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Service eVisa Reviews 

294
•
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 187 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform easy to use, appreciating the smooth user experience when filling out forms and uploading documents. Many people note that the application process is very fast, delivering quick responses and approvals without complications. Some reviewers were not happy with the high prices and excessive fees charged by this third-party provider compared to standard government rates. A few other people also felt that the website layout could cause users to confuse it with the official portal, leading to some frustration. Additionally, several customers mentioned occasional problems with photo uploads and communication regarding application issues.

What people talk about most

Website

Consumers express deep frustration, noting that the website resembles the official government portal and... See more

Service

Users describe ambiguous interactions with service, highlighting that applications were processed quickly and... See more

Price

Reviewers mention negative feedback about price, highlighting that the platform charges exorbitant and... See more

User experience

Customers had positive experiences with user experience, highlighting the straightforward and very quick... See more

Response time

People report ambiguous experiences with response time, as many reviewers highlight fast approvals and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent and genuinely helpful, all of them. I once tried getting an evisa through the official government portal myself and it was an absolute disaster. Through serviceevisa the same kind of proce... See more

Company replied

Rated 5 out of 5 stars

Most explanations were good. My only problem was photographing the passport page. It's very glossy, so gettig a picture without glare or reflection was difficult, even though the details were still re... See more

Company replied

Rated 5 out of 5 stars

Following the instructions wasn't easy. I went back and redid a few parts, then reached questions that required information I didn't have with me. I stopped there until I found the missing details a... See more

Company replied

Rated 5 out of 5 stars

I nearly chose my country of residence for the passport issuing country. The wording in their reply cleared it up before I submitted. My ESTA confirmation came through the next morning, which saved a... See more

Company replied


Company details

  1. Visa Consultant

About Service eVisa

Written by the company

Welcome to Service eVisa Your Trusted Partner for Global Travel

Planning an international trip should be exciting, not stressful. At Service eVisa, we simplify the complex electronic visa (eVisa) and travel authorisation process. Whether you are heading to Canada, the USA, Australia, New Zealand, or the UK, our goal is to give you total peace of mind.

Why do travellers choose us?

  • Expert Human Review: We do not just pass your forms through an automated system. Our specialists meticulously review your application before submission to prevent errors, costly delays, or rejections.
  • Licensed Professionals: Unlike standard automated platforms, we provide access to qualified experts, including MARA (Australia) and IAA (New Zealand) registered immigration advisors.
  • Fully Accredited: We are an independent, fully licensed travel agency holding proud accreditations from IATA, ASTA, and PATA.
  • Secure & Transparent: Your data is protected with bank-level security. Our service fees are clearly communicated upfront with zero hidden costs.

We believe in the human touch in a digital world. From eligibility checks to document preparation and status updates, our dedicated team is here to support you step-by-step.


Contact info

3.5

Average

TrustScore 3.5 out of 5

294 reviews

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Replied to 100% of negative reviews

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3.5

All reviews

(294)

288 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We applied in French from Quebec and…

We applied in French from Quebec and got an answer in English. For us that is unacceptable. The service charge also felt much too high beside the visa cost, especially since it was billed in US dollars. We told Wingbuddy the same after its referral. At least the visas arrived on time.

October 14, 2026
Unprompted review
Rated 5 out of 5 stars

I knew where to go on each page.

I knew where to go on each page.

October 13, 2026
Unprompted review
Service eVisa logo

Reply from Service eVisa

Hello Sebastian Harwood,

Thank you for your feedback!

We’re glad to hear that you found the process clear and easy to navigate on each page.

Kind regards,

Customer Service – Service eVisa

Rated 5 out of 5 stars

Support

I finished the form and got a response soon after.

October 11, 2026
Unprompted review
Service eVisa logo

Reply from Service eVisa

Hello Guy Hugh,

Thank you for your feedback!

We’re pleased to hear that you completed the form and received a prompt response.

Kind regards,

Customer Service – Service eVisa

Rated 5 out of 5 stars

With Service eVisa

With Service eVisa, the application and document upload were easy. The government approved our UK travel authorization soon afterward, and we had no issues at the airport.

October 11, 2026
Unprompted review
Service eVisa logo

Reply from Service eVisa

Hello Valeria Fischer,

Thank you for your feedback!

We’re delighted to hear that you found the application and document upload easy, and that you received your UK travel authorization approval without any issues at the airport. We’re pleased our service met your expectations.

Customer Service – Service eVisa

Rated 5 out of 5 stars

I had no trouble applying and did not…

I had no trouble applying and did not have to wait long

October 10, 2026
Unprompted review
Service eVisa logo

Reply from Service eVisa

Hello Alessandro Bertoni,

Thank you for your feedback!

We’re glad to hear that you had no trouble applying and that the process was quick for you.

Customer Service – Service eVisa

Rated 5 out of 5 stars

Service eVisa got back to me fast about…

Service eVisa got back to me fast about my applikation

October 10, 2026
Service eVisa logo

Reply from Service eVisa

Hello Jasper Caldwell,

Thank you for your feedback!

