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Southern Explorations Reviews 

911
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional staff, noting that local guides and drivers are extremely knowledgeable, professional, and friendly, making every excursion feel safe, engaging, and deeply enriching for travelers of all ages. Travelers also emphasize the seamless organization of custom itineraries, ensuring that all logistical details, transfers, and accommodations run smoothly from start to finish without any unexpected stress or disruption during the journey. People truly appreciate the personalized approach, stating that travel agents listen carefully to their unique preferences to craft unforgettable vacation experiences that exceed all expectations.

What people talk about most

Staff

Consumers find staff to be exceptionally knowledgeable, professional, and genuinely warm throughout their... See more

Service

Clients share satisfaction on service, noting that experts provide wonderful planning and organize... See more

Holidays

Customers consistently note positive experiences with holidays, highlighting well-planned itineraries and... See more

User experience

Consumers express great satisfaction, describing their journeys as seamless and unforgettable adventures... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with everyone at Southern Explorations was a complete joy. Our questions and concerns of which there were many, were handled with patience and care, and in such a timely manner as to almost ma... See more

Company replied

Rated 5 out of 5 stars

Found these guys on the internet and took a chance. They made good recommendations to match our interests, arranged very professional and knowledgeable local guides, and ran several scenarios to help... See more

Company replied

Rated 5 out of 5 stars

Working with Southern Explorations and their in country partners was great. Two weeks with 12 different legs of our journey as planned and executed perfectly. All the logistics, drivers, hotels, ent... See more

Company replied

Rated 5 out of 5 stars

We would definitely recommend Southern Explorations. The planning of the trip was very easy. Jonathan was quick to respond to our questions and concerns. He made recommendations and provided advice. O... See more

Company replied


Company details

  1. Tour Operator
  2. also in
  3. Cultural Tours Provider
  4. Travel Agency

About Southern Explorations

Written by the company

Southern Explorations

No one knows Latin America like Southern Explorations. We’ve spent much of our lives exploring, guiding, studying and experiencing the destinations we offer. We know the places, the people, the cultures, the food, the music, the secret spots and the most sought after experiences. Our decades of experience allows us to help give you the flexibility to build and customize your ideal Latin America travel itinerary, or choose to select from our finely crafted group adventures and cruises guaranteed to meet our award-winning standards.

What Is The Southern Explorations Difference?

Superior Quality

Our collection of multiday trips and adventure cruises are handpicked for their superior quality. Our team keeps a finger on the Latin American travel pulse to ensure we consistently meet the elevated standards that earned us the honor of being named one of National Geographic's Best Adventure Companies on Earth.

Unbeatable Expertise

Our Latin America roots run deep. We’ve spent years cultivating relationships with the best local guides, drivers, accommodation providers, boat captains and catamaran crews. Every member of our team travels throughout Latin America annually in order to certify the experiences and activities we offer maintain the highest level of quality.

Explore Latin America Your Way

We offer two flexible ways to travel. Join one of our group adventures and cruises, or choose a private departure just for you and your family or friends. If you can’t find the perfect trip, then simply speak to one of our travel specialists who will help build a tailor-made experience based on your interests and schedule.

Accomplished Guides

Our team of knowledgeable and congenial guides, with priceless insights into the true nature of their homelands, add immeasurably to the enjoyment of your trip. We hire local guides who are licensed and/or certified in accordance with local government regulations. All are fluent in English and Spanish, and many also speak the indigenous language of the region.

Unparalleled Support

Safety is always our top priority. We take great pride in our impeccable safety record and our emergency action plan. While travelling, you’ll be given an emergency line that can reach us 24/7. Additionally, our guides are connected to outside services 24 hours a day, in some locations by satellite phone, to provide assistance if necessary.

Exceptional Accommodations

If we offer a hotel, lodge, hacienda, refugio or cruise then it means our team has visited and inspected it to ensure it meets our rigorous standards for location, service, safety, sustainability, cleanliness and comfort. You can also choose from our amazing selection of three- to five-star accommodations to further customize your trip to meet your specific needs.

Our Commitment To Sustainability

We provide support to leading organizations dedicated to the conservation of the ecosystems in which we operate.

