Nuts Reviews 

1,315
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 485 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality and incredible freshness of the snacks, noting a remarkably wide variety of delicious options available to choose from. Consumers also appreciate the remarkably helpful customer support team, which reliably resolves issues and always ensures pleasant, satisfying interactions. Some reviewers were not happy with unexpected delivery delays, noting that shipments occasionally arrive late, get misdirected, or take far too long to reach their destination. A few people additionally mentioned receiving completely melted chocolate items when placing orders during warmer summer months because of insufficient cooling packaging.

What people talk about most

Product

Customers expressed great satisfaction with the product, highlighting that items like pistachios, almond... See more

Order

Customers consistently note ambiguous experiences with order, as some reviewers praise fast shipping, fresh... See more

Quality

Reviewers highlight positive aspects of quality, noting that items like nuts and sunflower seeds consistently... See more

Customer service

People report positive experiences with customer service, noting that representatives are courteous,... See more

Delivery service

Users describe ambiguous interactions with delivery service, as some reviewers experience prompt arrivals and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My initial order was not good at all. The shipment bounced around between Illinois and Georgia and was a melted mess when it arrived. BUT, they replaced the 3 bad items and included an additional one.... See more

Rated 4 out of 5 stars

I customized a trail mix. It is great that you can do this. Pricey, but it is better than getting things you don't want. However, it should be noted that adding dried fruits to the mix (in my case c... See more

Rated 5 out of 5 stars

i have used NUTS.com for over 15yrs and i trust every product to be fresh and fulfill my expectations. also, i use their Subscribe & Save for items i need to refill often / every 90 days. name a few... See more

Rated 5 out of 5 stars

This company has quality products and great customer service. Try the pretzels (all are terrific) and the dried fruit (especially the apricots). I never knew there were so many types of raisins!... See more


Company details

  1. Food Products Supplier
  2. also in
  3. Candy Store
  4. Coffee Store

Information provided by various external sources

A third generation family business selling nuts, and then some. With nearly 3,000 products, you can satisfy your nut craving, your fruit craving, your chocolate craving, and even your health craving.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(1,315)

470 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A nuts.com customer for life

I've ordered varied varieties of nuts in shells from nuts.com, and I've always been pleased. I find the prices reasonable and the customer service outstanding. Shipment is prompt, and they keep track of shipments and deliveries. Best of all, the nuts are superb! Highly recommended.

October 2, 2026
Unprompted review
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Rated 1 out of 5 stars

I've used nuts.com for over 4yrs and…

I've used nuts.com for over 4yrs and everything was fine, food service great shipping, however I'm the last few months they have changed how the delivery is made when shipping with not using USPS but a Uber type. They have also either changed their eco system data base because they added my previous address in a different state and shipped product there. When I notified them of wrong delivery they replied no worries we will reship. Wanted me to verify correct address. Long story short it never happened they continued to say shipping is either already delivered(wrong address) or verify again. Part of the problem also is they basically force you to checkout with Shop! Listen everyone you shield never use that method your information is not safe that way. Regardless they have a serious disconnect and I had a very hard time understanding the lady In customer service about refunding my money which was not much, I wouldn't have messed with it except for all the 7 conflicting emails exchanged. Not 100% sure but everything appeared and sounded like outsourcing. Also good luck in trying to delete your account information on the website. No worries I changed name, email and phone to my did friend TakeaHike

October 8, 2026
Unprompted review
Rated 5 out of 5 stars

Three A+ deliveries

Nuts.com ships super fast, usually two days, door-to-door (I'm in Upstate New York). I have tried nine of their products, candies and nuts and I liked them all. I will continue to order from them and continue to try new things.
Reading their google reviews shows me people doing them dirty, i.e. a one-star review because the Post Office left the package unsecured in an alley. That's Nuts.com's fault?

October 12, 2026
Unprompted review
Rated 5 out of 5 stars

Their products are always first-rate…

Their products are always first-rate and as described. A deal was offered within the order form to buy a second of an item for a good discount, so I ordered the second. My discount didn't come up (I didn't pay attention to see that.) They are honest enough of a company that they did and refunded what the discount should have been. I've also now contacted customer service about another matter and it was resolved immediately. What an ethical company with a superior product!!! My favorite is the Chocolate Cinnamon Pecans followed closely with dark chocolate covered almonds and huge cherries. Give them a try.

TrustPilot suggests I write that my review is genuine and I was not paid anything to write this. It is written of my own volition.

October 12, 2026
Unprompted review
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Rated 5 out of 5 stars

The customer service was great…

The customer service was great throughout the process, and I had an issue with my order and applying a new Customer discount and having to cancel things and move them around. Even with the complexity, they made it very easy. The nuts were also a great gift and my dad loved them.

October 7, 2026
Unprompted review
Rated 5 out of 5 stars

Nuts.com is just fantastic,!…

Nuts.com is just fantastic,the verity of items - Huge ,compairative prices, & fast delivery or scheduled auto ship,email discounts, & Customer care Dep. top notch. & they have Heat protection packs & cold packs in addition ,for Hot Weather delivery ,ide 100% recomend them as my ' go- to Co. for sweets & my Coffee specials. ( no animals were harmed in this message)

October 9, 2026
Unprompted review
Rated 2 out of 5 stars

Finding elsewhere to buy salted pumpkin seeds

I’ve been a long time customer of Nuts.com, but haven’t bought from them recently since they’ve become pricey. I was hankering salted pumpkin seeds and placed an order for 4 lbs. recently. What I received shocked me as in the past their seeds were big, plump and tasty. The latest batch of seeds were uniformly small and unevenly salted. My last bag (and all previous ones of this batch) had huge chunks of fused salt . Almost on ounce of useless material. If I didn’t know any better, I’d say these were coming from overseas (China? Temu?). Caveat Emptor, folks.

