Abbott Lyon Reviews 

36,643
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 11,220 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful jewellery designs, noting that the pieces are stylish, elegant, timeless, and make perfect thoughtful gifts for special occasions. People also highlight the exceptional product quality, describing the items as luxurious, finely crafted, and durable for daily wear. However, some customers also noted that the online ordering process is extremely straightforward and delivery services are consistently exceptionally quick and efficient. Consumers additionally appreciate the stunning luxury packaging presentation, along with the responsive and exceptionally helpful support team whenever assistance is required.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the beautiful design,... See more

Delivery service

Consumers express mixed feelings regarding the delivery service, with many reviewers praising super fast... See more

Customer service

People report ambiguous experiences with customer service, as many consumers praise helpful staff and quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am impressed with the customer services. Every query I have had has been answered quickly and with satisfaction. My necklace did take ages to be delivered (5 months) which seemed extortionate. A... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Absolutely gorgeous jewellery! I’m so happy with my gold initial bracelet from Abbott Lyon! The quality is beautiful, it looks so elegant and classy, and the personalised initial makes it fee... See more

Rated 5 out of 5 stars

Absolutely love my gold huggie earrings! ✨ They’re so pretty and elegant, with just the right amount of sparkle. I love how they add a little touch of luxury to any outfit, whether I’m dressing up or... See more

Rated 5 out of 5 stars

Gorgeous quality and great value! This is my all time favourite jewellery brand!! I have been buying Abbott Lyon jewellery both for myself and as gifts for years now and the quality and service is per... See more


Company details

  1. Jewelry Store
  2. also in
  3. Watch Store

Written by the company

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

37K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(36,643)

10,684 reviews in the last 12 months

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Rated 5 out of 5 stars

Love love love

Great experience, I’ve worn a necklace for almost 4 years now and It’s so special to me. The website is easy to navigate and there’s so many options and beautiful designs x

October 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent Customer Support

I recently was struggling with one of my orders with the delivery partners!! The parcel was stuck! I reached put to Abbott Lyon ‘s support team and they immediately sorted it out and the next day my order was delivered with care.

October 10, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love Abbott Lyon

I absolutely love Abbott Lyon! Their jewellery is beautifully designed, elegant and timeless, with such a gorgeous selection of pieces that are perfect for everyday wear or special occasions. I particularly love how personal and meaningful their jewellery can be, making it ideal for gifting too.

The attention to detail and beautiful designs really make the brand stand out. I would happily recommend Abbott Lyon to anyone looking for stylish, affordable luxury jewellery. Absolutely gorgeous! ⭐⭐⭐⭐⭐

October 13, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely necklace

I loved my gold necklace, beautiful and made with care. Would make a fabulous present too!

October 14, 2026
Unprompted review
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Rated 5 out of 5 stars

I absolutely adore my latest…

I absolutely adore my latest personalised necklace from Abbott Lyon. It's so gorgeous and special as Iv personalised it with my children's names. It also comes in gorgeous packaging. I highly recommend this brand to anyone who loves gorgeous jewellery!

October 14, 2026
Unprompted review
Rated 5 out of 5 stars

Wow.

Wow. I will continue to buy jewellery from Abbott Lyon. The Quality of this is amazing.

October 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Not only is delivery fast the jewellery…

Not only is delivery fast the jewellery is just amazing! I’ve always struggled to find gold jewellery that doesn’t loose colour quickly and honestly I sleep & shower in all of my Abbott Lyon jewellery and even years later it’s still in perfect condition.

October 14, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Honestly this company does not disappoint! They have a wide range of beautiful pieces, great customer service and brilliant delivery. Brought from here a few times and have always been a brilliant jewellery brand to buy from 🫶🏼

September 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Absolutely gorgeous jewellery

Absolutely gorgeous jewellery! Abbott Lyon pieces are so elegant, timeless and beautiful. The quality is amazing, and every piece feels so special. Perfect for treating yourself or as a thoughtful gift for someone you love. I love how the jewellery adds that extra little touch of sparkle to any outfit. Definitely a brand I’d recommend! 🤍✨

October 14, 2026
Unprompted review
Rated 5 out of 5 stars

Just received my first order from…

Just received my first order from Abbott lyon. I received my jewellery the next day! The packing is all beautiful and adds to the quality of the products. The earrings themselves are gorgeous. Very happy!

October 14, 2026
Unprompted review
Rated 5 out of 5 stars

Love the details

I really love all the products and the fact there is something for everyone. All the details are so delicate and beautiful

October 14, 2026
Unprompted review

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