I bought two of these red light packs and they both arrived with empty gel so I thought- but after receiving a professional email response from manager who finally took care of issue. He asked to keep... See more
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Love your smile! Improve your oral microbiome and get healthier gums and teeth in just 5 minutes a day! Made by Dentist Dr. Ratmiroff.
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I have found the support team responsive in a timely manner and very helpful. They helped me with the issue I was having with the device and when that did not work they replaced the device rapidly. They were great to work with.
I am early in the treatment process but I think the product is helping and hope for more improvement.
The customer service team and Dr Jusmine was very kind in replying to my questions, and gave good advice on managing my gums, they were kind to give me a replacement when my device broke down. The delivery was good and not delayed. Thank you Healray team. :)
I bought the HealRay system several months ago and loved the device. It stopped working after about 2 months. I contacted customer service and they were very helpful. I received a new device and sent the old one. back. I am very happy with the device and the service I received. I highly recommend the HealRay system.

Reply from HealRay
The Healray device has helped issues I experienced with my palate. Great customer support too.

Reply from HealRay
I’ve been using the Healray device for about six months, every night, for six minutes at a time. I didn’t have any major gum issues such as bleeding, but even so, I’ve noticed a clear benefit: my gums feel healthier, firmer, and more resilient.
The battery lasts for about five days, which is not a big problem, though it could certainly last longer. The gel is expensive and doesn’t last very long, and to be honest, it’s difficult for a regular user to evaluate its quality. I trust Healray’s claim that using the gel enhances the results of the device, so I’ve continued to use it.
Throughout these months, the company has always responded quickly to my questions, and I haven’t seen anything that would reflect negatively on them. In the end, they treated me well and resolved my concerns promptly.

Reply from HealRay
I ordered the Heal Ray device, and I’m very happy with it. I was experiencing burning gums, and it helped tremendously. The customer service is absolutely amazing—they respond quickly and make sure any concerns are addressed right away. I highly recommend both the device and the company!

Reply from HealRay
I have been using the gel and red light therapy for approximately 6 months and cannot tell any difference in my gums. Even after using it for that long and going to the dentist for an exam and cleaning, nothing was mentioned that my gums look better.

Reply from HealRay
I’ve been using my HealRay for a few months. I’ve noticed that my gums feel stronger and a small difference in my receding gums. My HealRay needed to be charged after every 5 times I used it and after sharing this with customer service, they are sending a replacement one. Service was quick and helpful. Thank you. The gel applicator doesn’t last very long and new ones are quite expensive. Perhaps these should be looked at for some improvement. Overall my experience has been positive and the service was great.

Reply from HealRay
I was very impressed with the customer service and quick response I got. I had messed up on my order, so I contacted them and they were very happy to fix my order.

Reply from HealRay
I reached out to customer support as I thought I had received the old version of the Heal Ray as there was no 5 minute timer on mine. They were quick to respond and arranged for a replacement to be delivered, no questions asked. Very pleased and looking forward to using the new and improved version.

Reply from HealRay
I bought the Heal Ray system system about 5 months ago but packed up today. Emailed support and within a day received a response to replace the faulty one. Awesome response time and outcome! Thank you Heal Ray!

Reply from HealRay
I just ordered this product, they have great customer service reviews with many product failure comments.Im praying for good results! It would be nice to find a company that actually provides a product that works! if so I will give glowing reviews!

Reply from HealRay
My device has been used 7 times successfully.
Now It beeps and begins flashing after about 2 seconds of use.
Made sure it is fully charged.

Reply from HealRay
I saw some improvements in my gums. I don’t have much bleeding and infections since I used Heal ray.I hope my gums returns to normal. Only the gum gel is pricey. Heal Ray should give more discounts. Not everyone can afford it.

Reply from HealRay
Excelente servicio y muy atento . lo recomiendo y los producto que compre le doy un 100.
Excellent service and very attentive. I recommend it, and the products I bought, I give them a 100.

Reply from HealRay
I just received my Heal Ray package two days ago. I have peridontal gum issues but can’t have treatment since I’m taking a blood thinner. I’m encouraged that this will hopefully slow down progression. My only issue is that the toothpaste pumper didn’t work so I contacted the company who is going to send me a new one.

Reply from HealRay
great customer service. purchased year ago.
I recently bought a different brand device to try and it doesn't compare. Healray is much better

Reply from HealRay
I purchased this after a recommendation from my dentist. I will get a progress report on my gums every 6 months & will update then

Reply from HealRay
Experienced charging issue with purchased healray device made contact with healray team they instantly organized replacement

Reply from HealRay
Very helpful and a great device. Customer service is very good.
Thank you very much 😊

Reply from HealRay
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