 90 days (as mentioned above) and they said sorry its more than 30 days. Then they said we will make a one time exception. Send is your unopened bottle (scent 1019) and we will replace that with a new fragrance. WHY IN THE WORLD would I send back a bottle that i havent opened when the issue is with the one I opened. Makes no sense. They wanted me to return an 8lb bottle at my expense for them to swap it out with another fragrance.
Well sorry I am not going to spend extra money to send a bottle I paid for to get another bottle. I dont have an issue with the unopened bottle (not that I know of cause I havent opened it) I have a problem with the defective fragrance which they clearly didnt want to address. They kept on wanting me to send the unopened. WHY? We need to fix the problem issue not another bottle.
All I can say is BUYER BEWARE. They dont value customers, they dont care about their quality control and they dont stand behind their products they sell. Look elsewhere. And certainly dont buy Scent 1000. Just use an AI search and you will see other customers complain its a week scent.
Use Simbi Fragrance or AromaTech. Much better products than what Vinevida sells

Customer service and their products are absolutely terrible!! I’ve been through 2 diffusers now and both don’t work. Tried reaching out again to tell them the same problem I had with my last diffuser and did a warranty is happening again. They told me I’m out of warranty which I understand however it’s the same diffuser with the same problem. I told them I’ve tried every way fixing it and no luck. They didn’t even offer to send new attachments or anything. Their warranty is so short because they know their products will fail. The scents are also extremely weak compared to other brands. BUYER BEWARE GO WITH ANOTHER COMPANY.

Good scent good design, but the product stops working after 7 months. While the manufacturer warranty only has 6 months. So no replacement no solution but to purchase another one.

Great quality scents. My favorite for my soaps