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TRACT Optics Reviews 

3,109
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 704 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, noting that the glass optics provide crystal-clear views, excellent durability, and performance well beyond their price point. Buyers also note the prompt and personalized customer support, explaining how helpful and accessible the team is when answering questions and guiding product selections. Many people consistently express strong brand loyalty and a genuine eagerness to purchase additional optics in the future. Some reviewers were not happy with minor cosmetic blemishes on the exterior finish or occasional hardware component problems such as loose or stripping screws.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the exceptional optical quality,... See more

Customer service

People report positive experiences with customer service, consistently praising the team for incredibly fast... See more

Staff

Users describe positive interactions with staff, frequently highlighting the exceptional and prompt... See more

Service

Consumers find service to be positive, highlighting prompt communication, instant information, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chose an MRAD hunting scope to synch up with my long-range TRACT MRAD. The quality of glass and smooth controls are top tier (and I've owned some expensive glass). The Eagleman reticle and turret is c... See more

Company replied

Rated 5 out of 5 stars

I just placed my second order for a TRACT riflescope. I love my first one, and now I'm looking for a lighter 1" model for a new backpacking rifle I'm building. The TRACT website is thorough with all... See more

Company replied

Rated 5 out of 5 stars

Your scopes are awesome! Your website is easy to sort through and determine the best scope for a particular rifle. My only request is that when adding accessories the website does not stay on the list... See more

Company replied

Rated 5 out of 5 stars

Very pleased with my experience with Tract! The product quality seems to be fantastic. It looks very well made and performs well beyond its price point in my opinion. Customer support and communicati... See more

Company replied


Company details

  1. Hunting Store
  2. also in
  3. Outdoor Sports Store
  4. Shooting Range

About TRACT Optics

Written by the company

TRACT Optics is doing things differently. Period. As an optics company that has been producing high-performance Binoculars, Rifle Scopes, and Spotting Scopes for the past 10 years, we have created a business model that makes your experience our top priority. Our direct-to-consumer model cuts out the middleman providing you a higher quality product value! The founders of TRACT Optics, Jon Allen and Jon LaCorte set out to build the finest line of hunting and shooting optics without making any sacrifices or letting any barriers get in their way.

LEARN MORE ABOUT US

The result is a complete line of superior optics with specifications and features found in products costing hundreds of dollars more. Plus, the TRACT Trust Assurance guarantees the functionality of the product for the duration of its lifetime whether you are the original owner or not. We believe the customer’s experience is our responsibility. “I am sure there are people who think we are crazy for trying to start our own high-end optics company in the already saturated optics market,” said Co-Founder Jon LaCorte, “But this is a different kind of Company with a different way of doing business and in many ways, we think it’s the future of product purchases.”

SHOP BINOCULARS
SHOP RIFLE SCOPES
SHOP SPOTTING SCOPES

TRACT’s comprehensive, educational website will serve as a resource for the optics community through blogs, videos and social media platforms like Facebook and Instagram. Visit Tract Optics or give us a call at 631-662-7354 to learn more!

TRACT Trust Assurance Warranty

A Matter of Trust

A Matter of Trust
The TRACT Trust Assurance was created for you to be able to trust in the products you are buying. We believe in our optical designers, engineers and suppliers so strongly that we warranty our products against defects in materials and workmanship for a lifetime, without any unnecessary paperwork or mumbo jumbo mess.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(3,109)

683 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Product

First, the Toric is a great product. As a student of James Eagleman’s, I appreciate Tract running his system in the rangefinder. Second, the glass is amazing and compares with high-end binos for a fraction of the cost. Third, their customer support is remarkable. If you have questions, one of the owners follows up. I lost a lens cover, and they got a new one shipped right out to me. Customer service like this doesn’t exist anymore. Great job, guys!!!

October 13, 2026
TRACT Optics logo

Reply from TRACT Optics

Ron - Thank you for taking the time to let others know about the performance level of our TORIC 10x42 Eagle Ballistics LRF Bino. Your insight goes a long way in helping others make the right choice. Thanks again, jon

Rated 5 out of 5 stars

Always a pleasure

I called today to order a custom turret and as always, I had a great experience. One of the only places out there that you call, and they answer. At Tract, FFP doesn’t only stand for First Focal Plane, it also stands for Fast, Friendly and Phenomenal customer service!

