bougerv.com Reviews 

3,406
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,127 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent product quality, noting that the portable coolers and refrigerators keep items cold efficiently and work perfectly during long camping trips. People also deeply appreciate the responsive customer service and fast delivery options, making it exceptionally easy to secure quick product replacements or helpful support whenever assistance is needed. Some people were dissatisfied with certain items, mentioning frustrating difficulties with product returns, complex communication processes, or equipment failing to work properly as advertised. Additionally, a few customers experienced occasional shipping delays, extended waiting times, or reported minor package damage upon arrival.

What people talk about most

Quality

People report positive experiences with quality, highlighting that items cool quickly, maintain reliable... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising quick response times, helpful... See more

Delivery service

Consumers find delivery service to be positive, highlighting that their products arrived quickly and timely... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall this is a great freezer/cooler. It cools extremely fast and is well insulated to keep the contents cold for several hours while sitting in the vehicle while doing some sightseeing. The only th... See more

Company replied

Rated 5 out of 5 stars

Love this portable coffee maker!!! There's nothing like making your own custom cup of hot coffee on long or overnight drives!!! The coffee maker itself is fairly rugged, good compact size & with the... See more

Company replied

Rated 5 out of 5 stars

The RV fridge I purchased was an item that I had been looking at (many brands) for a couple of years. Due to their expense and reviews, I procrastinated. I finally made the decision this summer to buy... See more

Company replied

Rated 5 out of 5 stars

I made an original order and found out that it was out of stock. They instantly contacted me and gave me an option for a replacement replacement came in within two days. I was highly impressed and it... See more

Company replied



Company details

  1. Solar Energy Company
  2. also in
  3. Auto Market
  4. Boat Trailer Dealer
  5. Recreation Center

Written by the company

Founded by a group of outdoor mobile adventurers, "Bouge" the meaning of "mobile" states the outdoor spirit for BougeRV.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.4

All reviews

(3,406)

1,112 reviews in the last 12 months

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Rated 5 out of 5 stars

Refrigerator and Camp Light

We bought the extendable camp table light and one of the electric refrigerators! Both have been great products so far. We had some, what we thought were technical issues with the fridge - turns out it was operator error but customer service kept the chat open for days until we figured it out! Great response and so far great products!

August 7, 2026
Rated 5 out of 5 stars

I bought the BougeRV PC35 PRO portable…

I bought the BougeRV PC35 PRO portable air conditioner with 1.0 kW (3,500 BTU) cooling capacity + carrying case. The unit does what it’s supposed to and is now working perfectly. It’s absolutely sufficient for small campers, such as a VW bus. It could be a bit quieter, but the value for the price works for me. The customer support deserves special mention. The unit had been damaged by the delivery service. After I sent two photos, the unit was replaced free of charge without any hassle and in no time at all. Thanks again, Wenny, for your help!

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

High Expectations Exceeded

The panels are great and got me around my fear of drilling holes in the roof. 70 mph, no issues. They performed well throughout the day and in various conditions. And the free fan, a gimmick I was sure, is actually fantastic and I am really glad you gave it to me, the battery lasts forever!

September 11, 2026
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Reply from bougerv.com

Thank you so much for the amazing review! 😊 So glad the panels held strong at 70 mph and exceeded your expectations — and that the free fan turned out to be a real winner too! 🎉 Enjoy! 🙌✨

Rated 5 out of 5 stars

Great customer service

Great customer service. Had trouble with a product. Made contact with email and quickly responded and eventually replaced the item.

August 4, 2026
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Reply from bougerv.com

Thank you so much for the great review! 😊 We're so glad our team could respond quickly and get your item replaced — that's what we're here for! 🙌✨

Rated 5 out of 5 stars

Amazing customer service from BougeRV

Amazing customer service from BougeRV. I bought a portable AC from them to take home with me in Dubai. The airline did not accept it as a luggage due to refrigerant. Bouge RV willingly accepted it back and gave me a refund. I love this company for their professionalism.

