theflowershop.ae Reviews 

11,487
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 182 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning floral arrangements and delicious cakes, mentioning that the products consistently arrive fresh, beautifully presented, and matching the online pictures. Consumers also highlight the exceptional service, noting that online ordering is quick and simple while the support teams remain polite and helpful throughout. However, some customers also noted occasional delivery delays caused by high order volumes or external weather conditions preventing access. A few people felt that certain items did not fully meet their personal expectations regarding size or appearance compared to the website representation.

What people talk about most

Product

Customers had positive experiences with product, expressing great satisfaction with the fresh and beautiful... See more

Delivery service

Reviewers mention positive feedback about delivery service, expressing general satisfaction with punctual... See more

Quality

Reviewers highlight positive aspects of quality, expressing deep appreciation for the delicious cakes and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using theflowershop for over a decade, and they never disappoint! Their service is always reliable, and the quality of their arrangements is consistently beautiful. Great value for money and... See more

Company replied

Rated 5 out of 5 stars

Everything went so well with our purchase from your company . As the sender ( from a different country ) we were very pleased and our daughter who received the BEAUTIFUL roses loved them . The flowe... See more

Company replied

Rated 5 out of 5 stars

Absolutely highly recommended. From customer service to delivery service are great. First time to order from their online store and Im happy for what I experienced. They have lots of flower arrangemen... See more

Company replied

Rated 5 out of 5 stars

The great follow up by the guys who handled the order and the delivery. They kept updating me about my delivery thru whatsapp. Even after delivery i requested a digital receipt, which i got immediatel... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(11,487)

164 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delicious cakes and gorgeous flowers!

My daughter in Dubai was delighted with her Standard Elegant Delight bundle of a gorgeous bunch of pink flowers and a delicious pink iced, chocolate cake. The online ordering was so easy with many lovely choices and it was delivered within the time frame too. I was also very impressed when I got a phone call to confirm my choice of cake flavour. I live in Australia. Will certainly use this vendor again. Thank you!

October 1, 2026
Rated 5 out of 5 stars

quality products

quality products, prompt and efficient service

September 9, 2026
theflowershop.ae logo

Reply from theflowershop.ae

Thank you for your wonderful feedback! We’re delighted to hear that you were happy with the quality of our products and found our service prompt and efficient. Your appreciation means a lot to us, and we look forward to serving you again! 😊

Rated 5 out of 5 stars

Delivery service slways the best and…

Delivery service slways the best and the time mentioned normally but before the time it deliver.
Cake is always delicious and the decoration of the flowers bouquet always beyond expectation.

GREAT WORK

August 30, 2026
theflowershop.ae logo

Reply from theflowershop.ae

Thank you so much for your lovely feedback! 🌸 We’re thrilled to hear that our delivery service consistently meets your expectations and that your orders often arrive even earlier than promised. It’s wonderful to know that you enjoy our delicious cakes and that our flower bouquet decorations continue to exceed your expectations. 💐🍰

Your kind words truly mean a lot to our team. We look forward to making your future celebrations just as special! ❤️

Rated 5 out of 5 stars

Excellentj SXervice

The bouquet arrived when promised and frankly looked exactly the same as the photographic image. It was beautiful and certainly landed very well with my wife for our anniversary! The blooms lasted for more than 1 week and several are still in play some 9-days later. I will use this service again and I highly recommend it for anyone but in particular people like me that remember important things only at the last minute!!

September 4, 2026
theflowershop.ae logo

Reply from theflowershop.ae

Thank you so much for your wonderful review! We’re delighted to hear that the bouquet arrived on time, looked just as beautiful as pictured, and made your anniversary extra special. It’s fantastic to know that the blooms lasted so well, too!

We truly appreciate your recommendation and are especially happy to be your go-to service for those last-minute important occasions. 😊 We look forward to helping you celebrate many more special moments in the future!

Rated 5 out of 5 stars

Placing an order with Flowershop is…

Placing an order with Flowershop is always an amazing experience. Highly reliable, with such amazing products to choose from. Never disappoints me.

August 29, 2026
theflowershop.ae logo

Reply from theflowershop.ae

Thank you for the appreciation and the feedback shared. We will make sure to continue this experience for you.

Rated 5 out of 5 stars

Quick and easy

September 1, 2026
theflowershop.ae logo

Reply from theflowershop.ae

Thank you for the feedback. We appreciate your business with us.

Rated 5 out of 5 stars

Great service and beautiful flowers

Great service and beautiful flowers

August 17, 2026
theflowershop.ae logo

Reply from theflowershop.ae

Thank you so much for your lovely review! 💐 We’re thrilled to hear that you loved the flowers we sent. It means the world to us to know they brought a little extra beauty and happiness to your day. We look forward to creating something beautiful for you again! 🌸✨

Rated 5 out of 5 stars

Great service amazing flowers and cake

Great service amazing flowers and cake

August 15, 2026
theflowershop.ae logo

Reply from theflowershop.ae

Thank you so much for your wonderful review! 🎂✨ We’re delighted to hear that you loved the cake and the flowers! It was a pleasure being part of your special celebration, and we’re so happy we could make the occasion a little sweeter. We look forward to creating more delicious moments for you! ❤️

Rated 5 out of 5 stars

The order was on time and brought a…

The order was on time and brought a smile to the face of the recipient

August 14, 2026
theflowershop.ae logo

Reply from theflowershop.ae

Thank you so much for your lovely review! 💐 We’re delighted to hear that your order arrived on time and, most importantly, brought a smile to the recipient’s face. It’s always our pleasure to help make special moments even more memorable. Thank you for choosing us! ❤️

Rated 5 out of 5 stars

The best Flowershop in UAE

I had an excellent experience with Flowershop.ae! Their service was outstanding—friendly, responsive, and very professional from start to finish. The flowers were fresh, beautifully arranged, and delivered on time.
What impressed me the most was their pricing. The quality of the flowers and service you receive is definitely worth the price. If you're looking for a reliable online flower shop with great value for money, I highly recommend Flowershop.ae. I will definitely order from them again!

July 4, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look