Astro Reviews 

254
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 242 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently appreciate the quick responses and very helpful assistance received when contacting support regarding various account questions. Consumers often mention that team members address inquiries promptly and strive to resolve everyday problems efficiently. Some reviewers were not happy with unexpected charges appearing on their credit cards shortly after trying the initial promotional offer. People also noted significant difficulties receiving promised refunds, experiencing long payment delays and complete unresponsiveness from customer service agents. Many reviewers additionally described finding it quite challenging to stop recurring payments once active on the platform.

What people talk about most

Refund

Reviewers mention ambiguous feedback about refund experiences, as many customers report receiving quick and... See more

Response time

Customers consistently note ambiguous experiences with response time, as many reviewers highlight quick and... See more

Customer service

Consumers experience mixed feelings regarding customer service, as many reviewers praise quick response... See more

Price

Users describe negative interactions with pricing, noting they encountered a low trial cost followed by... See more

Reviews shaping this summary

Rated 3 out of 5 stars

It was a fun thing to try out and I can obviously not say if it works or not but we will have to see. But either way it was fun to try out. One thing that can be better is to separate the subscription... See more

Rated 3 out of 5 stars

Well they are quick to respond and resolve issues but I'm still waiting for the sketch which should have been done already 😕. Emily-Anne Cubiss 02 August 1998

Rated 3 out of 5 stars

They automatically charged me for several things I didn't sign up for, but when I questioned it, they very quickly responded to give me a refund.

Rated 3 out of 5 stars

It takes a while to refund my money from when I cancelled my subscription, the platform was okay but the major issue is to refund my money takes so long


Company details

  1. Dating Service

Written by the company

Astro is here to make self-discovery feel a little more personal, meaningful, and magical. ✨ We create personalized experiences that help you explore love, relationships, compatibility, and the patterns that make you uniquely you. Whether you came to us curious about your releationships, looking for clarity in love, or simply wanting to understand yourself a little better, we hope Astro gives you something that feels personal and worth reflecting on. We're grateful to have you as part of the Astro community and are always working to make your experience better.


Contact info

3.4

Average

TrustScore 3.5 out of 5

254 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(254)

252 reviews in the last 12 months

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Rated 1 out of 5 stars

I authorized a 1.00 transaction

I authorized a 1.00 transaction, 3 days later the took $72.00 from my account, promised a refund and never delivered then 3 weeks later they took another $72.00 out of my account unauthorized and promised another refund. They also didn't deliver on that promise. I am now out $140.

September 2, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM WARNING: Hidden charges and refused refund!

SCAM WARNING: Hidden charges and refused refund!

Do not trust this platform. This is a total scam that traps you with hidden fees and refuses to give your money back.
I originally signed up for a service that was explicitly advertised as a simple $1 USD payment. However, the second I accepted, they did not hesitate to instantly debit my account multiple times without my permission, stealing a total of $81.86 USD!
I immediately requested a full refund on September 27, which is now 18 days ago. Initially, they promised it would take 5 to 9 business days.
When the deadline passed and I contacted them, they came up with a ridiculous excuse claiming my account needed a "manual check" just to delay the process. Since then, it has been total silence.
It is absolutely disgraceful that I have to beg to get back money that was taken from me through deceptive and unauthorized transactions.
Avoid Astro at all costs. They are unauthorized charges disguised as a $1 trial. I demand my full refund immediately, or I will let my bank handle this fraud and force a chargeback.

September 27, 2026
Unprompted review
Rated 1 out of 5 stars

The worst experience I've ever had

The worst experience I've ever had. They took the money from my credit card without providing anything. I've written to them several times asking for a refund or to got what I paid for, but they never gave me a real answer and my personal page is still empty of any reports I requested and paid for! They don't respond directly, they have robotic emails that postpone you like "wait a bit longer, we are providing your refund". It's a scam! Absolutely refrain! It's been month I tried to ask for a refund! I have all the proof. And if the amount was more higher, I would have turned to a lawyer. Their scam is to take small amounts, so you cannot protest much! Save you money and absolute avoid them!

August 31, 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

SCAMMERS! THEY PROMISED TO RETURN MY 3K+ PHP IN 7 BUSINESS DAYS. IT'S THE 7TH DAY, THEY DIDN'T RETURN IT, TRIED COMPLAINING ONLY USES AUTOMATED RESPONSES. THEIR PHONE NUMBERS CAN'T BE CALLED. DO NOT BUY THEIR SERVICES!!! TOTAL SCAM! I NEVER AGREED TO THE SUBSCRIPTION AND IT WAS STATED ON THEIR WEBSITE THAT THEY'RE REFUNDING IT WITHIN 24 HOURS - IT'S A LIE!!! SCAM WEBSITE - TRYASTRO.ORG

October 13, 2026
Unprompted review
Rated 1 out of 5 stars

Long stretch of online-only talk followed by restrictions and billing problems

The pattern became clear quickly: nearly every conversation remained online for weeks with almost no interest in meeting face to face. After I paid for an extended plan the account ran into restrictions, and a couple of the women I had spoken with had already asked for money. Attempts to resolve the issues or stop further charges brought only delayed and incomplete replies.

I eventually tried UAbride.xyz and noticed a clear difference — women who agreed to dates instead of staying in endless chat.

All of that belonged to Astro. If you are still considering it, walk away.

October 12, 2026
Unprompted review
Rated 1 out of 5 stars

This Site is a Scam.

I thought it was a good idea to buy a $1 drawing and so far i didn't get it. When I tried to enter in my account, It says Account not found so i tried Customer Support But it seems like the email responding back to me was a bot saying they will get back to me shortly. Then i got charged $50 for something i didn't order. Good thing my bank blocked it. I tried to order a refund and that is taking forever too with no response back.

October 6, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

I wanted to try a reading which costs approximately 4 euros. There was a timer showing it will be ready in 48 hrs or so.....of course it was never delivered. Moreover they are charging me for some 50$ subscriptions that I never ordered. It's a scam

October 9, 2026
Unprompted review
Rated 1 out of 5 stars

Unauthorized charge of RM 200

I noticed an unauthorized transaction of RM 200 taken from my bank account today. I have reached out to support regarding this issue. I am leaving this constructive feedback in hopes that customer service will contact me immediately to process my refund and resolve this billing error.

October 8, 2026
Unprompted review

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