Flights Mojo Reviews 

Basically u are handing money to a Babu Type agent it's up to him if he wants to do ur ticket or not. If refund is issued its up to him to give u back the money or not. Nothing here is automated. You book your get a fake PNR and you might fly or not depends on ur stars

Don't book with them even if it's slightly cheaper. Def not worth it. They bungled my whole flight. Communication with customer service is very iffy & near impossible to understand. Stay away!

Unfortunately I came across this fraud agency they don't answer your calls or emails 20 days have been gone and still waiting for my refund . I request everyone don't book with them and especially Skyscanner should not promote these fake agencies.

worst booking site ever, no ethics at all

Very Very bad experience. My flight was cancelled and money was not refunded. They told me to wait for 7-10 working days and now its been more than 12 working days and yet no reply or any update of my refund. Very very disappointed with Flightsmojo. Never booking from them and never recommending to others again

I am extremely disappointed with the service. My previous round-trip booking was cancelled at the last moment, and the refund was initiated only after 10 days. Now, with another trip, the same issue has occurred again—and this time, there has been no response to my calls or messages.

This is not just an inconvenience; it affects travel plans, finances, and the ability to make alternative arrangements. I expect a clear explanation, confirmation of the cancellation and refund status, and a prompt resolution.

Please address this urgently instead of leaving customers without any communication.

I guess flight mojo is using a new way to scan customers. They show low prices to attract customers to book ticket. And once the customer is trapped, they keep their money and tell them that they are sorry. The airlines declined the booking and will hold their money. I don't understand why before taking the money from the customer they can confirm whether the ticket will be booked or not in the same amount. If not, they can convey the same to the customer before booking. But no. And moreover, they do not instantly refund the amount. They hold the payment don't know why. The above incident happened with me and I got trapped as they charged 24k for my booking and declined the booking after the payment was done. Which they could do before the booking if they were genuine. Now the real trap is they have kept the 24k amount and telling they will refund in few days later and I do not have extra 24k amount to book tickets from another genuine websites. I am really frustrated. I guess this type of issues should be raised and taken to higher authorities and an appropriate solution with a higher compensation should be imposed on them so that they realize their mistake and do not cheat the customers

Shady website, customer support is the worst. And u will be scammed under group fare scheme

This company had the worst customer care service. DO NOT BOOK Tickets from this website. Had the worst experience with their customer care. I had to cancel the flight to Kashmir due to Phalgham attack, the airlines had refunded the entire money but Flights Mojo did not return me a single penny. They kept all the money, disgusting company with absolutely no ethics.

Fraud. They asked me to pay extra amount on the day of travel. Please avoid using this platform to book your tickets

⭐ 1 STAR — Absolutely pathetic service!

My flight was **6 Sept, 00:05 Dubai → Pune** and was delayed by **5 HOURS**. Flightmojo didn’t properly inform me, and after repeatedly trying to contact them, I finally spoke to a **supervisor on 8 Sept**.

I asked why I wasn’t informed. His excuse? They received the update at **11:30 PM IST**, and since the flight was at 00:05, he thought they had only **35 minutes' notice**, so it was “last minute.” 🤦‍♂️

The problem? **00:05 was Dubai local time = 01:35 IST!** So they actually had around **2 HOURS**, not 35 minutes. 😂😂

And this was the **SUPERVISOR**! I literally had to educate him about the departure time and time zones before he understood his own mistake.

**No proper communication, no accountability, terrible support, and a supervisor who doesn’t understand basic flight timings.**

Absolutely ridiculous. **Save yourself the headache — avoid Flightmojo.**

Biggest scammer no help at all!! My flights got delayed and delayed and delayed and then at the end of the night flight got cancelled and the when tried to contact them a person named Nishi Agarwal +91 9932861111 phone is always switched off since a week and also tried to contact SpiceJet and contact nodal officer and also login and call the customer care who put you on hold for 9 mins and disconnected abruptly! I will make sure I will file a case and make sure to put a very bad review for SpiceJet all my life and always

There is no prior warning on there website that your booking is created as a part of group booking and hence your name confirmation with airline will take unusually long time. I am unable to add my infant as a part of my ticket. They have unfair trade practice when the airline is charging 2100 for infant addition flight mojo is charging 3560 which is significantly higher

Don't book through flight mojo, even after the carrier (Spice jet) cancelled the fight, they refunded 50% amount only for the cancelled flight and 100% for the return flight.
The reason they gave was flight is cancelled by the carrier and the return fight is flying as per schedule. If I had to cancel the one side journey how am I supposed to take return flight???