We’re pleased to hear that you received a fast response regarding your application.

Kind regards,

Customer Service – Service eVisa

Rated 5 out of 5 stars

The form gave me no trouble and the…

The form gave me no trouble and the result arrived on time.

October 9, 2026
Unprompted review
Service eVisa logo

Reply from Service eVisa

Hello Liliana Estrada,

Thank you for your feedback!

We’re pleased to hear that you had no trouble with the form and that your result arrived on time.

Customer Service – Service eVisa

Rated 5 out of 5 stars

It all went without a problem.

It all went without a problem.

October 9, 2026
Service eVisa logo

Reply from Service eVisa

Hello Tiago Ferreira,

Thank you for your feedback!

We’re pleased to hear that everything went smoothly for you.

Kind regards,

Customer Service – Service eVisa

Rated 5 out of 5 stars

The visa form took very little time and…

The visa form took very little time and I had no trouble with it. Thanks!

October 9, 2026
Unprompted review
Service eVisa logo

Reply from Service eVisa

Hello Grant Boze,

Thank you for your feedback!

We’re glad to hear that you found the visa form quick and easy to complete.

Kind regards,

Customer Service – Service eVisa

Rated 5 out of 5 stars

I understood every step and heard back…

I understood every step and heard back fast.

October 8, 2026
Service eVisa logo

Reply from Service eVisa

Hello Richard,

Thank you for your feedback!

We’re pleased to hear that you understood every step of the process and received a quick response.

Kind regards,
Customer Service – Service eVisa

Rated 5 out of 5 stars

An airline link sent me to this…

An airline link sent me to this third-party site, where the charge was almost 3 times the government ETA fee. Very disappointing when paying for several visitors.

October 8, 2026
Unprompted review
Service eVisa logo

Reply from Service eVisa

Hello Vance,

Thank you for sharing your feedback.

Service eVisa is a private travel authorization assistance service, independent from government authorities. Our service fees are separate from official government fees and cover the guidance and support we provide during the application process. We understand your concern about the cost, especially when applying for multiple travelers.

If you have any questions or would like us to review your charges, please contact us at contact@serviceevisa.com.

Kind regards,
Customer Service – Service eVisa

Rated 5 out of 5 stars

I made a mistake on my application and…

I made a mistake on my application and Service eVisa replied quickly to help me correct it. Excellent service, I would recommend it.

October 8, 2026
Unprompted review
Service eVisa logo

Reply from Service eVisa

Hello Barney,

Thank you for your feedback!

We’re pleased to hear that our team was able to assist you quickly and help you correct your application. Your recommendation means a lot to us.

Kind regards,
Customer Service – Service eVisa

Rated 5 out of 5 stars

I barely had to wait.

I barely had to wait.

October 8, 2026
Service eVisa logo

Reply from Service eVisa

Hello Lennard,

Thank you for your feedback!

We’re very glad to hear that you experienced such a short wait time.

Kind regards,
Customer Service – Service eVisa

Rated 5 out of 5 stars

UK ETA form was VERY EASY to get thru.

UK ETA form was VERY EASY to get thru.

October 7, 2026
Unprompted review
Service eVisa logo

Reply from Service eVisa

Hello Hudson Carver,

Thank you for your feedback!

We’re pleased to hear that you found the UK ETA form very easy to complete.

Kind regards,
Customer Service – Service eVisa

Rated 5 out of 5 stars

Following the instructions wasn't easy

Following the instructions wasn't easy. I went back and redid a few parts, then reached questions that required information I didn't have with me. I stopped there until I found the missing details and came back to finish it.

October 7, 2026
Unprompted review
Service eVisa logo

Reply from Service eVisa

Hello Lisa Garcia,

Thank you for your feedback.

We appreciate you sharing your experience and understand that some parts of the application process required extra time and effort, especially when missing information. Your persistence in completing the process is valued, and your input helps us continue improving our guidance for users.

Kind regards,
Customer Service – Service eVisa

Rated 5 out of 5 stars

Most explanations were good

Most explanations were good. My only problem was photographing the passport page. It's very glossy, so gettig a picture without glare or reflection was difficult, even though the details were still readable.

October 7, 2026
Service eVisa logo

Reply from Service eVisa

Hello Simon Gruber,

Thank you for your feedback!

We’re glad that you found most of our explanations helpful. We appreciate you highlighting the challenge with photographing the glossy passport page and will take this into consideration to improve our instructions for future applicants.

Kind regards,
Customer Service – Service eVisa

Rated 5 out of 5 stars

Service eVisa checked my application…

Service eVisa checked my application quickly, and the authority approved it soon after. I appreciated not being left wondering for long.

October 6, 2026
Unprompted review
Service eVisa logo

Reply from Service eVisa

Hello Mcha Lewandowski,

Thank you for your feedback!

We’re pleased to hear you appreciated the quick review of your application and that you didn’t have to wait long for the authority’s decision.

Kind regards,
Customer Service – Service eVisa

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