We believe sustainability also applies to economic and social well-being, in addition to natural environments, we ensure our tours directly benefit the people who live in the places we travel. We employ local guides, porters and logistical members of our staff, patronize locally owned and operated hotels, lodges and restaurants, and support local non-profits and community organizations.

We recognize that tourism is a large generator of carbon emissions so we offer each traveler the opportunity to offset the carbon produced on their trip.


Contact info

4.9

Excellent

TrustScore 5 out of 5

911 reviews

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4.9

All reviews

(911)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

We have used these guys to travel to…

We have used these guys to travel to Antarctica and also Peru and Ecuador. They’ve always done an amazing job for us! Our trip to the Galapagos was wonderful on the Elite and they even gave us a canvas map with our names and the date and the route that we took, which we love! They handle everything except for your plane trip there and we’ve never had anything but a seamless connection. We did have a trip planned to hike the Inca Trail, but it got washed out and we were only able to do the last leg. Our Guide took us on several different hikes and we still had a wonderful and amazing time! We highly recommend this company! johnathan and Melissa are wonderful!

October 1, 2026
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Reply from Southern Explorations

Thank you for your kind words and for trusting Southern Explorations with your travels to Antarctica, Peru, and Ecuador. We're delighted to hear you enjoyed the Galapagos cruise on the Elite and that the commemorative map is a special keepsake. While we're sorry the Inca Trail was impacted by weather, we're glad our team was able to adjust the itinerary. It has been a pleasure assisting you again Rita, and we truly appreciate your recommendation. We look forward to helping you again soon with another adventure.

Rated 5 out of 5 stars

An experience of a life time

An experience of a life time. Thank you for such a well planned trip. Definitely first class vacation.

October 2, 2026
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Reply from Southern Explorations

It was a pleasure helping plan your adventure, and we truly appreciate your trust in Southern Explorations.

Rated 5 out of 5 stars

Everything went off without a hitch

Everything went off without a hitch. Everyone was there to greet us as expected
and all guides were personable and professional. The Amazon was amazing and we had so many different experiences. We will definitely use southern explorations again

September 24, 2026
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Reply from Southern Explorations

Thank you so much for the five star review and we're so glad you had a great experience in the Amazon. We look forward to assisting with your next adventure.

Rated 5 out of 5 stars

Our entire trip was top notch from…

Our entire trip was top notch from start to finish, thanks to Southern Explorations! Fantastic communication, everything is clearly communicated in a timely manner, response times are excellent! Marisa is excellent and took care of everything for us! Love this company and would not hesitate to use them again!

May 20, 2026
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Reply from Southern Explorations

We really appreciate the amazing feedback and that it was seamless trip. Please reach out when you're ready to travel to South America again. Thanks again.

Rated 5 out of 5 stars

Awesome Experience

From planning through execution, the whole experience with Souther Explorations was 5*. Look forward to working with them again,

May 12, 2026
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Reply from Southern Explorations

Thank you for your kind words! We’re so glad the entire experience exceeded expectations and look forward to helping plan your next adventure.

Rated 5 out of 5 stars

Excellent time in Ecuador on Multisport Adventure

Just returned from an amazing trip to Ecuador with 3 other friends. Hiking, biking, rafting and horseback riding provided a wonderful way to see Ecuador, including the highlands, cloud forest and rain forest. Hiking from 15,000 to 16,000 ft in elevation on Cotopaxi was challenging and quite rewarding. Biking was great fun and gave us a sense of true accomplishment. Rafting in Class III rapids was exciting and the guide, Miller, was highly skilled.
The tour was well curated with interesting and comfortable places to stay. The guide, Rafael, and driver, Victor, were good company and insightful leaders.
I strongly recommend Southern Explorations. Kaitlyn, was responsive to questions and helpful. Thank you for a very successful vacation!

June 18, 2026
Unprompted review
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Reply from Southern Explorations

Thank you for sharing your experience! We’re so glad your group enjoyed such an active and rewarding journey through Ecuador. We’ll be sure to pass along your kind words to Kaitlyn, Rafael, Victor, and Miller. We truly appreciate your recommendation and are happy to have helped make the trip such a success.