In similar situation GOIBIBO processed 100% return without any deduction.

⭐ 1 STAR — Extremely Disappointing Experience

I booked my SpiceJet flight through FlightMojo. The flight was cancelled by SpiceJet, which was already a frustrating situation.

What made the experience even worse was that FlightMojo charged me ₹1,000 as a “convenience fee” even though the cancellation was from the airline’s side and was completely beyond my control.

flightsmojo voided my ticket ON TRAVEL DAY due to their own error after I'd checked in & cleared immigration at Delhi T3. Told me the flight was "cancelled." It flew as scheduled. Deboarded, de-immigration stamp on my passport, flew 8 hrs late, ₹9,019 upgrade lost. Their offer? A discount code. Booking ID 2085863.

Extremely disappointing experience. I strongly advise others to avoid booking with Flights Mojo.

I booked international flight tickets for 3 passengers through the Flights Mojo website on 6 July. At the time of booking, the website clearly stated that I would receive my e-tickets within 60 minutes. However, I did not receive them within that timeframe.

I immediately contacted their customer service, and I was then told that due to "limited seat availability" with the airline, the ticketing process could take 48–72 hours. I was not prepared to wait that long and repeatedly requested them to expedite the process.

What followed was an extremely stressful and frustrating experience. Over the next several days, I contacted customer service multiple times through calls and emails. Each time, I was given a different assurance — that the ticket would be issued by the end of the day, within a few hours, by 11 AM, by 7 PM, or within the next 2 hours. Unfortunately, none of these commitments were fulfilled.

The 72-hour timeframe also passed without any ticket being issued. After approximately 125 hours from the time of booking, and after numerous calls, emails, and an enormous amount of stress and frustration, I finally received my tickets at around 11 PM on 11 July.
Although I was extremely unhappy with the experience, I was at least relieved that I finally had my tickets.

Unfortunately, the problem did not end there.
On 21 July — around 10 days after the booking — Flights Mojo contacted me and claimed that my flight had been "suspended" due to an issue with the airline. They then offered connecting flights on completely different dates, despite the fact that my original booking was for a direct international flight for 3 passengers.

I was not willing to accept these alternatives because they did not meet my travel requirements. What was even more frustrating was that I could still see the original flight available on the airline's own website.
At that point, I had completely lost confidence in Flights Mojo. I requested a refund and explained the enormous stress and inconvenience I had already experienced. With no other practical option, I had to book the same flights directly through the airline's website at a considerably higher cost, resulting in a significant financial loss for me.

This entire experience caused me a great deal of mental distress, anxiety, sleepless nights, and financial loss. The repeated assurances and timelines provided by customer service were not fulfilled, and I found the overall communication and handling of my booking extremely unprofessional and disappointing.

I am now considering filing an official complaint with the appropriate consumer authorities regarding my experience, the repeated delays and assurances, and the financial loss and distress I have suffered as a result of this entire ordeal.

I am sharing my experience so that other travellers can make an informed decision before booking. Based on my personal experience, I will never use Flights Mojo again, and I would strongly advise other travellers to carefully consider their options before booking with this agency.

I sincerely hope the company improves its customer service, transparency, and handling of ticketing issues so that other customers do not have to go through the same experience.

Thank you, Kashish, for your wonderful assistance with my rescheduling. Your prompt and professional support made the process seamless.

Very bad experience with flight mojo, I suggest to everyone never any kind of booking with flight mojo. I booked a ticket Last month the ticket cancelled by the airlines and then I got my refund after 45 days and they also debited 500/- flight mojo charges.
Over all a very bed experience.

Horrible post booking customer service support. Group booking policy make it a nightmare to do web check in