The website said 140 but when I clicked it said 160. In both cases it was before taxes and fees. And it said my membership did not apply in this region. What the heck does that mean?!?
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The best thing about the whole experience was the booking process, fast, easy to use.
I was skeptical at first because the prices I was seeing on Super were so much better than anywhere else. After using it for the first time, I even called the hotel directly to make sure they had my r... See more
Booking was quite easy. Your website is easy to read and easy to choose options. The re were fewer options than other sites but your pricing over-rode bedroom options. Thanks for enabling us to enjo... See more
Company details
Written by the company
Super.com is the all-in-one app that puts more money in your pocket! Save big on hotels, earn cash back on purchases, boost your credit score, access a cash advance, and even earn money playing games. Super+ members unlock even greater savings and earnings. Visit super.com and make every day Super!
Contact info
United States
- super.com
4.3
Excellent
67K reviews
Asks customers to review
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THIS COMPANY IS THE ABSOLUTE WORST TO…
THIS COMPANY IS THE ABSOLUTE WORST TO BOOK YOUR RESERVATIONS IN HOTEL STAYS THROUGH.! THEIR THIEVES, LIARS AND SNAKES AND THEY DON'T CARE ABOUT YOU. ALL THEY CARE ABOUT IS GETTING THEIR MONEY. AND AS LONG AS THEY GOT THEIR MONEY, THEY DON'T CARE WHETHER YOU'RE GETTING WHAT YOU'RE PAID FOR OR NOT, OR WHAT YOU THINK YOU'RE PAYING FOR. DON'T WASTE YOUR MONEY WITH THESE PEOPLE. I SUGGEST THAT YOU GO ANYWHERE AND EVERYWHERE ELSE OTHER THAN HERE.
October 14, 2026
Unprompted review
Crowne Plaza Hotel Rip Off
Dear Super.com Customer Support,
Your email asks whether I had a fantastic stay at the Crowne Plaza Frankfurt Congress Hotel by IHG. Unfortunately, I could not stay there because the hotel was completely closed for business.
On October 6, 2026, I arrived in Frankfurt and took a taxi to the hotel booked through Super.com, only to discover that it was closed. I subsequently emailed Super.com to report the problem and request assistance. As of today, October 14, I have received neither a response nor a refund. I have checked my inbox, spam folder, and trash folder.
This directly concerns my booking experience with Super.com: you accepted payment for accommodation that was unavailable when I arrived.
Your email states that “Part of great service is making things right.” Please make this right by issuing a full refund of the amount I paid for this reservation to my original payment method.
Please provide:
Confirmation that you have received this complaint.
An explanation of why my earlier email has gone unanswered.
Written confirmation of the refund amount and the date I can expect to receive it.
Please respond within five business days. If another department must handle this matter, please forward my complaint to that department and provide a case reference number.
October 6, 2026
Great deals thank you!
October 14, 2026
A pretty easy process to book
October 14, 2026
Unprompted review
My reservation was canceled by the time…
My reservation was canceled by the time I got there because of overbooking. I just want my refund
October 14, 2026
Nice area
Very nice room. Great view of walking trail. nice landscaping. But breakfast wasn't free.
October 14, 2026
A great choice of hotel
A great choice of hotel, short walk from international arrivals. Perfectly functional hotel room with a BRILLIANT breakfast buffet.
Definitely would use again
September 27, 2026
Absolute scammers
Absolute scammers. I used Super.com once in January 2026 to book one hotel room. Months later, I noticed they have been hitting my credit card with recurring monthly fees ever since. I never signed up for a subscription or authorized recurring payments. I’ve had to call my credit card company to block future payments and file a fraud dispute. Avoid this site at all costs!
October 14, 2026
Unprompted review
Spectacular bookings everytime
Very simple, easy, and reliable. Can’t go wrong with the best discounts as well!
October 14, 2026
Had to pay twice to get into my hotel... scammy
When I got to the hotel they said my booking had been deleted and that they had no contact information for me to resolve this ahead of time. I provided all this information to Super ahead of time. Super advertised this hotel as 24 hour check-in. In order to get into a room I had to make a whole new booking. I had paid for the extra insurance on the first booking so I figured I could file a claim to get a refund there, but so far my claims have been denied. I'm out a whole weekend, several nights worth of booking I had to pay twice for with seemingly no recourse.
October 9, 2026
It was the best deal per night
It was the best deal per night, every hotel we booked had no issues with checking in.
October 14, 2026
I would have liked the Internet to have…
I would have liked the Internet to have worked from the first day in such a short stay the comfortable facilities and I would put things said buffet at breakfast
October 14, 2026
I was looking for a cheap room…
I was looking for a cheap room for an overnight stay next to my destination Super delivered and made it easy. Thanks !
October 14, 2026
I cant believe the deal I got
I cant believe the deal I got! I canceled my rez with the hotel website and rebooked at Super at same hotel and saved about $250! Booked on 2OCT for 10-12OCT at a Westin Hotel.
October 2, 2026
Booked a room with Hilton
Booked a room with Hilton, no issues, everything was as stated on Super.com
October 14, 2026
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