Rated 5 out of 5 stars

Our 3rd trip with Southern Explorations…

Our 3rd trip with Southern Explorations was to Lima, Machu Picchu and Cusco. They are wonderful to work with providing expert planning in conjunction with our thoughts/desires for the trip. Accommodations were beautiful. We had the same guide and driver for the several days of our Machu Picchu-Cusco portion. Jose was not only a wealth of history knowledge but also an expert hiker…and fun to spend time with. While fit I had some difficulty with altitude and he was not only kind but tailored our last hike to be beautiful but not as much elevation gain. Our driver was so good navigating the terrain, one lane roads and train station traffic. We always felt safe!

May 9, 2026
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Reply from Southern Explorations

Thank you for traveling with us for a third time! We’re so glad the itinerary, accommodations, and expert care from José and your driver made your Peru journey both memorable and comfortable. We truly appreciate your continued trust and look forward to helping plan your next adventure.

Rated 5 out of 5 stars

Southern Exporations is a great travel agency for South America

Southern Exploration organized an outstanding 2 week trip to Ecuador and Peru - one week in the Galapagos with our children and grandchildren, then another week in the highlands of Peru for my husband and me. All the services were top notch. The staff of the Alya (our Galapagos ship) was fantastic. They were so accommodating of our multi-generational family, and were kind and accommodating in every respect. Guides and drivers in both countries were excellent, transfers ran smoothly and on time, and our hotel accommodations in Peru were fabulous nature reserves/lodges. Finally, I want to shout out our guides in Peru: In addition to being an incredibly good guide, Jose Ugarte is a very special person, and getting to know him was a highlight of our experience. On our last day, in Lima before a late evening flight, we really appreciated our guide Mariela for her flexibility, professionalism and extensive knowledge. I highly recommend Southern Explorations for their care and expertise in organizing a wonderful adventure for us.

April 13, 2026
Unprompted review
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Reply from Southern Explorations

Thank you so much for this wonderful review! Multi-generational travel through Ecuador and the Galapagos Islands alongside a highlands Peru itinerary is exactly the kind of meaningful adventure we love designing, and it brings us real joy to hear it exceeded expectations across every generation. Jose and Mariela are truly exceptional, and your kind words about them will mean the world. We hope to welcome your family back to South America again soon!

Rated 1 out of 5 stars

The itinerary descriptions did not match the actual activities.

I have spent my entire life traveling and being an adventure. I absolutely do not do the standard bus tours, never have and never will. I thrive on unique adventures and experiences. Having said that for my 50th birthday, I decided to let somebody else do the work and have a once in a lifetime trip planned for me and my son. I made it very clear in the beginning that I did not want to be in a herd showed around from tourist trap to tourist trap. I wanted to go off the beaten path and explore the Amazon jungles in the Galapagos. I wanted to go scuba diving as well as see and experience, hiking, the native and first person’s teachings and love of their land. Well, this company was pretty good at making changes to the itinerary. They completely failed and did not understand the assignment. This was the worst trip I have ever been on and my son asked me every day to never ever use somebody to plan a trip again. The value was deplorable. What was on the itinerary did not match up at all to what the actual activities were. Apparently the person that did my trip is obsessed with four or 5 AM. Wake ups every single day. This was never brought to my attention. There was only one morning, where she said that there would be an early wake up, I guess 3:30 in the morning is definitely an early wake up and puts the four and 5 AM wake ups to a better time? It is incredibly sad that a wake up for a dive boat is the morning you get to actually sleep in. There were amazing opportunities missed, and what we ended up on was paying for a private guide that took us around to all the sites where the buses were going. Things that sounded fantastic on paper were shells of AI writing out something that sounded great. The restaurants were extremely hit and miss. And the food choices were choice A or B, and some nights there was only a choice A. This is what you get to eat. I ended up paying to go to restaurants because I actually wanted a menu and found some amazing hole in the walls that were fantastic. The hotels were actually not bad. I will give them credit for that. However, the Amazon Lodge was a complete and utter total failure in absolutely every respect to what we were looking for. Needless to say the value of an American dollar out there goes incredibly far and the amount that I paid for this trip definitely funded this company‘s ability to go on a trip themselves. Itineraries were refused to be shared until you were on the trip and we didn’t even get wake up times often until the night before until I threw an absolute tantrum and demanded to know what was scheduled for us. They won’t tell you what airlines you’re flying on or flight numbers, you don’t know hotels in advance, you have no idea what companies are running the excursions and there is absolutely no way to change anything. I also found that major attractions were left off the itinerary and some really cool things to do were also left off. Overall, it was the biggest disappointment trip I have ever been on and it has completely scarred me from ever using a company again. I spent my lifetime saving up for this trip and if I had planned it, I probably would’ve paid half of what I paid here and actually had to have some amazing experiences. Instead, I ended up on a very vanilla bus filled tour like excursions. My suggestion is be very careful about getting prior details about scheduling ahead of time. That was the first clue that this was not going to be a bespoke custom tour to exactly what we were wanted. I would also look up places and be very cautious if you are looking to be adventuresome as they apparently do not know the difference between bus around and privately bus around versus an actual adventuresome experience. If you are not familiar with traveling in other countries and do not have the confidence to do so this might be an excellent choice. However, if you are used to traveling, this is absolutely not the company for you. Again the worst experience I’ve ever had and it is taking me weeks to start to deal with this. There’s nothing like being on a trip and having it nothing like what you expect and to see the value for everything that you have saved for literally dumped down the drain.