October 13, 2026
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Reply from TRACT Optics

Matt - Glad we could get your custom turret ordered and love the new meaning of FFP! All the best, jon

Rated 5 out of 5 stars

Live chat help…

Live chat on a random Friday night helped me purchase the proper item.

October 10, 2026
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Reply from TRACT Optics

Doug - Glad we could be of help and appreciate the support, jon

Rated 5 out of 5 stars

Jon always answers or call back within…

Jon always answers or call back within min. This my 4th eagleman scope from tract. Love their products and they have the best customer service of anyone I've ever dealt with

.Great people Great products.

October 9, 2026
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Reply from TRACT Optics

John - Thank you for the ongoing support and we truly appreciate your kind words. All the best, jon

Rated 5 out of 5 stars

The best customer service in the business!

As always, the owner, Jon, picked up my call and gave me a great deal on a new scope!
I can’t wait to get out in the woods!

October 9, 2026
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Reply from TRACT Optics

Doug - Your continued support is greatly appreciated and always glad to help when we can. Take care, jon

Rated 5 out of 5 stars

Your scopes are awesome

Your scopes are awesome! Your website is easy to sort through and determine the best scope for a particular rifle. My only request is that when adding accessories the website does not stay on the list of compatible items for the Scope selected.

October 8, 2026
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Reply from TRACT Optics

John - Thank you for the website feedback on the related accessories...something for us to work on in the future. All the best, jon

Rated 5 out of 5 stars

easy and responsive-now I will see how…

easy and responsive-now I will see how the scope stacks up against other premium brands that I own

October 5, 2026
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Reply from TRACT Optics

William - Glad we were able to be of help and look forward to hearing back from on the performance our our optics. All the best, jon

Rated 5 out of 5 stars

Fast &Easy

Fast, easy, and quality products!!

September 14, 2026
TRACT Optics logo

Reply from TRACT Optics

Kevin - Thank you for the feedback and we appreciate the 5-star rating. Take care, jon

Rated 5 out of 5 stars

30mm 2.5-15x44 MRAD Eagleman - Impressed

Chose an MRAD hunting scope to synch up with my long-range TRACT MRAD. The quality of glass and smooth controls are top tier (and I've owned some expensive glass). The Eagleman reticle and turret is clean and helpful and I like the collaboration with James Eagleman (good YouTube content and his ballistics app is quite good as well). I ordered the wrong rings with this purchase and the return was fast and trouble-free. Jon & Jon are the real deal.

September 15, 2026
TRACT Optics logo

Reply from TRACT Optics

MtnBiker - Thank you for taking the time to let others know about your overall TRACT experience and appreciate all the good feedback on the Eagleman Scope. Glad we could be of help, jon

Rated 5 out of 5 stars

John is amazing!!

John is amazing!!! I got home late from school and called to ask a question (left a message) and John called to help me (after hours)!!! EXCELLENT customer service!!!!! Thank you again John for all your help!! Very very much appreciated!!!

October 4, 2026
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Reply from TRACT Optics

Gary & Wendy - Glad we could be of help and appreciate your kind words. Take care, jon

Rated 1 out of 5 stars

Never received it.

Never received it.

September 13, 2026
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Reply from TRACT Optics

Todd - We apologize for the backorder as we are awaiting the shipment from Warne for your rail.

Rated 5 out of 5 stars

Clearest

Clearest. Crisp glass I’ve ever looked through. Durable to withstand the recoil of a 45 smokeless muzzleloader and holds dead Accury. No questions ask life time warranty.

October 5, 2026
TRACT Optics logo

Reply from TRACT Optics

David - Thank you for taking the time to let others know about the optical and mechanical performance our TORIC rifle scopes. All the best, jon

Rated 5 out of 5 stars

Great product

Great product

September 14, 2026
TRACT Optics logo

Reply from TRACT Optics

Ryan - Thank you for the feedback and we look forward to serving you for many years to come, jon

Rated 5 out of 5 stars

Great Rimfire Scope

Great product, Easy checkout, Fast shipping, the only thing that would make the scope better is to have an illuminated red dot.

September 28, 2026
TRACT Optics logo

Reply from TRACT Optics

Mitchell - Thank you for taking the time to let others know about your overall TRACT experience and we appreciate your product feedback. All the best, jon

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