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Trustpilot Reviews 

556,719
•
TrustScore 4.5 out of 5

4.4

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While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 111,716 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the platform is smooth and straightforward, making it very easy to research companies and navigate the site. People also appreciate the friendly staff and the reliable service provided, creating a comfortable and pleasant environment. However, some reviewers were not happy with customer support, noting that their valuable feedback or posts were rejected or left unpublished. Consumers experienced difficulties getting a helpful response from customer service when trying to resolve these unexpected issues and inquiries. Others mentioned that automated replies made it hard to get proper technical assistance or verification for genuine submissions.

What people talk about most

User experience

Customers had positive experiences with user experience, reporting that everything works well, the platform... See more

Website

Consumers find website to be ambiguous because while many reviewers praise the platform as a great and useful... See more

Service

Customers consistently note positive experiences with service, describing the process as smooth, fast, and... See more

Staff

Clients share satisfaction on staff, noting that the team is very friendly, welcoming, and knowledgeable.... See more

Customer service

People report ambiguous experiences with customer service, as some reviewers feel entirely supported while... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Trustpilot to navigate my peptide journey this year. I am now, specifically, looking for a company’s Trustpilot reviews or I move on if they do not have them. This is a wonderful... See more

Rated 5 out of 5 stars

Honestly, my experience has been really good so far. Everything has been smooth and straightforward, and I appreciate how easy it is to use the service. It’s always nice to come across a platform that... See more

Rated 5 out of 5 stars

The staff were very friendly and welcoming, and I felt very comfortable throughout my visit. At the end, the salesperson also gave me some useful tips and helpful information, and said goodbye in a ve... See more

Rated 5 out of 5 stars

Trustpilot is a platform with reviews about many companies, even the smallest ones, that advertise on Internet. I found the reviews of other users to be of help in at least two cases, where I was not... See more

Company details

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  3. Media Company

Written by the company

Trustpilot is the world's largest open customer feedback platform, where people share their experiences and businesses respond in public. Home to more than 400 million reviews, Trustpilot helps people make more informed decisions, while giving businesses the insights and tools to build trust, grow and improve. Headquartered in Copenhagen, it operates globally with offices across the UK, Europe, North America and Australia.

Contact info

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4.4

Excellent

TrustScore 4.5 out of 5

557K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(556,719)

142,657 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Deceptive and under handed company uses descriptive tactics…

This company uses descriptive tactics to create an account using your completion of a survey. They send an unsolicited email to you and provide no obvious capacity to unsubscribe. They use AI scripted responses when you seek contact for so called support. I have complained strongly to the company I reviews. I will reporting this underhanded strategy and advising every person I can to avoid them and especially TRUSTPILOT!

October 14, 2026
Rated 5 out of 5 stars

This site is one of the most helpful…

This site is one of the most helpful I've came across online. You get information that can help you in making the right choice that's is great with all the scams online. I thank you you've saved me money with your reviews on businesses

October 14, 2026
Rated 5 out of 5 stars

East as..

Easy to search for company.
Looks good do far.
Would like to see any company reply.
Will the company get a copy of the review?

October 14, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

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Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

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