April 22, 2026
Unprompted review
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Reply from Southern Explorations

Hi, this is Justin Laycob, Owner/CEO of Southern Explorations. It was good speaking with you today on the phone and I appreciate the opportunity to better understand your experience on what was clearly a very meaningful trip with your son. A journey like this deserved to exceed your expectations in every way, and I am genuinely sorry that aspects of the itinerary, pacing, and communication left you feeling frustrated.

We take your experience seriously and recognize there were areas where things did not come together as hoped. We are committed to addressing your concerns directly and making this right.

I am grateful for your candor both in this review and in our conversation. Your feedback is well taken, and I will be in back in touch with you personally to work through this together.

Thank you

Rated 5 out of 5 stars

Wonderful trip

The assistance we received when rebooking when we experienced a medical issue was incomparable!
All the transfers were on time and staffed by knowledgeable and friendly guides
The accommodations very good and the final hotel in Patagonia exceptional.
We always felt comfortable that our trip was going to be what we expected.
Thank you for the experience, Miguel

April 1, 2026
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Reply from Southern Explorations

Thank you, Miguel! We’re so glad our team could support you during your medical issue and that everything ran smoothly throughout your Patagonia trip. It’s great to hear you enjoyed the accommodations and your time exploring Patagonia. We truly appreciate your trust and hope to welcome you back for another Patagonia adventure soon!

Rated 5 out of 5 stars

Patagonia

Well done to southern explorations!!! Planning, guides, excursions were perfect. I would recommend without hesitation.

April 1, 2026
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Reply from Southern Explorations

We appreciate the 5 review! It was a pleasure working with you for your Patagonia Trip. We look forward to hearing from you soon to help plan your next adventure to Central/South America or Antarctica.

Rated 5 out of 5 stars

Southern Explorations is the way to go for a customized trip

Kaitlyn listened to my must haves in the trip and wove them all together beautifully. The restaurant recommendations the glacier hike and the Australia cruise were amazing!

She was an excellent communicator and followed up every step of the way!

March 15, 2026
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Reply from Southern Explorations

Thank your for wonderful feedback. We truly appreciate you traveling with us and Kaitlyn exceeded your expectations.

Rated 5 out of 5 stars

Great group to work with

Great group to work with. We made a custom itinerary, and it all worked great. Highly recommend these great folks!

March 27, 2026
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Reply from Southern Explorations

We love working on custom itineraries. Thanks for the recommending us and stay in touch.

Rated 5 out of 5 stars

Southern Explorations did an excellent…

Southern Explorations did an excellent job planning, coordinating, making the necessary arrangements and special accommodations to meet our needs as senior citizens for our Classic Patagonia and Hotel Las Torres exploration and the two days in Buenos Aires. The trip for the exploration went very well. All the people we met and assisted us from the wheel chair assist at the airports for my wife, to the hotel staff, guides and drivers were excellent. They were very friendly, understanding and accommodating. The Final Trip Details provided by Eric Bartanen assisting Jonathan Borgida who was out of the office was very “Informative, Excellent and Right On”. My wife and I really enjoyed ourselves on the trip.

March 20, 2026
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Reply from Southern Explorations

Thank you for your thoughtful review.