August 6, 2026
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Reply from bougerv.com

Thank you so much for the wonderful review! 😊 We're so glad we could help with the return and refund — that's exactly the kind of support we aim for. Thanks for recognizing our professionalism! 🙌✨

Rated 1 out of 5 stars

i did not order this unit

i did not order this unit. you just charge it when i was checking it out. i wanted to order a frige with a battery, and got busy and you charge my credit card you had on file.

August 5, 2026
Rated 5 out of 5 stars

What a great powered cooler!

Purchased a battery powered 30 quart cooler. Shipping was very quick. Cooler/freezer Works 100% as advertised! Cools down very quickly and maintains set temp well. Very quiet , we hardly notice it inside the vehicle when on trips. Very low power draw too. This can run off your cars 12 volt outlet or a small power station. I used a Duracell power station along with a 100 watt solar panel charging the power station to run it on a weekend camping trip. At the end of our 2 day trip , my power station was still at 88% with this cooler set to 36 degrees F the entire time. Love it. Highly recommend !

August 13, 2026
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Reply from bougerv.com

Thank you so much for this amazing review! 😊 Love that it ran off your Duracell power station and 100W solar panel all weekend and still had 88% left — that's efficiency at its best! 🧊☀️ So glad it's quiet, low-draw, and working exactly as advertised. Thanks for the high recommendation! 🙌✨

Rated 5 out of 5 stars

Love my little fridge that keeps my…

Love my little fridge that keeps my drinks cold on hot days working outside.

August 13, 2026
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Reply from bougerv.com

Thank you so much for the great review! 😊 Love that your little fridge keeps your drinks cold while you're working outside in the heat — enjoy! 🥤🧊🙌✨

Rated 5 out of 5 stars

Fridge and lamp

Fridge i bought works fine. Only used it once. The lamp i bought holds up too. I bought these items for winter camping and haven't tested properly, but I'm sure they will be fine. Made very well

August 6, 2026
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Reply from bougerv.com

Thank you so much for the great review! 😊 So glad the fridge and lamp are holding up well — we're sure they'll be perfect for your winter camping adventures! 🏕️❄️ Enjoy! 🙌✨

Rated 2 out of 5 stars

Well, the product works

The product is fine. The customer service is responsive but ridiculous. Was a problem shipping. Multiple tracking numbers for 1 package. Multiple shipping companies used. Had to go and physically pick up the product. Box was moderately damaged. Used once and would not return. Sent pics and was told due to dust and a scratch. Well, there is no scratch and the dust is because it sits in a garage. The cooler is definitely boujee but can it take a beating and actual use, not in my opinion.

August 10, 2026
Rated 5 out of 5 stars
bougerv.com logo

Reply from bougerv.com

Thank you so much for the great review! 😊 We're glad the communication was great and everything was fast — enjoy! 🙌✨

Rated 5 out of 5 stars

Awesome travel companion!!!

Highest recommendation possible!!

August 11, 2026
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Reply from bougerv.com

Thank you so much for the amazing review! 😊 We're thrilled to be your awesome travel companion — highest recommendation right back at you! 🙌✨

Rated 5 out of 5 stars

So far both the fridge and diesel…

So far both the fridge and diesel heater work great!

August 11, 2026
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Reply from bougerv.com

Thank you so much for the great review! 😊 We're so glad both the fridge and diesel heater are working great — enjoy your adventures! 🔥🧊🙌✨

Rated 5 out of 5 stars

I had a problem with a battery and…

I had a problem with a battery and after trying to reset the battery and failing to make it work again, customer service has sent me a new battery out. Quick responses and help, and finally a replacement when the attempts to reset the battery failed. You cannot ask for better customer service.

August 10, 2026
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Reply from bougerv.com

Thank you so much for the wonderful review! 😊 We're so glad our team could get a replacement battery out to you quickly after the reset attempts didn't work — that's exactly what we're here for! Thanks for your kind words! 🔋🙌✨

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