Shapellx Reviews 

53,717
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 12,827 reviews, reviewers had a great experience with this company, often highlighting the wonderful selection of shapewear. Customers frequently praise the exceptional quality of the garments, noting that the sturdy materials feel comfortable and provide fantastic support throughout the day. Consumers also appreciate the friendly, professional, and responsive customer service team when they need assistance with their purchases. However, some people mentioned that sizing can be inconsistent, making it quite difficult to select the right fit according to the charts. Reviewers also noted occasional challenges with processing returns and experiencing delivery issues or missing items in their orders.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that items like shapewear and bras offer... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction with the amazing materials,... See more

Order

Users describe ambiguous interactions with order experiences, as many consumers highlight fast shipping,... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as prompt, friendly, and... See more

Return policy

Customers consistently note ambiguous experiences with return policy, as some reviewers describe the process... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Its does its job by snatching you up in thr right places however, It’s extremely challenging to get on and also once you unzip the middle part, it’s practically impossible to zip it back after you’ve... See more

Company replied

Rated 4 out of 5 stars

I have good experiences with Shapellx. They make good products, sometimes I feel there Shapewear is not true to size, because I have to size up from my regular size. Their products pull you in where... See more

Company replied

Rated 4 out of 5 stars

The quality of your products is great! I have purchased several items from your company and will continue to do so. My bras are beautiful! The only issue I had was the bra was too small around my body... See more

Company replied

Rated 3 out of 5 stars

I ordered and received three items strapless thong bodysuit. Not true to size, I purchased a large, should got a medium; high waisted sheer lace briefs XL fit good but, I should have got L for a tigh... See more

Company replied


Company details

  1. Clothing Store
  2. also in
  3. Activewear Store
  4. Body Shaping Class
  5. Lingerie Store
  6. Underwear Store
  7. Women's Personal Trainer

Written by the company

Shapellx is one of the fastest growing direct to consumer brands focused on providing a wide variety of women’s shapewear solutions. At Shapellx, we design product lines using high quality fabrics, flattering fits, and sustainable practices. For more than a decade, we've been in the business of creating shapewear for every woman to express themselves in any outfit.


Contact info

3.9

Great

TrustScore 4 out of 5

54K reviews

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3.9

All reviews

(53,717)

11,800 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered an item for my birthday event…

I ordered an item for my birthday event this weekend. Ordered it in plenty of time to get it before the upcoming (Oct 17th) weekend. However, when I checked the tracking it stated they didn’t have access to my property. When I notified the company, I was told they didn’t have my address. I went back to look at communications and noted my address was listed. Shapellx failed me for the 2nd time, I will never order from them again.

October 12, 2026
Rated 4 out of 5 stars

The products are actually easy to get on

The garments are comfortable to put on, it was breathable and the sizes were clear and true. I personally would appreciate a little bit of more padding and shape on the breast area. I would also like to see more products with boning around the core and more variety in colors.

September 23, 2026
Rated 5 out of 5 stars

Super helpful, exceptional customer service

I ordered the wrong color and all the staff that was involved were very quick to respond and super helpful to resolve my problems. I will definitely recommend this brand to anyone looking for this specific item. Can’t say enough good things about this company and their customer service!

October 2, 2026
Rated 1 out of 5 stars

The 2 bras I ordered are not as…

The 2 bras I ordered are not as advertised. The bra has no support and flattens the boobs and do not look flattering at all. I am trying to get information on returning these bras. The product does not fit as advertised. Very disappointed.

September 29, 2026
Rated 5 out of 5 stars

Never once disappointed

I have purchased shapewear from multiple companies, but am sticking with shapellx from now on. I love
The strength, the fact the legs don’t roll up. And how smooth they lay under every garment

October 1, 2026
Rated 1 out of 5 stars

The size chart was not correct this time 😒

I have bought several pieces from Shapellx and this by far is my worst experience first off I went by the size chart I usually get a XXL but I recently lost 24 lb so I went to the XL according to my measurements in the measuring chart I can this was my right size but I absolutely can not wear this item at all let me say it again at all I will not be returning it more than likely it's just trash what a waste of money😒

October 2, 2026
Rated 4 out of 5 stars

The product is OK

The product is nice, however I have a normal size torso but the bra portion of the garnment is pretty low. So it did not help my breast sit correctly in my bridesmaid gown.

October 2, 2026
Shapellx logo

Reply from Shapellx

Hi Nikki,

We're sorry the bra portion of the garment sat lower than expected and didn't provide the fit and support you needed under your bridesmaid gown. We understand how important the right fit is for a special occasion, and we appreciate you sharing your experience with us.

Please contact us at info@shapellx.com so we can assist you further and resolve this matter.

Rated 5 out of 5 stars

First of above all

First of above all, the products I purchased are of outstanding quality and they make such a difference with my appearance. They do exactly what was promised.

October 1, 2026
Shapellx logo

Reply from Shapellx

Hi Ars​​ender,

We're so happy to hear that you're loving the quality of your Shapellx products and that they make such a positive difference in your appearance! It means a lot to know that our products meet your expectations and deliver on their promises. 💖

If you ever need assistance, we're just a message away here: https://www.facebook.com/Shapellxofficial. Thanks!

Rated 1 out of 5 stars

Wrong size I’ve been trying for two…

Wrong size I’ve been trying for two weeks to get a refund label a return label. I understand the policy and I have yet to get it. I am so frustrated to the point. I will never order from them again the size small and I’m 128 pounds 5 foot. The lakes went down nearly my knees loose as it was so big I was swimming in it. All I wanna do is return it yet

September 29, 2026
Shapellx logo

Reply from Shapellx

Hi Yvonne,

We're sorry for the frustration caused by the sizing issue and the delay in receiving your return label. We understand how disappointing this experience has been and would like to help resolve it.

Please contact us at info@shapellx.com so we can assist you further and resolve this matter.

Rated 5 out of 5 stars

I’m looking forward to shopping with…

I’m looking forward to shopping with Shapelix again very soon. I just have to decide what I want to purchase next.

July 8, 2026
Shapellx logo

Reply from Shapellx

Hi Deloris! 💖

We're so happy to hear that you're already looking forward to your next Shapellx purchase! It means so much to have you as part of our community, and we hope you find something you'll absolutely love on your next shopping trip. ✨

If you need a little help deciding, we'd be happy to assist! Just send us a message here: https://www.facebook.com/Shapellxofficial. We can't wait to welcome you back!

Rated 5 out of 5 stars

Quick response

Quick response

October 2, 2026
Shapellx logo

Reply from Shapellx

Hi Stephanie 💖,

We're glad to hear you had a quick and positive experience with our team! Your feedback means a lot to us, and we're always happy to help. ✨

If you ever need further assistance, feel free to message us here: https://www.facebook.com/Shapellxofficial. Thank you for choosing Shapellx!

Rated 5 out of 5 stars

Fast delivery and product just as I…

Fast delivery and product just as I expected I’m very happy with my purchase

October 2, 2026
Shapellx logo

Reply from Shapellx

Hi Valeria 💖,

We're so happy to hear that your order arrived quickly and that the product met your expectations! Your satisfaction means a lot to us, and we're delighted you're happy with your purchase. ✨

If you ever need assistance, feel free to message us here: https://www.facebook.com/Shapellxofficial. Thank you for choosing Shapellx!

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