We are so glad your Classic Patagonia trip, including Hotel Las Torres and Buenos Aires, was smooth and enjoyable. It is great to hear our team was able to provide the right level of support and accommodations, and that everything from airport assistance to guides and hotels met your expectations.

We also appreciate the kind words about Eric and Jonathan. We will be sure to share this with them.

Thank you again for trusting Southern Explorations with your Patagonia journey.

Rated 5 out of 5 stars

Patagonia

The itinerary made by Southern Explorations was perfect for a small group with different interests and physical fitness/accessibility levels. The accommodations and transport services were excellent. What I will remember the most from the trip were the people. The tour guides, hotel staff, and drivers were knowledgeable and so warm and friendly. This trip lived up to my bucket list expectations.

March 12, 2026
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Reply from Southern Explorations

We are thrilled your customized Patagonia itinerary worked well for your group and that everything from accommodations to transport met your expectations. Creating seamless Patagonia travel experiences across destinations like Torres del Paine and El Chaltén is exactly what we aim for.

Most of all, we are glad the people made it memorable. Our local Patagonia guides and partners truly bring these journeys to life.

Thank you again for trusting Southern Explorations with your bucket list trip.

Rated 5 out of 5 stars

Great tour through Chile, Bolivia, Peru, and Ecuador.

Every detail was taken care of. The guides knew there subject and communicated in a good level of detail.

March 16, 2026
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Reply from Southern Explorations

Thank you for your kind feedback. We’re so glad to hear that every detail was well handled and that your guides provided informative and engaging experiences for a long complex trip that covered multiple countries.

Rated 5 out of 5 stars

We came to a strange new land to us and Southern Explorations curated a top notch trip for us!

All arrangements were skillfully made, all guides were top notch and very informative about local matters of all kinds, the lodging was excellent, the food was very good and the curation of the experience (the most important part of all) was top notch!!!!

March 16, 2026
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Reply from Southern Explorations

It was a pleasure planning your trip, and we truly appreciate you traveling with Southern Explorations.

Rated 5 out of 5 stars

Trip to Patagonia using Southern Explorations

The trip with Southern Explorations was great from start to finish. We had timely pick up each time at the airport. The drivers were always helpful with the bags, especially our large, heavy duffel. Also, we expected to use an airport shuttle that we would pay separately, but SE did all our transfers. The travel assistants waited with us in line to make sure we were checked in at the airports. The guides were friendly, knowledgeable, and really cared that we had the best experience possible. Guides were on time and summarized what to expect the next day, so we were well prepared for our hikes. Guides were always willing to take pictures of us. They pointed out history, facts, and useful information to better appreciate the vistas, towns, and culture. SE was easy to access. We did not have to contact SE while on our trip. Prior to leaving they were easily accessible by phone or email. I would use their services again for South America.

February 20, 2026
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Reply from Southern Explorations

Thank you for your thoughtful review. We’re so glad to hear everything ran smoothly and that our team, from drivers to guides, helped make your experience seamless and enjoyable.
It’s especially great to know you felt well prepared and supported throughout the trip. We truly appreciate your trust in us and would love to help plan your next South America adventure.

Rated 5 out of 5 stars

Personalized service with timely communication

Southern Expeditions made our trip go without stress or anxiety when it came to airline reservations or connections. The guides that we had for our transfers from airport to limo and the guides we utilized out in the field for our expeditions were all excellent. All of the services that Southern Expeditions set up or recommended, (hotels, tours, airlines, restaurants), exceeded our expectations. I most highly recommend their services.

March 3, 2026
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Reply from Southern Explorations

Thank you for your wonderful feedback. We’re delighted to hear your trip was seamless and stress free, and that our guides and recommendations exceeded your expectations.
We truly appreciate your recommendation and hope to plan another adventure for you in the future.

Rated 5 out of 5 stars

They organized an incredible experience…

They organized an incredible experience for us in Patagonia. Every arrangement they made was perfect, from local transportation guides to internal flights in Chile. Our trip was a dream come true and Southern Explorations helped us achieve this!

February 27, 2026
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Reply from Southern Explorations

Thank you so much for your kind words. We’re thrilled to hear your Patagonia journey was a dream come true and that every detail came together seamlessly. It was a pleasure planning your trip, and we truly appreciate you traveling with Southern Explorations.

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