Soundstore Reviews 

15,617
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,810 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for providing exceptionally helpful advice and making the entire shopping experience enjoyable and smooth. Consumers also love the incredibly fast delivery service, noting that numerous orders arrive safely the very next day. Shoppers find the online website easy to navigate, allowing them to place orders with complete ease. However, some customers also noted occasional unexpected delivery delays or missing items from their recent purchases. A few people experienced minor issues such as items arriving unboxed or missing necessary documentation like email receipts.

What people talk about most

Delivery service

Consumers find delivery service to be positive, highlighting extremely fast turnaround times with many... See more

Product

Reviewers mention positive feedback about product quality and performance, with consumers expressing delight... See more

Staff

Customers had positive experiences with staff, frequently highlighting a helpful and friendly team across... See more

Service

Clients share positive opinions on service, frequently highlighting knowledgeable staff and fast delivery.... See more

Order

Users describe positive interactions with order, highlighting the website's ease of navigation and very fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered our new washing machine on a Tuesday evening, was delivered by a lovely helpful man on Thursday morning. It was also about €80 cheaper than our local stockist and we would’ve had to wait two... See more

Rated 5 out of 5 stars

Hi i had a great experience in this store. Lovely friendly and helpful staff and next day delivery service is fantastic. I'm delighted with my new fridge freezer. Lovely lads that delivered and rang b... See more

Rated 5 out of 5 stars

The website is really easy to navigate and my order was placed with ease. The product price was fair and my order arrived three working days later. The packaging was secure and l sm very happy with th... See more

Rated 5 out of 5 stars

I went to Soundstore because I wanted to support an Irish company. I had a good experience with a woman working in the Tralee shop who explained different things about laptops to me, so I was able to... See more



Company details

  1. Appliance Store
  2. also in
  3. Computer and Accessories Store
  4. Computer Store
  5. Printer and Scanner Store
  6. TV store
  7. Washer and Dryer Store

About Soundstore

Written by the company

Laundry & Dishwashers
Fridges & Freezers
Cooking
TVs & Audio
Computers
Smart Tech

ABOUT SOUNDSTORE

Soundstore are a 100% Irish owned Electrical Retailer that specialise in TV, Audio, Computers and Kitchen Appliances. We currently have Five Retail Stores and a Distribution Centre all located in the Munster Region. There are two Stores in Cork and one store each in Limerick City, Waterford City and Tralee, Co. Kerry. The main Distribution Centre (including a Customer Collection Point) is located in Bishopstown, Cork City.

Soundstore - For Everything Electrical

Written by the company

Free Click & Collect
Order online and pick up your items in your local Soundstore at a time that suits you.
Live Chat
If you have any questions about our products or services please feel free to contact us using live chat on our website. Simply click on the chat window (located on the bottom right-hand side of all pages on our website), fill in the required fields and click 'start chat'.
Customer Support 021-4548900
We have a dedicated customer support team based in Cork waiting to take your call.
Nationwide Delivery Service
We offer a fast and reliable delivery service to all of our customers in Ireland.
Free Recycling
Recycle your electrical goods free at any Soundstore branch. We will recycle anything with a plug or a battery. No purchase necessary.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16K reviews

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4.7

All reviews

(15,617)

1,737 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service. Item came damaged and contacted soundstore and they were out 2 days later with a new one. Lovely staff and lovely delivery driver

September 27, 2026
Rated 5 out of 5 stars

Unbelievable customer service

Unbelievable customer service! I called about a laptop that was showing as no longer being in stock. Customer service was able to locate 1 left in one of their stores and it was reserved for me. All I had to do was pick it up. They called me back to confirm, they sent me emails to confirm and I feel very well looked after. Rohan and Liz are a credit to the company!

October 13, 2026
Unprompted review
Rated 5 out of 5 stars

Very very good

Very very good. Not a single issue. I'm sorry I don't remember anyone's name I was literally in and out in seconds after buying a click and collect order. But yeah top class. Give them all a paid day off 😁

October 6, 2026
Rated 5 out of 5 stars

Very helpful but also more importantly

Very helpful but also more importantly, very knowledgeable staff. We've bought fridges freezers tv's washing machine dryer toaster kettle,you name it. Always got great service and advice. Had to return an item once and there was no quibble, just a straight forward replacement no arguments. Couldn't be happier. It's why we keep going back.

October 3, 2026
Rated 5 out of 5 stars

Kenwood Mixer purchase

The website is really easy to navigate and my order was placed with ease. The product price was fair and my order arrived three working days later. The packaging was secure and l sm very happy with the food mixer and the service l received.

October 3, 2026

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