October 9, 2026
Unprompted review
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Rated 4 out of 5 stars

Have been ordering from them for years

Have been ordering from them for years; I buy mostly from their organic selection but navigating their website for ordering is fun & easy; their food items have been nothing but stellar and they offer free shipping for ordering different amounts at different times from $49 up to $75. They offer electronic gift cards too; I just bought one to share with a friend for their birthday and they loved it, loved ordering from nuts.com and thoroughly enjoyed their choices. I’ve never encountered a problem with this company; the only downside I recently have had is some of the items I loved & use to be able to order from them are no longer available but other than that they are a fun company to order from and their offers are delicious, numerous, and versatile and come in reusable bags and containers so nothing needs to be transferred unless one wants to. I recommend that everyone who is able to, give them a try at least once. 😋😋

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great Value for Diet Staples

Great variety, reasonable prices, prompt delivery, solid packaging, always fresh. I've bought a wide variety of healthy, nutrient-dense plant products from them over the years:

NUTS: Sacha Inchi, Brazil Nuts, Cashews, Pistachios, English Walnuts, Black Walnuts

SEEDS: Sunflower, Chia, Hemp, Flax, Pepitas (Pumpkin), Sesame

POWDERS: Baobab, Matcha (green tea powder), Moringa

Dried Hibiscus: Flowers

October 6, 2026
Unprompted review
Rated 1 out of 5 stars

I was a customer for at least 10 years

I was a customer for at least 10 years. Bought their Jasmine tea for years through a subscription. So i notice I'm getting low on tea but theres nothing coming in. I check their website... Jasmine tea is gone. I can live with this as there may be business reasons for that. But here's how they tell me. Nothing... No notification no nothing. I checked my subscriptions and its gone along with all history. Gee thanks. I guess I'm moving on. They could care less. So i guess we are good. This is how business is conducted there.

October 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Nuts.com are an outstanding company

Nuts.com is an outstanding company! They stand behind their product and their product is 2nd to none! Addictive! I can't recommend them more than I do! Simply the very best!

October 1, 2026
Unprompted review
Rated 5 out of 5 stars

Customer Support Representative

Customer Support Representative was courteous, friendly and quick to determine what needed to be done. Not only did she have a replacement order sent ASAP, she also gave me some credit towards a future order, due to the inconvenience.

October 1, 2026
Unprompted review
Rated 1 out of 5 stars

Used to be a Great Company

I have ordered from this company 3-4 times a year. Always have a great experience, fast shipping and a great product. All was great until now!!! I placed an order on 9/26 received an email on 9/27 stating the order shipped. In checking the status, only the label was printed. I contacted customer support on 9/28 asking about the status, seeing only a printed label. I was told to wait 48 hours and I should have the order. Sounded reasonable. On 9/30 I checked my order....still says label printed no movement. I contact they again, they stated wait 48 hours. Also they ask to verify my address I contacted them on 10/2 again only label printed. Customer service said they would contact the shipper. I was also told that if I do not receive my order by 10/3 to contact the. On 10/4 I contacted again, they once again asked to confirm my address. They also stated they were going to ship a new order. I ask for a new order number. As of right now no updates! As mentioned above, I have bought from them with great success in the past, Used to be when you order they had a delivery date and it was always on time. The last order was delayed by 2 days off their stated delivery date not bad. I know they used to ship USPS or UPS, last order that was late was shipped via Amazon. This last order that is MIA supposed was shipped CDL. In my opinion, nuts.com is having financial issues, thus the delay of deliveries. My hunch is they are not paying their shipping invoices and have to bounce around to different vendors. Thus if you place an order with them, in my humble opinion you are gambling, you may not receive your order and they could close their business

October 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great Company for fresh and Quality nuts

Customer service was great! Quality of nuts was exceptional. I had walnuts and Brazil nuts from another company and walnuts had an aftertaste so I decided to try nuts.com. What a difference in taste! I will continue doing business with nuts.com.

October 2, 2026
Unprompted review
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Rated 5 out of 5 stars

My experience so far have been great

My experience so far have been great! Once the orders have arrived I open them and tasted everything. They all taste/tasted great.

The order arrived from NJ right as they said.

I did contact customer service for a question about building my own trail mix and they were fast to reply and very helpful.

I highly recommend Nuts.com

October 3, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

Ordered on 9/27. Received an e-mail on 9/28 stating it was shipped and would arrive on 9/29. When it did not arrive I contacted company. They blamed the shipping and assured it would arrive on 10/01. It did not and I contacted company again. Once more they only apologized and said they would investigate. I didn’t want apologies or platitudes. I just wanted my order which was to be a gift(too late now). As of 10/03 no order and no further response from nuts. com. They talk a good game but do not deliver. Very disappointing.

September 27, 2026
Unprompted review

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